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Refund request for monthly seat on Figma team account

  • July 31, 2026
  • 1 reply
  • 10 views

์ด์œ ์ง„

๋ฐฉ๊ธˆ ์‹ค์ˆ˜๋กœ ํŒ€ ๋‚ด 5๋ช…์˜ ๊ถŒํ•œ์„ Full์—์„œ Dev๋กœ ๋ณ€๊ฒฝ ํ›„, ๋‹ค์‹œ Full๋กœ ๋ณ€๊ฒฝํ–ˆ๋Š”๋ฐ, ๊ทธ ๋•Œ๋ฌธ์— ๋น„์šฉ์ด ๊ณผํ•˜๊ฒŒ ์ฒญ๊ตฌ๋˜์—ˆ์Šต๋‹ˆ๋‹ค.ย 

์ด ์ถ”๊ฐ€ ์š”๊ธˆ์„ ์ทจ์†Œํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค. (Billing adjustments์„ ์ทจ์†Œํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.)

์ฆ‰์‹œ ๊ถŒํ•œ์„ Full๋กœ ์ˆ˜์ •ํ–ˆ์Šต๋‹ˆ๋‹ค.

์ตœ์ข…์ ์œผ๋กœ ์ œ๊ฐ€ ์ด์šฉํ•˜๊ณ  ์‹ถ์€ย ์ขŒ์„์€ Full 5๋ช…, Dev 1๋ช…์ž…๋‹ˆ๋‹ค.

ย 

1 reply

Gayani_S
Figmate
  • Community Support
  • July 31, 2026

Hey โ€‹@์ด์œ ์ง„, thanks for reaching out!ย I'll be replying in English but please let me know if something is unclear, happy to clarify.

Looking at the invoice you shared, your Monthly costs section already shows 5 Full seats and 1 Dev seat,ย which matches what you want to end up with. So the seat correction you made looks like it's taken effect there. The part still in question is the separate Billing adjustments line ($146.30), which is what tends to show up when a seat type changes more than once within the same billing period.

A couple of things worth checking on your end:

  1. Head to Admin > People and confirm all five members are showing as Full seats under the Seat type column, just to be sure the correction is fully reflected.
  2. Click the Learn more link next to Billing adjustments on your invoice.ย It breaks down which specific changes make up that $146.30.

I can't look into your account specifics here on the forum for security reasons, but our customer supportย team can take a closer look at the invoice and the seat changes behind it. Could you please submit a request through our Support hub? Theyโ€™ll be able to review this in detail and help out.ย 

For more on how seat changes affect billing, here's our guide: Manage billing on the Professional plan.

Hope this helps and let me know if anything else comes up!