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Hi Figma Support Team,I am reaching out as the Product Manager of Atomic Mail (atomicmail.io). Currently, our mutual users are blocked from signing up on Figma. The UI shows "Access denied," and the network payload returns a 403 error: auth.error.access_denied.This is a false positive. We are a legitimate, permanent European email provider with strict anti-abuse infrastructure (CAPTCHA, rate limits, spam filters). We are NOT a disposable or temporary email service.To confirm our legitimacy, major platforms like Google, Microsoft, and Spotify fully accept our domain for registration. Additionally, independent cybersecurity validators like ZeroBounce and Palo Alto Networks officially rate our domain as clean and safe.Could you please escalate this ticket to your Trust & Safety or Engineering team for a manual review to whitelist atomicmail.io in your authentication system?Thank you,Radiy KharisovPM, Atomic Mail

I submitted a plugin for review for the first time about 3 weeks ago.I didn't get an email confirmation but I did see “review” status in the plugins tab.Now I don't see the status and also didn't get any response email How can I get my plugin to be approved already?There's also no system in Figma for plugin handling which is very annoying!

This seem like a bug when prototyping with slot based components.If you have a component that change variant from a click or while hovering, this interaction breaks in the prototype when these components are put inside a slot based instance, and that instance is then turned into a new component.Demo of issue here - try clicking or hovering the Red instances.Design file here: My setup is like this:The child components change variant when you click or hover I then have a parent component that has a slot in it. If I put instances of my child components inside an instance of the parent component the prototype runs smoothly. If

I am not able to view my design on figma make, while in the backend the design has already been made. The loading icon is just running infinitely. 1. This is happening on both desktop app and mobile app. I tried refreshing, restarting and flushing the cache but not helpful. 2. This is happening for 70% of my files. 3. When i publish the app on a domain, it shows flawlessly. But in the preview i am not able to see. 4. I am not able to copy the frame on the artboard. I have premium subscription. My work is affected because of this. Please help with resolution.  

Hi, I created an interactive component that worked fine until one week ago (more or less). Now, when you hover on it the font changes and shows the message “Some missing fonts were replaced”

I am un able to publish changes to my Figma Sites URL https://rook-studios-site-2026-v1.figma.site/. I get the message "Site publish was unsuccessful-try again later or contact support”. Please help.

Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.Error ID: e34a9b17704644ecb3e96e6cae2947ac

Hi everyone,I am building an integration using the Figma REST API. I have a scenario where I need to fetch data (GET /v1/files/:key) from a file that has Password Protection enabled (Shared via "Anyone with the link + Password").Currently, when my script attempts to access these files using a valid X-Figma-Token, I receive a 403 Forbidden error.I have looked through the REST API documentation but cannot find a parameter or header to pass the file password.I noticed that when accessing via the browser, the client makes a request to an internal endpoint (https://www.figma.com/api/files/:key/check_password) which sets a session cookie. However, since the REST API relies on stateless tokens rather than cookies, this internal method doesn't seem compatible with standard API automation.My Questions: Is there an undocumented header (e.g., X

Hi, I’m really new in using figma. Usually our company are using adobe XD, then we plan to change to figma. Both of us don’t expose too much with figma, especially frame and rectangle. What is the different between them? Is using frame for everything such as button, card, etc is following the industry standard? Is that so, it’ll be the frame on the frame right, since it’s different from XD that use artboards is specific for the website layout.  Also, anything do I need to know else about figma?

I’m interested to know if embedding in an iframe can work. Has anyone tried embedding in a figma site url in a website environment such as wordpress/episerver or magnolia? If it does has anyone any examples or advice? Thanks you so much. : )

Hi, I hope there is a solution to my problem with the new figma site file. I have done many animations there for my prototypes and want to use them in my portfolio in Behance. The only way I know I can link a figma prototype in Behance is by embedding it with an iframe. I know how to do that from a normal figma design file (and it does display correctly) but I can’t seem to find how to do it from a figma site file. If I copy the embed code from a figma site file, the iframe displays the entire project, not only the prototype.I really don’t want to redo all the animations the old fashioned way in a figma design file because this takes way more time and it’s redundant.Can someone please save me? Is there a way not to animate this all over again?

Hi Figma Team,I am unable to open a Figma Make file in normal Figma Design mode.The "Edit in Design" option is not available.Can you please help me convert this file or guide me?Thank you.

Hi everyone,I’m currently navigating a procurement process for Figma organization lisence in Mainland China. As many of you know, China is not on Figma’s list of regions where they automatically collect Sales Tax/VAT (Figma Tax Guide).Our internal Finance and Legal teams require specific tax line items to be listed on the Order Form to fulfill local Withholding Tax (CIT) and VAT obligations. However, Figma has declined our request to add these tax items to the contract/Order Form.For those of you operating in regions not covered by Figma’s tax system, how do you handle this? Specifically: Compliance: How do you justify the discrepancy between the "Total Amount" on the Figma Invoice and the actual "Net Amount" wired after deducting

I can’t figure out how to fix this issue. Over the last two months, it has happened 2–3 times that the text styles in my canvases suddenly change. The letter spacing switches from 0.42 (our standard style) to –1.52 (I have no idea why this value appears).I can fix it by resetting the instance or manually reapplying the style, but the problem keeps happening.We use a custom company font, and all three designers on our team have the same font version installed. Only designers have edit permissions, and the styles seem to change randomly — once it happened while I was just viewing the frame, and other times when I wasn’t even working in the file.Could anyone help with this? Thanks!

