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Hi everyone,The Figma MCP connector won't connect in Claude Desktop, and I've run out of things to try on my end. Hoping someone here has seen this.**Environment**- Claude Desktop (Windows), latest version- Figma installed as a personal plugin in Claude Desktop- Connector target: mcp.figma.com (cloud connector)**What happens**Clicking "Connect" on the Figma connector opens a claude.ai start-auth URL, and the API immediately returns:{"type":"error","error":{"type":"not_found_error","message":"Server not found"}}The desktop app also shows two banners: "Server not found" and "Failed to disconnect from server". The OAuth flow never starts — it fails before Figma is ever contacted.**Already tried, no change**1. Disconnecting the connector in the app → fails with "Failed to disconnect from server"2. Fully uninstalling the Figma plugin, restarting Claude Desktop, reinstalling → exact same error, and the connector reuses the identical server ID every time. So the broken reference seems to pers

Error ID: d04f9b10a85c4875bc773e86198d7644When I want to make changes from the main, I can't do it, and I get an error message: How can I solve this issue?

Hi Figma Support Team,I am writing to politely request a refund for a recent automated charge on my account.On June 4, 2026, my payment method was automatically charged for invoice number OL0MCCIT-0006. I did not intend to upgrade or renew this subscription, and I have not used any of the paid features or extra seats associated with this charge.I have already updated my team settings and canceled the plan to prevent any further charges. Could you please review my account activity and process a full refund for this invoice?Thank you for your time and assistance.

 This morning I was surprised by a charge for the Full Plan subscription on my credit card. I am not using Figma, and as soon as I noticed the charge, I immediately canceled the subscription.I would like to request that this new subscription charge be revoked and refunded, as I cannot afford this expense at the moment.Thank you for your understanding and assistance.

I cannot confirm charges or cancellation status from here, but if you canceled your Professional plan, you keep access to Professional features until the end of the current billing period, and then the team downgrades to Starter.For the accidentally upgraded seat, new paid seats on Professional are added to the next invoice, and if your plan has renewed under the updated billing model, they can be prorated from the day the seat was approved.Please tell me which page shows you being moved back to Professional—such as Admin, Settings, or Billing—and whether your subscription is monthly or annual.

When I Click “Publish” on my Make project, I see a “Missing Fonts” warning: Clicking the warning shows the missing fonts are Menlo and Halcom: However, these 2 fonts are not being used at all in the project. I can confirm this after having downloaded the codebase to Sublime Text and perfoming a project-wide search for “menlo” and “halcom” and not having found any occurrences. Make itself confirms this via prompt: I have done all these steps and can’t find a solution.The official documentation page for this subject (https://help.figma.com/hc/en-us/articles/38694569552151-Upload-a-web-font-to-Figma-Make) which is reached by clicking “Learn More” on that very screen, says there should be a Delete button on the fonts:However ​​​​​​, as can be seen from the second screenshot in this post, there isn’t such a thing.I’ll follow Make’s own advice and ignore that warning, but it is an odd and annoying thing that it happens.I know I could try downloading the fonts, uploading them and seeing if ei

Hi everyone,I have a design system library in a dedicated Figma file, while my product designs are spread across different files within the same project.Currently, all of my primitive variables (colors, numbers, and strings) are stored in a single "Primitive" collection. I now need to add sizing modes to support responsive design, but these modes are only relevant for sizing variables—not for colors.I'd like to move all color variables into a separate "Primitive Colors" collection. However, I'm concerned about breaking the existing connections to components, styles, semantic variables, and design files that consume the library.Is there a way to move color variables to a new collection while preserving their existing references and links? If not, what is the recommended migration process?I've searched the community forums but haven't found a clear answer.Any help or best practices would be greatly appreciated. Thanks!

Hi, I was unexpectedly charged $53.55 on my recent invoice due to accidental automatic seat upgrades. I intended to only have a single Pro seat for myself. I have already downgraded the accidental editors to 'Viewer-restricted' and updated my team settings to manual approval. Could you please look into this and issue a refund for the accidental seat charges?

