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i followed all steps force quite update close the pc but still this issue is here and it just happened
Hi Figma Support Team,I am writing to request a refund for a recent subscription charge on my account.Yesterday, on 2026/05/17 20:53, I was charged 22,75$ (34,068won) for the paid plan. However, I am a student/educator and my account has now been approved for the free Figma Education Plan.Since I am eligible for the free educational access, could you please help me cancel the paid subscription and process a full refund for the charge made yesterday?Here are my account details: Figma Account Email: (redacted by the moderator due to PII) Transaction Date: 2026/05/17 20:53 Amount Charged: 22.75$ Thank you so much for your understanding and assistance.Best regards, 조성은
Hi, I submitted my Figma plugin "Flaude" for community review over a week ago and it's still showing as under review. I haven't received any feedback or status updates. Could you let me know: 1. What the typical review timeline is for new plugins? 2. Whether there's anything I need to fix or update on my submission? Happy to provide any additional information needed to move the review forward.Thanks!
Figma spell check does not work. I have tried every methods I can see in the forum. still not working. Literally every one of them.
I successfully logged into my school email on Figma today, but on the page applying for a school education plan, after filling in some basic information, the page displayed "Get the free Figma Education plan for your classroom, Please follow the steps below to verify your education status“However, I haven't received the verification email, even though I received emails when verifying a new account login previously.I hope Figma can help me resolve this issue, or perhaps I can send proof of enrollment and use another method to verify my education status. Thank you.
Hi,My prototype keeps restarting unexpectedly in Figma.When using “After Delay” and “Mouse Enter”, the flow randomly jumps back to the first frame before animations finish in Present mode.I suspect there may be conflicting interactions on the same frames or components.What I’ve checked: No intentional loops in prototype flow Recreated interactions Tested in a simplified file Issue is reproducible consistently.Video (if needed):https://drive.google.com/file/d/1RuX-Dw3dh4GIyo86D9McuMPQTTBTOVF5/view?usp=sharing Could you please help confirm whether this is a bug or a configuration issue?Thanks.
Figma Make keep creating content which you can’t see. The preview version button doesn’t do anything. 8/10 I have to say I can’t see what you did and then it works.
Hello Figma Support, We recently purchased an annual Figma plan, but after subscribing, we learned that Figma Make requires additional charges for AI credits. As a result, our company has decided to cancel the annual subscription. We are currently in the first month of the plan. Could you please let us know whether we are eligible for a prorated refund for the remaining unused months of the subscription?Thank you for your assistance. Best regards,Frank
Hi community, I'm currently reworking the frontend data layout for a public menu directory and nutrition calculator hub. Managing large tables with multiple dynamic vectors (like pricing structures, age-appropriate caloric counts, macros, and allergen warnings) is becoming a huge headache when optimizing for mobile-first rendering.On our main directory page here: https://chickensaladchickmenu.us/, we implemented a clean responsive grid system using compact UI cards for the younger demographic's data sheet, but standard clinical tables still look cluttered on small screens. How do you guys usually handle massive multi-column data sheets in your design projects? Do you prefer sticky column headers, horizontal swipe indicators, or hiding advanced nutritional metrics behind an expandable overlay trigger? Would love some layout inspiration or component tips!
Hello Figma Support,I was unexpectedly charged for a subscription approximately 10 minutes ago, and I am requesting an immediate refund.This subscription renewal/purchase was not intended, and I canceled the plan immediately after noticing the charge. The paid features have not been used after the payment.Since the charge was recognized and canceled right away, I believe a refund is appropriate in this case. Please review the payment and process the refund as soon as possible.Account email:(redacted by the moderator due to PII)Invoice IDin_1TYFOCIvcqWR3dFDze4Gd0Zf
I want to downgrade my team from figma education to starter.I upgraded my team to Education, but some of my team members can't authenticate Figma Education, so I need to downgrade it.
