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This is a very strange one and I’ve never encountered a problem like this before having used videos a lot in Figma. I have an Artboard (Frame) which has a video on it. The video plays automatically and when it reaches the end it loops and begins from the start again… The problem is, after the video loops seamlessly one. The 3rd time it plays/loops, it seems to start from approx 2 seconds from the end of the clip - then loops. So it almost ‘jumps back’ at the end. So the follow would be:Video plays through once Then it loops once as it should The next time it plays, it starts 1-2 seconds from the end of the video before going into the loop. It’s so strange the video essentially plays perfect twice and then the 3rd time decides not to loop correctly. I’ve dragged the video onto the Artboard/Frame and this occurs. I’ve tried wrapping it in another Frame and even setting as a ‘background asset’ and the problem is the same every way. There are no interactions or anything else. It’s literall

I’ve lost all permissions, unable to see drafts also, lost my private figmas also.

I can’t work in the app anymore. Only browser version works but doesn’t allow me to open the desktop app. The “Open the desktop app” button isn’t active

Is anyone else having trouble connecting an app created with Figma Make to Supabase?

Probably duplicate of  We have figma project where i can only comment and view from my account, if i try to tag anyone (eg. neither “@S” or “@Some User”) I always see only “No people found for s”, even when i copypaste name from colleague comment (his name or person he correctly tagged in his comment) it display no users.I use latest Chrome browser and https://www.figma.com/design/some_cool_hash_project_name. The figma.com/api/contacts/at_mentions request is returning:error: falsei18n: nullmeta: []status: 200 

I wanted to enter several dashes and spaces on a line (“- - - - -”).  Instead, Figma automatically converted the first dash and space into a bulleted list, and refused to allow further dashes and spaces; the only way I could fix it was to enter other characters, then delete them.This is design software, not a word processor, and I expect all of my input to be respected without interference.  Text fields should be as dumb as possible - their contents is my job, not yours.

Just seeing this currently.

One unexpected annual payments have been made.I’d like to refund it.My Unique handle：@af993ffc_b5ac_4

Hi Figma Support,Since 25 Aug 2025, I can’t change text overrides in my existing button and input components (with variants + text properties). Where it happens: Browser + Desktop apps, multiple accounts, even in old versions of the files. What I tried: Tested without any extensions, cleared cache, restarted Figma multiple times → issue persists. Scope: New components work fine. Old components like tooltips still work. Only buttons/inputs with variants are affected. Suspected cause: This looks like a regression in Figma affecting variant text overrides. Evidence: Attaching a video demo showing the issue. Please investigate this, as it blocks updating existing components with variants.Thank you!

I want to remove the Edu plan of my account so that my friends (which aren’t students) can access the figma file :( I dont know how to send a ticket so I come here for help :(( 

# FIGMA MAKE BUG REPORT## Issue Summary**OAuth "validation_failed" error persists despite complete removal of all OAuth and authentication dependencies**## Bug DescriptionThe application continues to show OAuth provider validation errors even after:1. Completely replacing Supabase client with mock implementation2. Removing all authentication dependencies3. Disabling all OAuth providers (Google, Facebook, GitHub)4. Converting entire application to pure demo mode with no external API calls5. Removing AuthProvider from all components6. Implementing comprehensive error handling and diagnostics## Error Message```OAuth provider validation_failed - provider is not enabled```## Expected BehaviorThe application should run without any OAuth errors since:- No OAuth providers are being called- All authentication is mocked/disabled- App runs in pure demo mode- No external API dependencies exist## Actual BehaviorOAuth validation error continues to appear despite complete elimination of all authentic

Hello,I accidentally deleted my account.My English isn't very good, so I misread the post and deleted it.I'm currently looking for a job, and I'm using Figma to create a portfolio for a UXUI project. However, my account has been deleted and disappeared... Please help me recover my account, just this once...This project and portfolio are the result of a year of work.If account recovery is impossible, can I at least recover my files? Please help me...If I didn't know English, I should have used a translator, but I usually do. For some reason, I didn't use a translator today, so I entered random information to unlock my Google account. This caused a major problem, so I'm asking for this.Please think of it as saving a job seeker's life and help me...I'm sorry, and I sincerely ask you...[personal information redacted by forum admin due to privacy and security reasons]Please, help me recover my account.