I am currently a user who purchased and uses Figma for web design.I would like to describe the inconveniences I personally experienced while using the software and the issues I would like to see resolved.1. The last two tasks I worked on two days ago were rolled back. Although there is a record of the request made to the AI, the result was rolled back differently from what I saw last, and the credit was still taken.2. I clearly made the request properly and left detailed instructions on exactly which parts to work on and how. (e.g., Create an arrow at a certain location, but do not place it inside a specific shape; create only the "arrow" > Created an arrow inside a rectangle (twice in a row)).However, the result was that this was not performed properly, and only credits were consumed. Credit restoration is required for the rolled-back portion. Additionally, since you imposed credit restrictions despite payment being made by Figma, I beli

Dear Figma Team,I wonder why each time I published a demo site on Figma Make, my account being suspend ?All my two account. I’m very frustrated with this. All my two account now are being suspend again.What have I done wrong. Why me ?I do this many time to demo my Web to customer, and now this is suspicion activities need to suspend ??Give me a real solution.And I cant wait anymore, just open my 2 account. I take out the code and build it by my self.My accounts are:phamlinh.mis.hvnh@gmail.comv.linhpq@vinsmartfuture.tech

Hi everyone,I’m experiencing a very frustrating issue with the html.to.design (by divRIOTS) plugin and would really appreciate any help.Here is my situation:I have been charged $18/month (most recent receipt: Apr 7, 2026 – May 7, 2026, Receipt [PII removed 2026/04/13 - AB]) The payment is processed via Stripe However, inside Figma: The plugin shows that I am NOT a paid user I do not see any active subscription under my account settings I tried to cancel: Checked Figma → Settings → Community → no subscription listed Opened Stripe receipt page → no “Manage subscription” or cancel option So currently: ❌ I am being charged ❌ I cannot cancel ❌ The plugin doesn’t even recognize me as subscribed This seems like a

Hi there friendly forum,I’ve got a plugin (1616762647761910788) that’s been sitting in review for around a month now. Is there any way to get a progress check on how far along in the process it is?I assume with AI now the review process may be extended, but wondering if there’s any reasonable way for Figma to communicate progress.My plugin does not make any external calls (other than Google Fonts), and doesn’t store anything locally.

Hi,I canceled my paid AI credits subscription, but my Billing > Invoices page still shows an upcoming monthly invoice for May 7, 2026 with an AI credit update charge of $20.00.I do not want to be charged for this upcoming AI credit fee.Please confirm: Whether this $20.00 upcoming invoice will still be charged to my card Whether this charge can be removed or canceled before May 7 Whether my paid AI credits subscription has been fully canceled and will not renew again Thank you.

My component panel shortcut is not expanding fully and cutting off components. When I double click and add a component into my designs, all the components inside shift around and I end up inserting the wrong component. Started happening this week

This seems insane to me and I feel like i MUST be missing something, but it seems impossible to edit the style of bullets in Figma Slides. I’m stuck with these hideous oversized squares. Am I missing something or is this basic feature just not available? Can only toggle between number list and bullet list 

Hi Figma Support Team,I recently received an email offering 1,000 complimentary Figma Weave credits as part of a promotional offer for select Figma users. The email stated I could redeem the credits by creating a new Figma Weave account using the provided link and my Figma login before April 23, 2026.I followed the instructions and used the link in the email to set up my account, but the 1,000 credits have not been applied. My account currently shows no promotional credits.Could you please look into this and ensure the credits are added to my account? I'd also appreciate confirmation once the issue has been resolved.Thank you for your help!Best

Hi! I’m struggling figuring out how to optimize some buttons/components with variables.I’m trying to make tags with different sections. Essentially, I need to find a way to have the tag style change based on what tag section its in and if its been selected. I have tags for the following:Culture (red), Food (orange), Adventure(green), and Leisure (blue).They should all have two modes: selected and unselected.Each category has 10 tags. So, for example, culture has:architectureartceremonial siteshistorical museumsmonumentsreligious structuressacred groundswrecks & ruinsviewpoints How do I use variables to change the following: tag contents (text), tag color (both depending on if its a culture, food, adventure, or wellness tag AND if it is/isnt selected). For context, I’m trying to optimize my prototype in figma so that I can then use the React extension and

So with the recently release of Figma, I am not able to select my library for make. It by defaults selects a ui kit where in i don’t have a kit created. Is there a way to select the library again like previously?