Publishing Library Bug

Question

Hello,I've been experiencing an issue several times now when creating a new Icon component.When I try to publish the changes, the publishing process keeps loading indefinitely. I waited nearly 20 minutes before refreshing the page, but the issue still persists.Additionally, the small Icon Library update indicator doesn't appear. I have to manually check the library to find the changes.Has anyone experienced this issue before, or is this a known problem?Thanks!

Celine_ · Accepted Answer

Hey ​@Baptiste Violle, no problem, and sorry to hear this is happening again!I’ve just created your new support ticket. Please check directly in your inbox, for reference, your new case number is#2194922. Thank you!Update: I checked in the backend and I can see that this appears to be resolved now!For others experiencing slow library publishing, the issue maybe due to the large number of images in this file was likely contributing to the delay, as publishing processes the entire library.Compressing images with the Downsize plugin, or externally before reuploading them, can help reduce publishing time.I’ll close this thread here. If the issue persists, please reply directly to your support case so our team can take a closer look at it, thank you!

Celine_ · Answer

Hey ​@Baptiste Violle, thank you for flagging this and sorry you're running into this!Since the library publish appears to hang indefinitely and the library update indicator isn't appearing as expected, I'd like our support team to take a closer look. I've created a support ticket on your behalf. Your case number is#2042787 sent to your email address: bxxxe.vxxxe@exxxd.xo.To help with the investigation, please reply to the support email with:The URL of the affected libraryand grant "Can View" accesswith support-share@figma.com.A screen recording showing the publishing process getting stuck.Your operating system and whether you're using the browser or desktop app (including the version).Whether this happens with all libraries or only this specific one.Any troubleshooting you've already tried.Our team will investigate and reach out if they need any additional information. Thanks for your patience!Update: The Technical Quality team is waiting for your response so they can investigate it. Please check your inbox when possible, thank you!

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