Contratei um plano de apenas 20 reais e me obraram mais de 100, exijo o estrno desse balor, senão entrarei com uma reclamaão junto ao procon, que absurdo
There are multiple components that are not rendering properly in the Assets tab, both in the design system file where the components are hold and in files using this design system. Once copied in the design file, the problematic components are rendered as expected. (see video attached). The render issue seems a bit random as it’s not always the same components that are rendering incorrectly. Refreshing the file sometime changes the preview of some components, now being correctly or incorrectly rendered. On the design system file, clicking on the component to open the preview popup updates the preview, showing it correctly, but this does not work on a file using this design system. However, in a file using this design system, clicking on a component to open the preview popup, then changing 1 property does render the preview correctly in this popup. All of that is temporarily though, preview issues persisting. All components shown in the video use variables to tied the colours, fonts, p
I am writing for assistance with my request for a full refund for a recent subscription charge on this account. My subscription was auto-renewed yesterday, which was an oversight on my end as I believed I had already turned off auto-renewal. I’m currently using Figma through another active account and do not need a paid plan on this account. Since the payment was only made recently and I haven’t used the service, I’d like to kindly request cancellation of the subscription and a refund. I’ve issued a ticket with this through Figma’s AI Support Assistant, and my ticket number is 1906376. Thank you!
I’m trying to publish a new update for my plugin, but I’m seeing this error:“We detected a change to your account details. Please contact support@figma.com to proceed.”Could you please help check what’s causing this and how I can continue publishing updates?
Hello,I noticed that my Figma subscription was recently charged.I would like to request a refund because I am not currently using the service / the payment was made by mistake.Could you please review the recent charge and process a refund if possible?Payment date: 2026.05.16Amount charged: 38.5$Thank you.
Hello Figma Support, I am writing to request a full refund for a recent subscription charge on my account.I originally subscribed to Figma last March for around $23, but I canceled my subscription in April as I no longer needed the Pro features. However, I was unexpectedly charged again this May for over $40.Since the payment was processed only recently and I have not used the service or any Pro features, I would greatly appreciate it if you could cancel my subscription and issue a refund for the recent charge.Thank you for your understanding, and I hope you can assist me with this request as soon as possible.
Just got charged 232 euros for a plan I checked multiple times and was already canceled. As far as I understood for over 6 months, this plan was already inactive and no privileges were assigned to me. I checked and this was the case in my team. Yet, I am now charged 232 euros. I need to contact the relevant department to ensure today's payment is reverted and the plan, which I thought was successfully canceled (no one has used it for over a year) is properly canceled this time.
Olá, equipe do Figma!Estou usando o Figma Make no plano gratuito e, ao abrir o arquivo hoje (30 de novembro de 2025), ele já me mostra a mensagem:Você está sem créditos de IA gratuitos que serão renovados em 1 de dezembro de 2025.Porém:Acabei de abrir o Figma agora pela primeira vez no dia. Não gerei nenhum código com a I.A hoje.Isso parece ser um erro de contagem ou cache do sistema, pois o limite está sendo exibido como esgotado sem eu ter usado de fato.Podem por favor verificar e resetar/restaurar meus créditos diários ou corrigir o contador? Preciso muito usar o Figma Make hoje para finalizar um projeto.Obrigado desde já!
I went to buy the Figma Config 2026 in-person ticket and it got sold out. Just need to buy one.
Does anyone know if it’s possible to get hold of the Figma Android APK? I’d like to sideload it onto a device which does not have access to the Play Store in order to test a prototype in situ.
So, for my class I have to remake my prototype of my app which is a whack-a-mole style game, and I'm trying to figure out how to make the image of the coin that I'm using as the mole to move in random places after you click it.Like in applab/codelab ⇓I'm having trouble doing the same thing in Figma and tried looking it up to see if I could find an answer but haven’t found a single helpful answer. I've figured out the timer and score except for the coin. So, I would love for some tips or directions on how to do it.
Boa noite! Eu tinha o plano mensal do figma, hoje eu fui reativar e vocês trocaram para anual! Eu desejo o reembolso do valor pago e quero que o plano seja o mensal.
I have a dev seat which is paid. Now I want to convert to a full seat. I don’t want to add another full seat. suggest the way
Hello Figma team,I opened a support ticket 3 days ago but have not received a response yet.Ticket ID: #1901080I need help with an accidental billing issue on my account.On 13-May-2026, a payment was made for a Dev Seat by mistake. I also noticed that I may have accidentally upgraded/added a Full Seat, which appears to have been added to the next invoice as well. I did not intend to keep or use these paid seats.I already contacted support and explained that the payment/seat change was made by mistake, but the ticket is still open with no reply.Could someone from the Figma billing/support team please review this case and help with either:refunding the accidental Dev Seat payment, and removing/refunding the accidentally added Full Seat from the next invoice, if applicable.I understand Figma’s payments may normally be non-refundable, but this was an accidental seat change/payment and I am requesting a one-time billing review.Thank you.
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