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I have a header in my web application with a search icon. When the user clicks the icon, the search bar should expand from right to left.The problem is that the animation works, but the expanded width is incorrect. I've built this type of expanding search bar many times before and never ran into this issue, so it's strange that I can't figure out what's causing it now.I've already tried setting the constraints to Right + Top and Right + Bottom, but neither produces the expected behavior.P.S.: It works well when I manually expand it in header component, it’s just the prototype where it just doesn’t workComponent set Header Prototype 

Dear Support Team,I'm the admin of ABC Workspace.I recently updated our annual seat count from 5 to 6 and confirmed the change in the system. However, I still only see 5 annual seats.I'm trying to add one more person, but the system is showing that the additional seat will be billed as a monthly subscription instead of being included in the annual plan.I'm not sure how long it takes for the annual seat update to take effect. The system also shows the next payment date as 27 August.My concern is that since our renewal is on 27 August, increasing the annual seat count from 5 to 6 will likely change the invoice amount. I need to inform our Finance team in advance so they can prepare the correct payment.Could you please let me know if there's anything I need to do, or if I just need to wait for the update to be processed? I'd also appreciate it if you could confirm when the new annual seat count will be reflected in the system.Thank you for your help.Best regards,

Hello Figma Support,I would like to request a refund for a recent Figma subscription charge.The subscription was renewed or purchased unintentionally, and I cancelled the plan as soon as I noticed the charge. I have not meaningfully used the paid features since the payment was processed.Account email: [email redacted by forum moderator to remove PII]Workspace or team name: [Team name]Payment date: [24/07/2026]Amount charged: [Amount and currency]Invoice number: [in_1Twb2OIvcqWR3dFDV4cufK33]I understand that subscription payments are generally non-refundable, but I would appreciate it if you could review my circumstances and consider making an exception.Thank you for your assistance.Kind regards,Jinheon Kwon

Hi everyone,I run a content site called Crabguide, https://www.crabguide.com/how-to-clean-hermit-crab-shells/ is one of our pages, and I am planning a small interactive quiz feature for the site (helping readers figure out which shell type or size fits their hermit crab). I am learning basic JS to build it, but I have zero design background and want to sketch the flow out first before writing any code.For someone who has never used Figma, is it overkill to learn proper wireframing/prototyping for a single small feature, or is it worth it just for planning question flow and layout before coding? Any beginner-friendly starting points for a non-designer would help.Thanks!

Hi!I have just deleted my Figma account. I want to re-registration my account back with the same Gmail address before but the text displayed is “Your request has failed” Are there any effort that can be done from the teams to fix and unblock this? My address that I want to re-registration (redacted by the moderator due to PII) 

Anyone have found a workaround with the interaction “draggable” blocking the click behaviour of a card? I’m building a prototype and I’d need to have both of the behaviours, a card that is draggable on long press/drag/release and a that take you to the connected link when pressed with a normal click. I tried also a bunch of prompts in the Code Layers but nothing seems to solve it. Any idea?

the controls for modifiying the easing curve (the two nobes ) is to fiddly to use when you want precisionthe working area is to small making it difficult to fine tune the easing forcing you to make big changes when u want to fine tune it adding a key press to decrease the distance moved when draging with mouse might help with fine tuning the easing(giving 2 resolution to edit the easing : normal draging with mouse and dragging with mouse while having a key pressed) 

Im making an interactive feature and in animation it chould change to the next fase and activate the property set true but for some reason it just doesnt this is the file if you can help please respond​​​​​​  

I currently use an educational plan, i graduated from prev uni and now am enrolled at another uni. Is there any way i can update my education plan with a new uni email so that i can keep on using my current acc as a student?

Does anyone know how to fix this?There haven't been any changes to the library (DS), and this issue has just appeared yesterdey 5 August. Everything was running smoothly before.  

