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Hello. I haven't been able to open Figma for three days now. Error -106 is displayed, although my internet connection is fine

Hi Figma team, I’m an admin/member of the ExtremeSneakList team and we’re currently blocked from editing a critical Figma file (ESL Shop). The file is locked and owned by a former collaborator who is no longer responsive or available. At the moment, all current team members only have view access, which is preventing ongoing development work. I’ve already attempted to contact the original owner directly to request an ownership transfer, but have not received a response. This file was created for our business and is required for active product development. I’m requesting guidance or assistance on transferring ownership to the ExtremeSneakList team or unlocking the file so it can be duplicated and maintained by our organization. I’m happy to provide the file link, screenshots, and proof of ownership/administration of the team if need

De uns dias para cá, o figma não está gerando imagens via endereço de imagem, mais alguém está com esse problema. Pois até agora não encontrei a solução para esse problema. 

Hi everyone,I've been experiencing issues accessing Figma from Uzbekistan recently. It seems that some regional restrictions might be affecting the service. Could anyone provide insights into what's happening and if there have been any recent changes or updates in the past week? Any help or clarification would be greatly appreciated.Thank you!

Hello Figma Team,I received a design created in Figma (partly with the help of AI), but I currently only have view access to it.I would like to fully edit the design and download all assets, including layers as well as SVG and PNG files.My questions are: What do I need to do to obtain edit access instead of view-only access? Is a specific subscription plan required for this? How can I ensure that all layers and SVG/PNG assets are fully exportable? If the design was generated using AI, are there any additional steps required to gain full editing and export rights? Thank you very much for your support.I look forward to your response.Kind regards,Leugzim Rullani

Hi Figma community,I’m building a card-style button component for a web/mobile prototype with: Background fill (image) Icon + text stacked vertically above the background Hover state with background change and Smart Animate Problem:Unsure if my Default + Hover frames are structured correctly Hover animation on 'Delivery' catches the animation on 'Catering' Auto Layout keeps forcing itself on the outer frame Adjusting frame size breaks layout Hover animation doesn’t trigger correctly on ‘Carryout’ (this is broken with me trying to fix it) The Carryout icon component currently does not match the intended structureIntended structure for the other cards:Card Frame (background fill) └─ Content Frame      ├─ Icon      └─ TextI w

I previously used AI to generate a prototype once. However, I didn’t save it on the page of the generated prototype, and when I clicked the back button in the browser, I was taken back to the homepage. Then, when I tried clicking the Design button again, it prompted me with "Failed to fetch".

When generating an image, even if I specify the frame size or image quality in the request itself, the image quality is poor, and the frame size is greatly reduced. How can I fix this?

I’m very curious and bold in my approach, and I design with a developer mindset.I enjoy turning anything that can be dynamic in design into something truly dynamic.Along these lines, when working on left-to-right and right-to-left versions (which are essential for languages like Persian), I started wondering:why doesn’t alignment support variables?Is there such a feature in Figma already?If not, I honestly think it would be incredibly useful for a large part of the design community.Dear lovely Figma developers — please make it happen 🙌Thanks!

Hello, my figma account has been blocked for the past 3 weeks and i forgot to contact education@figma.com earlier, i’ve contacted them monday (2025/11/10) and have been waiting since, i can’t do the normal verification since i’ve reached the maximum number of attempts.Thank you and i’ve contacted them with the email associated to this account.Chady

I can’t undo, I just deleted an entire slide I took a lot of time on...

ーーーHi @Celine_（support@sidteam.zendesk.com）I am a student at Suzuki. I have been emailing with the SheerID Support Team and received a message like the one below. Would it be possible for the Figma Support Team to resolve the issue using my ticket ID?ーーーHi 勇人,  Thank you for contacting SheerID regarding your verification request for Figma. I apologize for the delay in our response due to an unusually high volume of inquiries. I completely understand your unable to get verified for the offer you wanted to take advantage. Nothing to worry, I'll have this check for you and gladly assist you.  Looking at our records I can see an approve request with same name and under an email address [redacted] for the Figma offer. For this reason, even if you use a different email for verification requesting a new discount wo