Are you people out of your minds?Just had to check something in a file I saved earlier (I have this habbit of downloading a local backup of a file I work on)… and it was on a branch of this file… and THE BRANCHES ARE NOT SAVED WHEN THE FILE IS SAVED?????????Do you expect me to save like 20-30-40 branches per file to have the local backup?ARE YOU OUT OF YOUR MINDS?

Hello everyone, It seems like there’s no way of looking for creators in the community when using the Figma app (vs the browser). I often want to use it to try and find official resources. Is it hidden somewhere?App:Browser: 

Hello, I need to find a bill dating from June 2025 for our accounting but the home page’s design has recently changed and I can no longer find my way to my team’s admin nor the billing history.  Edit: Nevermind, it turns out that you idiots disable access to the billing history as soon as the plan is cancelled. Have you ever heard of something called accounting? Fucking hell.

I am trying to purchase a Figma subscription for the first time, but I receive the following error:"Your payment method's address is in a country that can't pay in EUR. Please use a different payment method."Our company is based in Serbia, and we would like to pay in EUR. Could you please clarify if this is possible, or let us know which currency we should use to complete the purchase?

I’ve recently tried to dive into the use of component slots. It sounds great in terms of keeping the components more flexible and discouraging the need to detach. However i’ve hit a wall when it comes to swapping instances. Let me try to explain: I create a component and include the slot component into it, I’ve made the slot component so that i can through the properties panel adjust how many slots i want (as columns or rows). So that works fine. When i swap a slot through the properties to another component instance it looks OK the first time. However, if i were to click on same slot again in the properties and change to another component. Ex. If i first added a image component and then switched it to a button component. It will have the size of the “default” slot component and ignore the correct size of the button, image or whatever component i replace an already instance swapped slot with. So if the slot size is 64px in height, the button in this case would have 64px (even though it

 chrome version: 139.0.7258.155 (arm64)

I’ve tried to create a webapp with Make to feature user authentication, progress tracking, and email delivery of PDF packages. This requires Supabase for user management, data storage, and API integration with Resend for email delivery. Now, whenever I get the Connect to Supabase window with the Setup your account prompt and the Connect button. I click Connect, get redirected to status=succedded page with Successfully authenticated response, but when I get back to Figma Make, the window still just shows Connect, not the other options after connecting.Is there anyway to clear and start over with the supabase integration? or am I missing something very obvious? thank you for any help!

Hi, Although I have a starter plan, the fee for a Professional plan has been deducted from my account. I tried to reach out to support and it has been 6 days, I got no response. Please contact me through my email and refund it.  Best,Cem

when working with desktop version and VPN on and off, figma sometimes gives an error and says something went wrong. reinstallation and reboot did not help. help please. I also cleared the cache 

I’m creating a prototype with a right panel where the panel contents “slide in” and “slide out” to show navigation.The first layer darkens as it’s sliding out. I can’t figure out how to stop that. I just want the first layer to move off to the left and the second layer to slide in from the right. In the example below, captured mid-animation, “top level” is sliding out and “second level” is sliding in. Both have white backgrounds but “top level” is darkened as it is exiting.What causes this and how can I turn it off? 

I’m working on a Figma site and noticed an issue where the font appears differently in preview or published mode. For example, I’m using SF Pro Bold in my design, but it renders as SF Pro Regular when previewed or published.Is this a known issue with Figma Sites? Are there any recommended or “safe” fonts to use that retain their styling accurately in preview mode? Would love any insight or workaround if this is a bug. Thanks!PreviewDesign 

Hi everyone, I recently opened my project and noticed that some fonts have been replaced with default system fonts. I checked my installed fonts, and they seem to be there, but Figma still shows a missing font warning.Could this be an issue with Figma’s font service, or do I need to manually re-install the fonts? Thanks!

Hi, This issue is happening again. I read in another post that the problem was fixed, but today when I try to upload an XLSX file with images, it is not working now.  I tried on the browser (Edge and Chrome) and desktop app on macOS and Windows. I just got a “Failed to import file” message, without any solution.I would appreciate any suggestion.