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With components, I very often have to clean up layers by ungrouping unnecessary groups that only have one child. imagine you have a styled box inside your main component wrapper, but the main component wrapper itself could have just carried the styling, thus saving 1 unnecessary layer. So I have to transfer the styling and autolayout (basically all properties) from the box to the outermost layer. This used to work justs by copy and pasting properties. But now it seems that Autolayout properties do not get copied anymore. Does anyone have some kind of plugin or other solution for this?
Figma Agents not working9 on my figma
Dear Figma Support Team,My name is Adefemi, and I am a first-time Figma user. I recently started using Figma to design products for my startup company, and it has become an essential tool for my team and me.I am writing to request your assistance regarding my Professional plan subscription. When I subscribed last month, I understood the Professional plan to be a fixed monthly subscription of $20. Unfortunately, I did not fully understand how paid seats work, and I unintentionally assigned additional Full and Dev seats to members of my team. As a result, my monthly subscription increased to $79.35, and my team has now been locked due to a past-due invoice. As a first-time user, I was unaware that additional paid seats would automatically increase the monthly subscription cost. This was an honest mistake, and I take full responsibility for not reading the billing details more carefully before assigning those seats.I only require one Full seat for myself. I would like to remove the additi
Hi Figma Team,I'm experiencing an issue while trying to change the email address associated with my Figma account.Current email: (redacted by the moderator due to PII)New email: (redacted by the moderator due to PII)When I request an email change, I successfully receive the verification email at my new email address. However, every time I click the "Verify Email" button, Figma redirects me to a page displaying the following error:"Sorry, your link has expired or is malformed."I have already tried the following:• Requested multiple new verification emails.• Used only the latest verification email.• Opened the verification email immediately after receiving it.• Tried Chrome, Safari, and Incognito mode.• Copied and pasted the verification link directly into the browser.• Cleared browser cache and cookies.• Logged out and logged back into my Figma account.• Confirmed that the verification emails are being delivered successfully.Unfortunately, every newly generated verification link results
Hi everyone,I'm trying to upgrade to the Figma Professional plan using a credit card. However, during checkout, the final amount is displayed as $0 instead of the actual subscription price.I've already tried:Multiple credit cards Refreshing the page and retryingThe same issue occurs every time, so I haven't been able to complete the transaction.Has anyone else experienced this issue? Is this a known billing problem, or is there something I should check
Hello Figma Support,I would like to apply for the Figma Education (Student) Plan, but I need assistance with the verification process.I am currently a student and would like to access the Education plan for learning UI/UX design and improving my skills. Could you please guide me through the verification process or let me know if any additional documents are required?If there are any issues with my application, I would appreciate it if you could help me resolve them.Thank you for your time and support. I look forward to your response.
어도비 폰트를 피그마에서 사용하고자 하는데 직접 설치한 폰트만 뜨고 어도비 폰트 처럼 따로 파일이 존재하지 않고 로컬 설치된 폰트는 뜨지 않습니다. 해결할 방법이 있을까요? 어도비 폰트에서 어도비 및 기타 앱에서 사용할 수 있도록 설치했고 피그마 폰트 에이전시도 설치했지만 해결 되지 않았습니다.
Hi everyone,I've been reviewing several service-based websites recently, and one question keeps coming up: what UI/UX decisions make users trust a business within the first few seconds?Some elements that seem important include:Clear visual hierarchy Consistent typography and spacing Simple navigation Well-designed call-to-action buttons Mobile-friendly layouts Fast-loading pages Social proof and testimonials placed naturallyI also noticed that websites offering technical services, such as cybersecurity or other professional solutions, often have to balance credibility with simplicity. Too much technical information can overwhelm visitors, while too little can reduce trust.For those who design in Figma:What UI patterns have improved conversions in your projects? Do you prefer minimalist landing pages or more information-rich layouts? Are there any Figma plugins or design systems you recommend for building trustworthy service websites?I recently explored CyberMark Agency's website as one
The user has a Professional subscription with 3,000 AI credits per month and is considering adding 1,000 additional AI credits for $9.60 per month. They are confused about how the credits will be combined, whether they will have 4,000 credits each month, and what the total monthly cost will be. The user is seeking clarification on the pricing and credit allocation, and has requested to speak with someone for further explanation.
Hello. i couldnt open my file. i didnt delete it, when i search my file, it didnt appear anywhere in my drafts or recent file. can you help me restore my file? the last time i open the file was about Wed 24 Jun 2026, 12:00 GMT +7, and my file name is 'Skripsi', and it should be accessible in this link https://www.figma.com/design/foQLzYYMusVjvCbUJu913B/Skripsi?node-id=78-9822&t=GwtFcbj2f3vz1eh8-1
Hi Figma Support,I’m using a Starter account and have reached the Figma MCP tool call limit. The error message does not show when the limit will reset.Could you please clarify:When does the MCP tool call limit reset? Is the reset daily, weekly, or monthly? Is there any way to purchase additional MCP calls without upgrading the entire workspace? Will creating a new file or project affect this limit?Thank you.
We have 3 big projects files that are completely gone after a software update. Never have been deleted as I’m thinly admin in the team. 5 years of work gone !! We need to get them back now !!!
