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Dear Figma Support Team,I kindly request you to review and cancel the suspension on my account. Email ID: personal information redacted Profile Link: personal information redacted This is my genuine account. I only shifted my community file from this account to another, but I did not violate any policy. Please consider this and help me restore my account access.Thank you for your support.

Hello Figma Community,I am a student from Iran facing financial and access limitations due to international restrictions. I cannot upgrade to a Professional Plan but need advanced features for my academic projects.If anyone from Figma team or community can guide me on how to request educational access, I would greatly appreciate it. I’m happy to provide my student ID for verification.Thank you!  [Arash Kardar]

Paragraph spacing does not work. In addition to the fact that the button has moved and is no longer in the general panel, any substituted value does not change the interval between paragraphs, there is no reaction to its manual change. Restarting does not help.

Hello Figma Support Team,I recently noticed that my subscription has been renewed, but unfortunately, I have not been using Figma for the past year. I even hardly remembered the login credentials for my account, which shows that I have not accessed the service at all.Since I have not used the service during this time, I would like to kindly ask if it would be possible to receive a refund for the latest charge, and I will make sure to cancel my subscription to avoid future renewals.Thank you for your understanding and support. I really appreciate your help.Best regards,Chonpeeti 

Our team recently discovered that we’re being billed for two Professional subscriptions — one annual and one monthly. We receive two separate invoices, but in Settings > Plan we only see a single subscription available to cancel.I’ve already contacted support (Request #1475232), but so far the responses haven’t addressed my questions. I keep being told to simply cancel the plan, without clarification on the risks or how we ended up in this situation.Here are the issues we urgently need answers to: How did we end up with two overlapping subscriptions (annual + monthly) under the same team, instead of being prompted to just add seats to the existing plan? If I click cancel, there’s no option to choose which plan. How can we cancel just the annual plan without losing access to files (since the monthly is already paid through Sept 16)?

Hi everyone,I created a library with color variables, but when I publish the library, my colors don’t get published – they only appear under Hidden. They are not set as “Hidden from publishing,” so I don’t understand why they stay hidden. If I create new colors, they also appear under Hidden. I already tried duplicating my file, but the variables remain hidden. Also, when I copy a component into another file, I don’t get the message “pasted with unpublished variables.” I really don’t want to rebuild everything from scratch. Does anyone know what’s going on or how to fix this?Thanks a lot for your help!

I created 3 slides as component variations and connected the variations with prototype. Each slide has a video in the background. When I run it in the browser, already as a website generated through Figma Sites, it only changes the text in the slide, but not the video background. How could I solve this issue?

I am unable to do anything on any file in Figma Make - hoping I can restore functionality - of course I am pushing a deadline - so the “try again later” part is a) frustrating (try it now… try it now… how much later? and b) is this the only remedy? 

I tried searching for this specific animation or tutorial but couldnt find one.. all of them are simple animation. Any help would be highly appreciated !!

I created a prototype on the free plan.I was able to upgrade to the education plan due to the course i am taking.I now have no access to edit my prototype. Nor can I downgrade to the free/non educational plan. I can see that there is no functionality from previous topics to move people - weird function to exclude, especially as being the main program for UX/UI. why cant i use the prototyping tool on the education plan how do i downgrade to free without education

Hi,I wanted to publish my website from Figma site and my Google Font choice “funnel display” isn’t loading. Can it be added soon?Thanks for your help.

Hi Figma team,I’ve encountered an issue when trying to apply a linear gradient to a single word inside a text layer.When I highlight just one word and apply a gradient (via the fill panel), the gradient technically applies, but no gradient handles appear on the canvas. This makes it impossible to adjust the direction, angle, or position of the gradient for that specific word.Steps to reproduce:Create a text layer with multiple words. Highlight just one word. Apply a linear gradient via the Fill settings. Try to adjust the gradient.Expected behavior:Gradient handles (start and end points) should appear, just like they do when applying a gradient to an entire shape or full text layer. I should be able to control the direction of the gradient within the selected word.Actual behavior:

Hello Figma team,I have suddenly started seeing red lines and a red dot on top of any object I hover over in a Figma file. Since this change, I am unable to move any objects with the move tool. I'm not sure if I accidentally clicked something that enabled a feature or changed a setting.

Hi ,Here are couple bugs I encountered that are related to pattern fillsIf a frame already have a pattern fill, you cannot add another pattern ,even if the current is hidden, the button just does not respond But you can copy a pattern and paste it to the frame just fine . When using any stock image plugin like Unsplash or Pexels to add a background image fill to a frame , if the frame already had a pattern fill: nothing happens and the image does not get added, you can add it to other frames though , and again , you can copy the image fill from the other  frame to the frame with pattern fill  and it works just fine. when you change the pattern source, all frames using it will update just fine in the editor , However not in present mode, in order for it to update in present mode you have to go the frame using the pattern and manually hide then show the pattern. ​​​Hope these get fixed soon as they are pretty annoying.

