Get Solutions

Hello, I had a developer create me a Figma website for my business. How can I connect this Figma site so that it is hosted on my GoDaddy domain? I have been unable to figure out how to do so. 

This week, FigmaAgent decided to stop working completely, which means I have to manually open files through the desktop app or just use the browser. Not sure what else this is affecting yet, but it seems like something is seriously broken.  

Dear Figma Team, I am following up regarding my verified Education status Email: [redacted PII - DJV 2/25/26]Request ID: 6979fca2406a460520416f0eDate Verified: January 28, 2026 Although verification has already been approved by SheerID, my team remains locked and shows “Education status expired.” I am unable to edit files or create a new education team for my current class.  This is now impacting my teaching, as I have a class scheduled for Thursday.Please escalate this request and review manually. It appears the Education entitlement has not synced to my account or team.Please stop ignoring me!

Hoje fui surpreendido por um Erro hcolWn3SMXCULyal, que não me deixa mais fazer nada nesse projeto nem em um projeto duplicado dele preciso saber o que está acontecendo urgente pois o sistema já roda e tem uso diario. 

 Created a template that install NPM packages into the Figma Make project, to fetch tokens, assets and components.  On load I get an error like this every time: “Expected export Code1_119 to be a function, got: undefined Figma Make” Found out that if I wait 10+ seconds on the screen shown above, the error NEVER happens when loading in a project. Can’t the remix button just get a loading state untill everything is ready to load correctly?

Hey! I created transparent frame with glass effect applied but it disapears during an export. I tried different export plugins and formats but still glass effect is not presented as is on the exported file. If background is solid everything works perfectly. Is there any way to export it with transparency? The frame    

I want to remove the Edu plan of my account so that my friends (which aren’t students) can access the figma file :( I dont know how to send a ticket so I come here for help :(( 

I request to close an unpaid invoice as we no longer are using the plan for the invoice period. I have cancelled the subscription and also removed any seat assignments for the plan. No credits use or other usage of the plan have been done for this period of the invoice. Please help out for this issue by closing or voiding our invoice.Could a Figma Support Specialist please help with this issue and guide what to do here? Thankyou

I recently upgraded my laptop to an NVIDIA 5070 (8GB model), hoping to resolve the performance issues I had with my old 3060 (4GB), which I assumed was struggling to handle Figma.Unfortunately, the upgrade hasn’t helped yet. I’ve tried enabling the High Performance GPU option for Figma in both Windows and NVIDIA settings, and I’ve explored almost every solution I could find online. At this point, I’m starting to think the issue is Figma itself.Figma has never felt like a truly smooth experience for me; there is always a choppy feeling to the app, like a bit of a "Frankenstein’s Monster." Recently, however, that drag has felt even more intense. To see what I mean, try changing colors using the color picker in the Variables panel or running a Smart Animate transition with a large dataset.Can someone please tell me if I’m missing something? Is there a hidden "magical switch" in the

My account [redacted by forum moderator to remove PII] is deteted by figma. I do not know why it is been deleted. I payed the last invoice.. See here My Wish: Please restore it !!!  

Things were going well until they weren’t. Now, the Preview will crash with certain interactions and troubleshooting/fixing takes me down these crazy rabbit holes for hours with no fix (although the AI is confident that they fixed it and everything should work properly). The other weird thing is that the published app will not crash in those interactions. And, in trying to troubleshoot without going down crazy dependency and pinned version idiosyncrasies, we figured out that there’s something going wrong in the deployment pipeline between the code and the preview/app. i.e.: the updated code is not being reflected in the preview/app. To test simply, I had the AI comment out a field. After refresh, the field is still showing. So, what gives? I’ve been cursing out this poor AI for lying to me and it turns out it’s not their fault. But, on the lighter side, the AI did start cursing back at me.Help me Obi Wan Kenobi. You’re my only hope... This confirms t

I noticed an unexpected behavior when locking and unlocking layers. After repeating this action a few times, items inside Auto Layout become misaligned and text alignment changes.In my case, buttons with centered text switch to left-aligned text after locking and unlocking layers.

This feature is not working anymore on MacOS on the newest version 125.6.5 (I have this issue on my Macbook Pro M4 and Mac mini M2). Fortunately, my Windows PC is still working.If anyone has this issue, please help me raise this up to Figma!