구독 해지 했는데 오늘(6/28 16:34) 22달러가 결제되었습니다사용 안한 건인데 환불 받고 싶습니다
We have a Team Project with no owner and it’s locked. I can see one member on the project but I can’t tell who that member is… I need to Archive off the data. How can this be achieved? Thanks
Hello dear Figma Team,I purchased a Figma Organization plan with two seats: 1 Dev seat and 1 Full seat, for a total of $960.However, it seems that 3 additional seats may have been added to my organization by accident. I do not need these extra seats — I only need 2 seats in total: 1 Dev and 1 Full.Figma currently shows that I have 3 available seats, but I couldn’t find a way to remove them. It also shows that my next quarterly invoice will be $1,574.14, which is beyond the budget I had planned.Could you please help me remove these extra seats and adjust the upcoming invoice? The quarterly invoice is scheduled for July 8.Thank you very much for your help.
Dear Figma team,The call window on the Figma canvas is often obscured by the yellow notification banner, and there is currently no way to move or reposition it. Please consider allowing users to drag the call window or automatically repositioning it when notifications appear.
Hi everyone,I’m Lala — I made Pulpo for Figma (plugin ID: 1579196395853602242), a little plugin for mapping experiment flows on the canvas.I’m stuck on something weird and would love any advice from folks who’ve been here before!My issueAfter publishing an update, the Community plugin still shows an intro screen with “Connect to Pulpo” and “Web sync enabled”. Those controls were from an internal experiment and were never meant for the published plugin.What works on my endWhen I import the plugin locally in Figma Desktop → Development using my manifest.json, everything looks right:Intro only has New experiment, Load example, docs, and contact No Connect/sync stuffSo the code on my machine seems fine, but the Community version still looks like it’s serving another bundle.What I’ve tried so farCleaned up the repo and removed all the experimental sync UI Fresh build → re-import → Publish update Unpublished → re-import → Publish update Hard refresh AND reset on Figma Also reached out to Fig
Hi everyone,I’m experiencing a strange behavior with Figma’s text layout-resizing mode.When I paste a text string longer than 28 characters, the layout-resizing property automatically changes to Auto Height.For example: Pasting abcdefghijklmnopqrstuvwxyz12 (28 characters) → layout-resizing switches to Auto Height. Pasting abcdefghijklmnopqrstuvwxyz1 (27 characters) → layout-resizing stays as Auto Width. This happens consistently. Is this expected behavior? Is there a hidden threshold or setting that triggers this? I’d like to keep the text box as Auto Width regardless of length, but it keeps forcing the change when I paste longer content.Has anyone else encountered this? Any workarounds or insights would be greatly appreciated.Thanks!
When designing content for parents, one of the biggest UX challenges is reducing decision fatigue while presenting trustworthy information. I recently analyzed a page focused on helping parents choose safe deodorants for children and tweens.From a content design perspective, the experience highlights several UX principles:Clear information hierarchy Scannable headings and sections Age-specific guidance for users FAQ-based content architecture Trust-building through educational content rather than aggressive promotion Mobile-friendly reading experienceThe article also demonstrates how content can guide users through a decision-making process by answering common questions such as when kids should start using deodorant, what ingredients to look for, and how to choose products for sensitive skin.I'm interested in hearing how other designers approach UX writing and content structure for health, wellness, and parenting topics. What techniques do you use to improve readability, trust, and use
Abri a minha conta e verifiquei o time (único) que estou inserido e todos os meus projetos foram excluídos.Eu não fiz essa exclusão e sou o único com acesso aos projetos.→ Tenho certa urgência em resolver pois perdi tudo e dentro dele tinha toda a parte de design system da minha empresa.Aguardo retorno e agradeço atenção!
Title:Community publications disappeared after restoring deleted team/projectDescription:Hi Figma Support,I accidentally deleted a team/project around June 10. It contained several files that had been published to Figma Community.I restored the team/project, and the original design files are now available again in my Drafts. However, the original Community publications disappeared from my Community profile.When I open these files and try to publish them again, Figma shows the full “Publish your file to Community” flow with the “Next” button. I do not see “Publish update” or “Unpublish”, so it looks like Figma is treating them as new Community resources rather than the original published listings.I have not republished the files because I don’t want to lose the original Community pages, publication history, likes, comments, duplicate counts, and attribution.Community nickname: @vldklsnkvTeam/project name: ProjectsAffected file links: IOS Live Activity Design Conceptshttps://www.figma.co
I haven’t used Figma since finishing my studies and would like to downgrade my account from the Education to Starter plan as I’m starting to pick up freelance work. There’s no self-serve way for me to do this - can someone please assist?
I canceled my subscription within 24 hours, but I see that the plan is still showing as active for the month. I would like a full refund.
API Error: 400 Invalid JSON schema: regex lookaround is not supported. Found at $.properties.fileKey.pattern. I am using Claude Code with the company's proxy API key to invoke a Figma plugin for frontend development. It was working fine yesterday, but today, calling the Figma plugin triggers the exception shown above.I’d like to know if anyone has encountered this situation before—is this an issue thrown by the Figma plugin, or is it a problem with the intermediary API key I’m using?
Hi Figma Support Team,I hope you're doing well. I'm reaching out to report a recurring issue I've been experiencing in Figma related to component instances and variants.The problem occurs when I use components with variants: sometimes the text, spacing, or layout inside an instance does not match the master component, even though no overrides have been applied. The instance appears visually incorrect or misaligned. However, as soon as I click on the problematic element—or make a minimal interaction such as toggling a property—the instance suddenly snaps back into the correct layout and becomes fully aligned with the main component.This behavior suggests that the layout or override system is not syncing properly until a manual interaction forces a recalculation. It happens inconsistently, but often enough to disrupt workflow, especially in large design systems.Here are the key symptoms:Instances display incorrect text alignment, spacing, or layout on initial load.No overrides are applie
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