I’m new to FigmaI just completed my first full campaign proposal design, it’s clear there are issues in the UX with exporting. creating a frame around a social media post after designing it (rookie mistake, maybe?) and the whole design is resized to “fill” or auto layout messes up the entire post I set up templates to follow before doing the design. So I had a bunch of white 1080X1350 rectangles to design over. When exporting some of the frames, the white rectangle I used to outline my aspect ratio before doing any design shows up on the sides (unevenly, mind you this would have been v embarrassing to send to a client) but not on all of them. it’d make sense if this happened on every post but this was oddly only few and easy to miss at a glance (time added to my QA). I want to be able to bulk export all of my frames to individual jpegs, this is super time consuming to go individual frames and then deal with the export is

Hello,I can’t manage to make a button inside a frame (display) replace an image [1] with an image [2] when clicked.What I would like to have in a frame (display) is this:On click → button [A] changes to button [B] → changes to button [C],and at the same time, clicking on button [A], [B], or [C] replaces the image in the same frame (display) with another one [1] → [2] → [3].In detail:- Inside the frame (display) there is button [A] and image [1].- When I click on button [A], it

I am working with Figma Sites, and have a component that I use across all pages (6–12 items per page). The component contains another component which is an icon variations (instance swap property of multiple icons). Inside the mockup, all looks good, but on a preview, and publish version, all these icons look extremely large! Which make all the layout look messy and sizes of other blocks are not aligned anymore.One more important thing, this issue showed up on Thu, 28 2025. Before I has exactly the same component and it was performing perfect!I’ve tried to recreate icons and reattached them as another set of variations (instance swap property of multiple icons). Also I’ve reset the component properties — nothing works.Adding attachments illustrating the bug. Please help!Here is the mockup.

Hey everyone,I’m a full-stack developer who builds Figma plugins, and I want to create something that actually helps designers in their daily workflow — not just another gimmick.I’d love to hear from you:👉 What plugin do you wish existed but doesn’t right now?👉 Or, what’s something in Figma that feels repetitive, time-consuming, or frustrating that a plugin could solve?To keep things organized, I’ve made a short Google Form where you can share your idea (and the reason why you think it’s useful):🔗 https://forms.gle/6iPrFsorPpmE1tRy6Your input will directly guide what I build next. Thanks for sharing your thoughts 🙌

I am having the same issue above, and I submitted a support ticket. I have the link but the file is gone and will not load. It is not in my drafts or deleted tab.Please reach out to me as soon as possible.

How can I add a collaborator in the Figma Edu plan?

Is there a way to remove all interactive behaviors from components in the library? I’m working on a prototype and need to avoid giving the impression that anything is clickable. At the moment, the only solution I have is to remove them one by one, which is very time-consuming.

I bought the collab seat for $3 on July 15th. I paid for it directly and got invoiced on 16th. On August 29th, I suddenly got charged with “recurring Professional team (monthly) subscription”. Mind you, I already cancel the subscription plans on early of august (around 1st - 10th of August). Now, I’m back to free account which : I can’t remove my card access Get support help Find my billing history Please help, $15 may not be a lot but it’s a huge number from my country… Why did I got charged twice? Can i get a payback?I did not consent to pay $15… I consent to pay $3 like it was offered in the beginning.

I’m an absolutely new and confused beginner to figma. I’ve joined it just now to learn design. However I’m utterly confused about what to do to learn. Please guide me in this regard.

Background: I’m creating a grid (basically a chart background). The grid is built up by a set of auto-layouted rows. For charts with both negative and positive values I want to add in a stronger horisontal center-line, absolute positioned with L+R, T+B constraints. Problem: I’m doing this but when i resize the grid it only seems to respect the L+R and T constraints, not the bottom.   

With so much misinformation and fake news circulating online, credibility has become a huge challenge for both journalists and readers. Blockchain is often mentioned as a possible solution because of its transparency, immutability, and decentralized verification features.I’m curious to know: Could blockchain help authenticate sources or verify that an article hasn’t been altered after publishing? How might news app development integrate blockchain to create more trust between publishers and readers? Are there existing examples of blockchain being used in media or journalism that could inspire future news apps? What are the potential challenges (cost, scalability, user adoption) of implementing blockchain in a news app? I’d love to hear your thoughts on whether blockchain could really change the way we consume news through apps and improve overall trust in journalism.