Hi everyone,I'm currently working on a Figma project for gpadtesterpro.com and have run into an issue with prototype interactions.After making several edits to component variants, some interactions stop responding in Prototype mode even though they still appear to be configured correctly. The issue usually starts after multiple rounds of edits, and the only reliable workaround I've found is recreating the affected components.I've already tried:Refreshing Figma Testing in both the desktop app and browser Duplicating the affected frames Republishing library changes Clearing the browser cacheHas anyone experienced something similar? Is this a known issue with component variants or prototype caching, or is there another troubleshooting step I should try?Any suggestions would be greatly appreciated. Thanks!

I used Figma Make to apply corrections to one page, and the page became invisible due to code errors I cannot understand.I do not have any AI credits left, so I cannot send another prompt to repair it.I already tried Refresh preview, refreshing the browser, and opening the file with Open with preview disabled, but I still need help recovering the page.

Hello Figma Support Team,I’m following up on my previous request regarding our recently purchased Figma Organization plan.After reviewing our team’s needs, we realized that the Organization plan was purchased by mistake. We are a team of 6–7 full-time designers, and the Professional plan with individual Full seats would be sufficient for us.Could you please help us with the following:1. Cancel or downgrade our Organization subscription to the Professional plan.2. Preserve all existing files, projects, libraries, comments, permissions, version history, and team members.3. Set up the Professional team so we can purchase 6–7 Full seats for our designers.4. Refund the Organization payment, since the plan was purchased recently and has not been needed for our workflow.If a full refund is not possible, we would appreciate it if the unused amount could be applied as credit toward the Professional subscription and Full seats.Please do not cancel or remove the current organization until you con

Hi, Dear administrators or technical support experts,I had a bad experience when I ask my Figma Make to figure out a database schema of math knowledge point of junior high, actually it turned out to be a big risk for me to challenge Figma Make’s abilities for AI system connection and content offering. Here are the records of what I have met:1. I downloaded the document of knowledge point and translated it into .md format. 2. I fed the .md file to Figma who had convinced me to provide materials.3. Then the terrible experience began, Figma told me it would and could process the .md file and turn the corresponding schema result back quickly, the responses were always confident with missions always failed, again and again. Only with my impatient questioning, would Figma give me a reply, something like “OK, I will do it immediately, it will soon be finished”. And this experience had lasted nearly for 8 hours!4. Unfortunately, my AI credits had been run out accordingly with every ineffective

I’m fairly new to Figma and like it a lot - I was using the free features quite happily and was able to share files in Draft and Team account with other users. I upgraded to Pro so I could use the Figma plugin for ChatGPT - as it had a 6 MCP allowance per day, which is not enough to be productive.  Now I can’t share any file with anyone unless they have a full pro licence, they have to request edit access, and it means I have to approve and foot the bill. So by upgrading I’ve lost functionality I had when it was free, WTF?Have I missed something? I want to cancel it so I can go back to using the platform with the free functions!

안녕하세요요연간 구매권으로 이용중인데 계속 풀시트가 자동 결제됩니다 자동결제 해지 해주시고 방금 결제건 취소부탁드립니다.사용 안하는데 저전번달도 실수류 눌러서 결제됐고 이번달은 그냥 누르지도 않았눈데 자동 결제 됐어요  I am currently using an annual subscription, but I keep being charged automatically for an additional full seat.Please cancel the automatic renewal for the additional seat and refund the charge that was made today.I have never used the additional seat. Last month, I accidentally purchased it by mistake, but this month I didn’t even click anything and it was charged automatically.Could you please investigate why this automatic charge keeps happening and ensure that it does not happen again?

Howdy Figma community,Recently our team published two free design resources that have had significant traction in the design community (10K+ views, 6K+ Usages, and 500+ Saves) We recently upgraded from a team to an organization. Even though the files still exist, all of a sudden they've been entirely deleted and removed from our community profile. I'm concerned because clearly the design community is loving and using these resources. On top of that, across all of our website and digital assets, we link to these resources and now they all have 404 errors.Here is the relevant data for each resources… OS Brand Design SystemFigma Link + Broken Community Link   Portfolio Presentation Template | Built to Land Offers (Community) - Figma Link + Broken Community Link  Ideally if we could restore the connection and statistics to our community or profile, that would be great. It would be even better if we could keep the previous broken URLs but if we need to change those, no problem. I submitted 

