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I’ve lost access automatically to an important Figma file . When I try to open it, I see this message: “Hmm, we couldn't find that one. This design file may have been deleted, moved, or made unavailable. Try reaching out to the file owner.” This is a critical design file for us, and we urgently need to recover it. Could you please help restore or provide guidance on how we can recover the file? Here’s the file link:[redacted] 

An very important draft file have been disappeared suddenly without knowing the problem where and i need it as soon as possible.here is the e mail of the account: [redacted]this mail [redacted] was the owner of the team and then he give me the owner access then he leaved the team. i was able to access the draft file but suddenly it disappeared.here is the file link and when i try to access it it give me page where it says ( this design file may have been deleted , moved ,or made unavailablethere is the file link:[redacted]

Hey there, I hope this one isn’t too obvious but I am finding myself very stuck.What I am trying to do, is set up my file so that when I am hovering over an image situated on the left, a different image will appear next to it on the right, and when no longer hovering on the original image, the image on the left would disappear. This is a scrolling page, so would hope that both images would scroll up and down with the page. Thank you!

Is there any way I can make this Dynamic Pattern?It starts with Bigger Dots and Ends with Smaller Dots or Vice Versa. I have made this so far.. 

Hi, I’m experiencing the issue below.When I hold Ctrl (Windows) / Command (Mac) and drag one crop handle, the opposite side auto-adjusts to keep the aspect ratio, so both sides move together.Before, I could crop only one side freely. Now it feels like the crop is forced to be symmetric or the image is getting “squeezed” (Ctrl behaves like “squeezing the image”), which breaks a fast workflow.I’m wondering whether this behavior changed in a recent update, or if it’s a bug.

Hi,The Auto Layout settings section has disappeared from the right-hand panel in the desktop version of the app.I’ve thoroughly checked the entire panel, and the Auto Layout section is definitely missing.I then opened the web version, and everything is there — the section appears as usual.So technically, Auto Layout is working: the text inside behaves as expected, and I see the notification that Auto Layout was created. But the controls for it are missing from the right panel in the desktop version.Could you please help?Thanks in advance!

Hello,New to Figma, but already a fan of Figma Buzz creating content for our company’s linkedin.Is there a method, whether natively or using an MCP integration, to generate content directly in Figma buzz?Any help is appreciated, thank you.

Figma - Customer Component Library - 31 December 2025 - Watch VideoI’m struggling to figure out why this heading element is hiding properly in the main component, but will not collapse in the component instance. I’ve been troubleshooting this issue for a day now and still no answer. I’m sure it’s something simple that I’m missing… Any help would be greatly appreciated! 

i have been changed for my account which i canceled before  nvoice ID: in_1Sjw7XIvcqWR3dFDoalkRvOTTeam: PersonalStart: Nov 29, 2025End: Dec 29, 2025Total: $15.73 USDhere is the details of the payment how can i remove my card from figma i dont se any option 

I am unable to use the Figma Free version it have some Error - "Loading chunk 5592 failed. (missing: https://www.figma.com/webpack-artifacts/assets/vendor-332f17862baa3c7a.min.js.br)". I am getting this error from past 2 weeks. Figma is a very reliable tool and one of my Go to tool can the support team please help and look into how we can solve this error at the earliest, it would be very grateful

Hello Figma Support Team,I’m reporting an incorrect charge on my Figma account.I canceled my subscription before December 26, 2025 through the official Figma website. The cancellation was completed before the billing date.However, on December 26, 2025 at 00:00, I was charged $35.33 USD by FIGMA.After this charge:- My account was not upgraded- It remained on the free (Starter) plan- No paid features or services were providedThis charge occurred after cancellation and without an active subscription, so it should be treated as an incorrect charge, not a standard subscription payment.I am requesting a full refund of $35.33 USD.Transaction details:- Merchant: FIGMA- Amount: $35.33 USD- Charge date: December 26, 2025Please let me know if you need any additional inf