 I'm opening this ticket because the Figma AI feature for renaming layers is not working.When I click Rename Layers, the loader appears, keeps spinning for a long time, and then nothing happens. The dialog simply closes without renaming anything.Platform and version: macOS Tahoe 26.5.1, Figma Desktop App 126.4.13.Account: Professional (paid).Scope: Happens across all files.Restart: I've tried restarting the Figma app, restarting my Mac, disabling iCloud Private Relay and Tailscale VPN. Nothing changed.Timeline: At least 2 weeks.Could you please look into this?

Via the chat i opened a ticket but i did not get a ticket or see the ticket in my requests...

If I change the icon in a button and then change the state of a button from default to hover, the icon color does NOT change. (works fine if you don’t change the icon)I’m using stroke icons, and the scope settings in the color variable is set up to handle stroke. Please let me know what I need to do to so the swapped icon will change color on override.Video:https://monosnap.com/file/RUUxOXXXdznZoemEG4Aow5wO4As8Vx

Custom Happy Meal Boxes are a perfect packaging solution for restaurants, fast food chains, and food businesses across the USA that want to attract kids and families. These boxes are designed to be both functional and visually appealing, helping brands create a fun dining experience. Made from high-quality cardboard, kraft, or eco-friendly materials, custom Happy Meal boxes are sturdy enough to hold burgers, fries, snacks, and small toys securely. With advanced printing options, businesses can add their logo, bright colors, cartoon themes, and promotional messages to enhance brand visibility. In the competitive USA food market, attractive packaging plays a key role in influencing customer decisions, and customized Happy Meal boxes help companies stand out. They are lightweight, easy to carry, and can be designed with handles for convenience. Many brands also prefer sustainable packaging, and these boxes can be produced using recyclable materials to meet eco-friendly standards. Whether

Our organization shows "You no longer have access to this organization."Root cause was a failed payment (a bank-account charge did not go through). We have since paid successfully with a different card and the charge has cleared, but org access has not been restored.Payment is confirmed on Figma's side:- Invoice ID: in_1TH7kKIvcqWR3dFDASvhhSvE- Annual Organization subscription, charged successfullyI already have an open support ticket: 1953552, but no email reply yet. I'm the org admin / billing owner.Could a Figma Support Specialist please verify the payment against the invoice above and re-enable organization access? Happy to share the receipt or transaction reference privately. Thank you.

Hi everyone,I’m working on designing a system workflow for an industrial water treatment process and I’m trying to structure the decision logic for selecting appropriate pretreatment methods before reverse osmosis (RO).The system handles high-TDS industrial wastewater, and the pretreatment stage needs to ensure stable RO performance while minimizing maintenance and operational complexity.Current system contextThe incoming water typically includes:Suspended solids Moderate hardness (calcium and magnesium) High total dissolved solids (TDS)Available pretreatment options in the workflowMultimedia (sand) filtration Activated carbon filtration Chemical or ion-exchange softening Ultrafiltration (UF) membranesEach option affects downstream RO performance differently in terms of fouling risk, scaling potential, and system reliability.ProblemI am trying to define a clear decision structure (as part of the system design workflow) for selecting the appropriate pretreatment method based on incoming

Hi, I’m really new in using figma. Usually our company are using adobe XD, then we plan to change to figma. Both of us don’t expose too much with figma, especially frame and rectangle. What is the different between them? Is using frame for everything such as button, card, etc is following the industry standard? Is that so, it’ll be the frame on the frame right, since it’s different from XD that use artboards is specific for the website layout.  Also, anything do I need to know else about figma?

Hi,I have a rectangle with:Fill 1: Image (cropped/repositioned) Fill 2: Gradient overlayIn Dev Mode, developers can download the original image asset, but is there a way to download the cropped image only (using the image fill crop settings) without the gradient applied?Or is separating the image and gradient into different layers still the only option?Thanks!