Hi all! I’m working with slots for a guide view of upcoming programs for a radio station. My current set up is like this: A radio program component, containing of a thumbnail, a title, an icon and a meta slot. In this meta slot we can change radio DJ, time stamp, add dividers or broadcasters. This component is added as an instance in a slot container.  We’ve made the container a slot, because for some radio stations it’s nice to have up to 6 upcoming shows, but some have less or more. The problem is: whenever I add the slot tot the container, it resets my program instance to the old component without the meta slot, which isn’t in use anymore and has been deleted. It keeps saying it’s connected to my component library, when I click ‘view main’ it does contain the meta slot. But the instance is always without it. When I remove the slot container, the meta slot returns. I find this behavior pretty strange and I don’t get why I can’t have both?  ^ main component using a ‘list slot’ in whic

연간 결제를 2개월전에 사용했습니다. 그러나 사용에 있어 어려움이 있어 남은 기간은 사용하지 않으려고 합니다. 부분결제로 하고 남은 기간에 대해서는 환불받고 싶습니다. 확인부탁드립니다.

This feature is not working anymore on MacOS on the newest version 125.6.5 (I have this issue on my Macbook Pro M4 and Mac mini M2). Fortunately, my Windows PC is still working.If anyone has this issue, please help me raise this up to Figma!

i am new to Figma and i just want to build an interesting portfolio website. I use Figma Make from scratch and keep editing until i satisfied. However when I tried to publish the web to see the outcome in browser, it just show the very first version. Yet i could still see properly in the preview panel. Then I kept trying to press update and publish and it’s still not working. Then I remembered a option say clear like cache memory? or something like that in the chat room, i pressed it. then suddenly the preview panel refreshed, and it goes back to the first scratch version. Everything is gone. I tried to restore the previous versions, but it said it couldnt fetch the version. EVERYTHING IS GONE including my AI credits :(

Hi Figma team,I came across what seems to be a reproducible behavior while creating highlights using Inner Shadow.When I create a highlight with an Inner Shadow and then remove the layer's Fill, the Inner Shadow disappears as well. I'm not sure if this is intentional or a bug, so I thought it was worth reporting. I've attached a short video demonstrating the behavior.

Hi My name is Meenal Acharya and for the past 1 hour, I am trying to reupload the edited version of my App design with mock-ups to the community but in vain facing rejection quoting it is the duplicate. In the previously published version, it contains accidentally formed UI design not associated with the subject and want to remove for project submission tomorrow by 4 pm. Kindly help me in re-publishing the refined version. Thanks.

I'm reaching out here to see if a moderator or team member can help escalate a time-sensitive billing ticket before our upcoming renewal. Ticket #2050844 We still haven’t received a response so we are reaching out here to see if we can get urgent help. Yesterday, August 4, we accidentally added 9 seats to this account, realized the error, and removed them immediately. Those 9 users were added to our other active Figma account where they belong. Our upcoming invoice is showing billing adjustments that charge us for these 9 seats on this account, even though they were immediately removed and moved elsewhere. Since these seats were added in error and removed within minutes, we are hoping support can adjust the pending invoice so we aren't charged double across both accounts. If anyone on the support team can help flag or review our ticket before our renewal goes through, that would be great. Thank you.

Hello figma! :-)I'm unable to publish changes to a shared library file. Clicking "Publish" in the library modal shows the "Assembling components, styles, and variables" dialog, but it never completes. No error message, no toast, no progress indicator at all.I have Owner/can edit access to this file (confirmed in the Share dialog), so this is not a permissions issue. This was working fine for me yesterday.Suspected trigger: The issue started after I published multiple libraries in quick succession then closed the Figma Desktop app shortly after (before confirming the publishes had fully completed because it was stuck). Since reopening, publishing this library no longer works and the action shows no loading/progress feedback of any kind, as if the click isn't registering at the server level.A teammate with can edit access to the same file is able to publish it successfully from their own machine right now, which rules out a permissions or server-wide outage issue and points to something