I'm using Code Connect to connect our design system components. I have a Button component that contains an Icon instance swap property. The Icon components are defined in a separate library file and each has its own Code Connect.  Setup:  - Main file: Contains Button component with an "Icon" instance swap property  - Library file: Contains 2000+ Icon components, each with Code Connect published  Icon Code Connect (published to library file):  figma.connect(Icon, "https://figma.com/.../IconLibrary?node-id=11-15001", {    imports: ["import IconAdd from 'my-icons/add.svg'"],    props: {      svg: IconAdd,    },    example: () => <Icon svg={IconAdd} />,  }); Button Code Connect (published to main file):  figma.connect(Button, "https://figma.com/.../MainFile?node-id=295-102", {    variant: { Icon: "Left" },    props: {      iconProps: figma.instance("Icon").getProps<{ svg

I can't align the objects evenly in the mesh; the mesh automatically stretches unevenly. I'm feeling frustrated. 

Hello, I cancelled my subscription before the due data for charging but Figma took money from my account. please solve my problem. Regards,Amin  

Everytime I try to publish my site, i get this error message; my url is showing a black blank screen at https://qbdt.figma.site/  

I hired a consultant to help build a prototype in Figma. We signed an agreement prior to the work beginning. Upon completion of the job we paid him according to the agreement but he has not transferred ownership of the files to my account. Can Figma assist me in getting these files transfered to my ownership. I can provide any proof and documentation necessary to show that we have the rights to the work and have paid them for the service. 

Hi, I canceled my subscription to Figma, but funds for the next month were accidentally debited from my account. Could you please refund them and cancel the subscription itself?

Hi Figma Support Team, I’m reaching out about my Figma student plan, which recently expired on my original account. I’m currently a full-time student at the University of Toronto and still eligible for the Education plan. I do have a Figma account linked to my university email but all of my coursework, design files, and projects are on my original account which I’ve been using throughout my studies.While I understand that student access is typically verified through a university email, starting over or switching accounts isn’t really an option for me at this point, especially in my final year. I was hoping you could please either: restore student access on my original account or merge my university account into my original account in a way that keeps all of my files and ownership intact This has been a bit stressful with final-year deadlines, so I’d really appreciate your help in making this as smooth

When I open my designs in the preview to test the prototype, the icon on the button is slightly clipped. What is really odd, is when I hover over the button it fixes itself. Is this just a bug, am I doing something wrong? See attached images! All screen shots are from Presentation Mode. Thanks!---------Image 1: A button on resting more. Edit icon is very slightly clipped on the left side.Image 1Image 2: A button on hover. Edit icon is not clipping at all.Image 2Image 3: A tab in resting mode. Icon is clipped on top and left.

Hello Figma Support Team,I hope you are doing well.I am writing regarding a refund for my Figma Professional subscription that was recently processed. The refund amount of USD 20 (PKR 5,532.2) was confirmed by your team, and I also received a notification stating that the refund had been initiated.However, at the time the refund was processed, my payment provider SadaPay was experiencing a nationwide technical outage in Pakistan. Due to this issue, incoming transactions were temporarily blocked for nearly 24 hours. As a result, the refunded amount was not credited to my account and was automatically reversed back to Figma.Once the technical issue was resolved, my SadaPay account became fully operational again, but the refund amount did not arrive since it had already been returned to the merchant.I have attached a screenshot as proof showing that the refund was initiated but not re

One of my pages is too large and does not open in Figma Desktop App.I cannot duplicate or access it.Please help recover or optimize the page.

i need just one fullseat with one edit access but figma has sent me the last month’s factor what should i do?

Hi. I made a project on Figma Make. It works well, but there is an issue with design. There is design difference between Make Preview and Published URL.This how project looks like on Preview and this is how it should be. And this is how it looks like on Published URL. There is a big desing difference. Like it reads a different css file. How can I solve this big problem. Published URL is: https://note.roxet.com/

Hey I was gone for vacation a month ago, and when I sign back, my draft files are gone.I’m using the free version, and I don’t have any other teams, just myself.When I click on Drafts, below is what I see, the “Untitled” file you see isn’t the draft file I was looking for, it was only created when I tried to find my previous files (as you can see, it was created about half hour ago). I also check the Trash tab, nothing is there. 

I don't know why but Figma Make just isn't working for me. Whenever i put in a prompt it just says "Something went wrong." I tried using different devices, different accounts, even different networks yet i still haven't found any clue to what might be the issue.