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Question

Figma Professional Team Account Limiting Users to 2 Active Logins — Need Help

  • August 4, 2026
  • 5 replies
  • 84 views

ROAS Design Squad

Hi everyone,

We’re using a Figma Professional Team account, and recently we’ve started facing an issue where users are being kicked out, and only two users are able to stay logged in at the same time.

This restriction wasn’t there previously, and multiple team members were able to access the account without any issues.

Has anyone else experienced this recently? Is this related to a change in Figma’s login/device policy, or is there a recommended way to resolve this?

Would upgrading the plan or creating a separate account under a new email address be the right approach?

Any guidance would be appreciated. Thank you!

5 replies

Ahmad_Faizien

Hi same here with us , iam not sure why 


Finn Tsai
  • New Member
  • August 4, 2026

Is this a new Figma policy or a temporary bug? An official clarification would be appreciated.


Kartik_Gajjar

Same issue we are facing. Support portal is also down today.

 


Ahmad_Faizien

Hello Figma team can you help us please


Ahmad_Faizien

​@Celine_Â