OverviewI’m trying to build a menu item component and reduce the number of variants through the use of nested components, but I’ve run into an issue.Within the set, I have two variants which are both selectable, so I’ve created a ‘isSelectable = true / false’ prop, and an ‘isSelected = true / false’ prop. In a bid to reduce variants, I then created two nested components where the choice over style would be made:Default (by default placed within the component):‘isSelected = false’ - no visual ‘isSelected = true’ - tick iconCheckbox:‘isSelected = false’ - unselected checkbox ‘isSelected = true’ - selected checkboxProblemThe problem is, that when I override the nested component to use the checkbox variant instead of the default, when prototyping, and transitioning from ‘isSelected = true / false’ it will revert back to default nested component variant rather

Hi, I have installed a local font that I’ve used in a Figma project. Suddenly, when trying to edit the text, I get an missing font error dialogue. I’ve tried to uninstall and reinstall the font via FontBook.I’ve restarted the Figma desktop app. Platform: Mac  Any help much appreciated. :) 

Hi everyone I’m designing a car listing website in Figma and my file now has too many pages (categories, filters, brands, price ranges, sliders, etc.)It’s becoming hard to manage and maintain.Is there a better professional way to reduce pagesWhat’s the best practice for large-scale projects to keep the file clean and manageable?Any suggestions or examples would really helpful

Sometimes instances (containing vectors) from libraries are showing in 200% size, cropped by the instance size. When clicking on the instance it snaps back to the correct size and stays so. There’s no issue with scaling, and everything is updated before this happens. Don’t know exactly how to recreate this bug, but now and then there are lots of them that requires someone to just click on them. Definitely a bug.

I bought an annual professional plan of collab seat in January, but I don't  know how the full seat got added because I never did add at the time of purchase.I suddenly got an mail to payment for the full seat in February which I did not even know I had.I have no idea what happened and the amount 184$ is expensive.Can someone please help

make it make sense why I can’t see view code on the paid account 

I have been trying to get into contact with the sales team about a product demo for our North and Central American team but it's been weeks and no one has reached out.  

Hello Support Team,I am requesting urgent assistance in restoring access to a commercial project created under my Figma account.The account was registered using an email address that has since been permanently deleted and is no longer recoverable. As a result, I cannot access the account or reset the password.The project stored in this account is a paid commercial project developed for a client. I am the sole author and intellectual property owner of the design materials. Loss of access directly impacts contractual obligations and financial commitments.At this time, I can provide: Screenshots of the project interface confirming authorship My full name used in the account Approximate period of project creation Any additional identification documents required to verify ownership Please advise on the verification procedure required to either: Restor

현재 프로패셔널 유로 플랜 이용중입니다.어느날부터 피그마메이커로 만든 파일을 열어보면 왼쪽 채팅창만 보이고, 우측 화면엔 아무런 콘텐츠가 노출되지 않고 있습니다. 미리보기 새로고침시에도 동일현상 지속 발생중이며, 아주 간혈적으로 오른쪽에 콘텐츠가 보입니다. 2월 초까진 특이사항 없이 잘 쓰고 있었는데, 2월 중순쯤부터 아래와 같은 현상이 계속 발생해 피그마메이커 기능을 전혀 사용하고 있지 못하는 상황이라 해결방법 좀 알려주세요. 버그 리포트도 올렸는데 따로 답변이 아직 안왔습니다.   

 When trying to update icons or make changes to specific sections in Figma, selecting an element and sending a prompt to Figma Make AI does not pass the selected element into the prompt. As a result, Figma Make AI does not understand what needs to be changed and the update does not occur. 

Hi, I’m wondering if the view console button for the Figma Make browser moved or if it’s just gone? I appreciate the recent change that shows an address bar so I can go to specific pages, but I’d love for the console view button to come back. It seems like now I have to wait for a bug to happen and click “Fix for me” to get the console to appear? I’d like to toggle it on manually like we could before.

Hello,I am writing this because I have submitted the google document I found on another post with the request to move my figma education plan to my school account (since it was accidentally added to my personal account). Please urgently complete the transfer for me, I need figma edu on my school account so that I can participate in Figma Edu’s hackathon since it is a requirement.