I canceled my subscription over a month ago, and you still charged me.You are literally stealing my money. I was thrilled with your services, but you are literally taking my money, and because of you, I couldn't make a payment. You opened a "case" for me, but you don't even respond to my emails or tell me the reason; you just close them without giving me an answer, and you don't send me a confirmation email either.If it had been my mistake, I wouldn’t say anything, but I canceled my subscription, and you just boast that “we don’t issue refunds” when you’re literally stealing—because I’m not the only one this has happened to. 

I frequently encounter conflicts like this when merging branches. Anyone know where they come from? There is no useful info here to figure out what it is.For context, this is a branch in the Components file. I guess the cause from changes in the Foundation file that are linked to Components, but I'm not sure.

I have been able to publish my Figma Make Kit somewhat successfully once, but now when I go to update it I get an error about Syntax in Main.tsx (Screenshot below). There are no syntax errors that the agent can find and there is no Main.tsx in the files.  The Figma Make agent says, “the validator's error message names a file that isn't in your source tree.The system prompt for this environment also notes that the real entrypoint is __figma__entrypoint__.ts, auto-generated at runtime. So "main.tsx" in the error is almost certainly either:A hardcoded/generic placeholder string in Figma Make's validator A reference to a generated file you can't see or editEither way, there's nothing in your source you can rename or fix to make that specific message go away.”How can I clear this error and update my Figma Kit?Possibly contributing to this issue: I changed the Name= value in Package.json but I had the agent update all instances of the new name.Other troubleshooting I have done: refactored​​​

Figma, why are you directing people with invoicing issues to a public forum to get support? Teams spend tens of thousands with you annually, and you can’t even muster basic support? It’s shocking.

Hi everyone,I am hoping someone here can help.Our team leads were traveling from the UK to attend Config 2026. We had already booked accommodation and were really looking forward to it. Sadly, things did not work out the way we hoped, and we are now in a very difficult position.We still want to honor the trip. It meant a lot to us.We are looking for any tickets that may be available. We know the official answer is no. We are not asking for special treatment. We just want to know if anyone has a ticket they can no longer use and would consider an official transfer through Figma support.If you can help or know someone who can, please reply here or send me a message.Thank you.Gavin

I am finding a pain point, ux frustration when adding annotations. I’ll write out the annotation, change the tag, hit the return key and it all disappears. I’ve lost my annotation and can’t seem to bring it back. When really, I would expect to be able to hit return to save regardless if i just added the annotation instruction or changing the annotation tag. 

Hello There, I accidentally approved a full seat and on the spot I noticed and removed it but the amount is already added to my bill .. Tried to contact figma for that but no response .. also I read this is very common mistake with no additional confirmation that needs figma to add extra security before proceeding.

Hi Since April 2026 I am not using figma, but I forgot to remove my professional seat and received an reminder that it would renew june 8, I went there and removed the seat, but it renewed anyway, I am asking for a refund since I don't need to use it anymore, and I didn’t use it in May. Thank you!

Hi Figma Team,I am experiencing a persistent WebGL crash ("An error occurred...") when working with videos inside Figma Slides on the Windows 11 Desktop App. I have been dealing with this issue for over a month now, and it is severely disrupting my daily workflow. The crash occurs even with very small, highly optimized video files and persists after a clean cache reinstall.I am attaching three screenshots to this report: the initial WebGL error dialog, and a "before" and "after" comparison showing the canvas degradation after switching workspace views.Bug Description:The canvas completely breaks when interacting with an MP4 video or switching workspace modes. The slide ends up looking completely "empty" or invisible. If I close the file and try to reopen it, Figma throws the generic WebGL crash screen: "No podemos abrir este archivo porque tenemos problemas con WebGL..." / "An error occurred. Please try reloading the page."Video Specifications:To rule out asset memory overload, I teste