Are there humans on the other side of Support?  I sent in a ticket but haven't heard back anything and my team is dead in the water.I upgraded my Professional account to Organization yesterday paying the $1400.  Immediately after the upgrade went through, something broke in my account and my Supabase project seems to been disconnected.  First it threw a Supabase error and told me to fix config.  When I went into config is says the project is deleted.  I’ve confirmed the project is in fact not deleted on the Supabase side but it seems the linkage between the projects is broken.I’m unable to create re-link it from the Figma side as it won’t allow me to fix or create a new Supabase linkage.  Seems like the upgrade scrambled an id somewhere and broke a table.  Can someone fix this please?  I paid for an upgrade and instead got my project progress halted.Ticket# 1643042

I tried Figma Dev Mode MCP server with GeminiCLI. Seems that the get_image Funktion can be called but Gemini reports an issue with saving the fileDo you know if it is a Figma Dev Mode MCP server issue or a Gemini CLI issue?  

My account is unable to update plugins because I changed the two-step verification process. The account is this email address. Please help me resolve this. The plugin name is iconcraftpro.

I inserted a slide for my future website, entered it into Figma Make to make this site more prettier, but after sending the request, I was given the following error report:“figma.com: Something went wrong Request ID: 6a45a0b7-394c-43af-8569-13d5d34b1bc8”(although this large number of characters is not important to me yet, because there were others, because I tried several times.)Can anyone explain what this means and what to do (Is there a problem on the server or is there something wrong with a part of my project)?

Hi Figma team,I’m looking for help reviewing a billing charge tied to a previous Professional plan under this account’s email.I accidentally approved an edit request which added an additional Full Seat. The seat was removed within a few hours once I noticed the billing change, and it wasn’t intentionally used for ongoing collaboration.I no longer have access to the original workspace to manage billing, but the invoice is still associated with this email.I understand Figma’s non-refundable policy, but I was hoping this could be reviewed for a one-time courtesy adjustment given the brief and unintentional nature of the seat usage.If needed, I’m happy to provide approximate invoice dates or other details to help locate the charge.Thank you for your time and help.

Hello Figma Support Team,I am writing to formally request a comprehensive review of a billing and access issue related to my Figma subscription.I was charged a total of USD 36.00, which includes prorated adjustments during the billing period from Nov 19 to Dec 19, 2025, related to a seat change between Professional Dev and Professional Full.I would like to clarify several key concerns: My Professional Dev seat was already charged USD 15.00 on Nov 19. Since the price difference between a Professional Dev seat (USD 15) and a Professional Full seat (USD 20) is only USD 5, I reasonably expected any mid-cycle upgrade charge to reflect only this difference on a prorated basis. However, the invoice shows that I was charged nearly USD 16 for the adjustment period, which is significantly higher than the actual plan difference and was not c

I'm experiencing a problem with the font size not rendering as expected.

When using Type on Path text, the Type Settings panel does not include OpenType features like stylistic alternates.  

I have been using the Figma Make AI from 5th September 2025 and used it for few days like till 14th September 2025 or so, But now it shows that the credits will refresh at 1st October 2025. I thought there is only daily limit of how many prompts you can make per day, not how many days you can use in month as well. My project is been on hold since my Credits haven’t been refreshed yet.  

The figma team pleace check my app, i dont have publish. Update attempt was unsuccessful.  my app https://www.figma.com/make/bZIXE25pRuyvgwqDjWcs5B/EXIT-CRM-System-Overview?node-id=0-1&t=I6NWw4O6cTCBMuBO-1 

I'm experiencing a problem with my published design system in Figma. Although the system file containing components and variables has been successfully published and linked to other files, the color variables aren't showing up correctly in the list or grid views. I've already tried re-publishing the file, re-linking the library, checking for naming conflicts, confirming styles are properly defined and published, and clearing the Figma cache. Despite these efforts, the issue persists, which undermines the purpose of a centralized design system. Has anyone encountered this before or found a reliable workaround?Thanks  

I’m on an Education plan, team admin, but my seat is locked and I can’t assign a Full seat. I need Full seat access to publish a team library for Figma Make.