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What’s going on with Figma? I’m trying to upgrade from the free plan to the Professional plan, but the process gets stuck on the “Choose Seat Types” step. As soon as I click “Next: Payment Information,” the button gets disabled and nothing happens. How is this even acceptable functionality?

Our team is noticing that our main design system library is having hundreds of changes flagged in the publishing panel, even after a weekend of not working on the library. The panel shows what’s modified, removed, or added, but isn’t clear what the changes are or what caused them. It’s scary publishing these types of updates because they aren’t coming from our team. Is this something being caused by Figma? How can we feel comfortable publishing so many changes when we weren’t even the ones making them? 

This is probably quite specific, but I am creating a drag and drop system where what is NOT dragged needs to be reactive to where the dragged object is. I can’t show you my real wireframes but here’s a representation that hopefully is clear enough: What I am “doing” is dragging the purple circle. I need to get it over to the first place (where the red circle is). When dragging, once the purple circle is dragged near the second position but NOT dropped, the yellow circle should react and move to the third position.Then I want to continue dragging to the first. Ideally this is of course one smooth motion.Currently though if I have the second frame and third, I have the interaction on the purple circle from the first to second on “On Drag”. But if I do the same for frame 2 to 3, I need to reclick the purple circle to start dragging again.Does anyone know a workaround for this?

tried to access from an old link but it shows me this, but i have not deleted anyone of my projects 

I followed the process to ask for Education plan as teacher. The form, the documents.Then I got the email for sheerID telling me to click the link to verify my status, and I got this (pic).But it’s been more than 24 hours now and I still have nothing… Is this normal ? 

I’ve unchecked “Exclude all webpages from search engine results” 

I can’t connect a domain from my provider. Error: Invalid domain.But it’s all right.Domain:  www.давай-дарвай.рф 

Hey all. Why does the image aligned to the top, but on the right it says “left”? 

I have updated the desktop app this morning and as a result, am now seeing an usual typeface in the layers panel. See attached.Does anyone know what the issue is and how I can fix it?  

If my education status ends, will my files in the team be locked? If so, can I still duplicate or move them to draft after they are locked?

Hi!I am developer and happy user of figma and figma API. I am using in particularhttps://api.figma.com/v1/files/JFl6cOTJN9uoy3UXyPGDAo/variables/localAfter fetching tokens i see few stuff which cause problems / questions.1. The endpoint return collections available in figma and their strange duplicated copies which contain empty variables. I checked with designers and we are unsure how to eliminate them. So far i filter them in code.2.  One collection is getting ‘Mode 1’ and i am not sure how to change / eliminate that. This is basically a variable used for versioning.3. The collections and also variables inside are always in random order, is there a way to apply sort to endpoint so that the endpoint return always the same resultI would appreciate help on above topics. :)All the best, Tomek

Hello Figma team,I’m experiencing an access issue. In order to edit a file, the platform requires me to confirm whether I’m a student or an educator. However, the only option it gives me is to pay for a subscription.This project was originally linked to an educational program, but it was never actually developed under that condition. Now, the platform is charging me for subscriptions that don’t make sense, since this status no longer applies.The most critical part is that, because of this limitation, I can’t even edit files shared by others, which is disrupting my work.Please verify my account status and remove this restriction so I can continue using the platform normally, without incorrect charges.Thank you in advance for your support, and I look forward to your response.Best regards,

Hi communityI’m looking for a response regarding re-verifying my Education Plan. I submitted the form (case number: 1529682) and also reached out to the Help Center, but I haven’t received a response yet.Just to give a bit of context: I’m enrolled in a bootcamp, and the official organization has already submitted all members’ emails for re-verification. However, my Figma account still shows that I need to re-verify, and I’m not sure what steps to take next.Has anyone experienced something similar, or could point me in the right direction? Thank you so much!

I don't know what happened. You had one day to renew and another day was added.

I verified my student status a few months ago and I am told to reverify it Why is it so?

Is ‘Dev Mode’ available in figma designer but not in figma site?

Building a web game, trying to add graphics e.g. “space-background.jpg”. When I upload the JPG to Figma Make, it resaves it as a file just containing this code:figma:asset/53d0d0f172d5f8e4c99f47eb4ebdbfd60ab79429.png This then fails to load in the app test pages.

I can’t seem to figure out how to allow my component to scroll. The ! says it needs to be bigger than the frame which it is and no matter how many times I try to make it larger than it already is, the ! still doesn’t go away. I’ve tried restart starting the app and my computer but it still doesn’t work. Any help would be amazing, thanks

Got these errors but did not get any other information and does not effect using.[Violation] Potential permissions policy violation: camera is not allowed in this document.[Violation] Potential permissions policy violation: microphone is not allowed in this document.[Violation] Potential permissions policy violation: clipboard-write is not allowed in this document.[Violation] Potential permissions policy violation: display-capture is not allowed in this document.

I want to convert a team’s education plan to free plan (since most of my team members don’t have the educational plan).I’ve tried contacting Figma support during this past week, but still haven’t received a reply.

Hi,I recently filled out the form about my high school not being in the Figma list of high schools, and I do get an email telling me my school got verified. But when I tried to verify the education status again, the system still shows “ You must apply with your school email to continue.”My account is using my school email, and I tried logging out and back in but still no success.

Since I changed my email alias, I can no longer receive verification emails. My Hotmail alias has already been changed to Outlook, and I’m unable to switch it back to Hotmail, so I can’t receive the verification email. Is there anyone who can help me recover my account? I’ve already submitted a request to Figma, but I haven’t received any response.Original email: [redacted by moderator to remove personal information]New email: [redacted by moderator to remove personal information]If possible, please send the verification email to either my Outlook address or to [redacted by moderator to remove personal information]. I really need to regain access to my Figma account.

最近，当我打开一个包含多页的 Figma 文件时，屏幕上突然（或随机地）显示“正在加载”状态，片刻之后会重定向到 Figma 文件的第一页。这意味着我无法在有效使用 Figma 所需的时间内使用，需要再次重新操作回到原先页面，效率大幅降低；社区遇到有同样问题，但仍未解决，希望尽快修复此bug社区的反馈： 

Guys, I recently connected an Library to my working file in Figma Make, but it didn't work out as I'd hoped. Now, I want to completely unlink/disconnect that library so its components, styles, and variables don't affect my future prompts and results. Please help how can I do this ? I cannot see the option to do so

Liquid glass effects isn’t working as they should be. When on Present Mode, if you have liquid glass elements and if you have added smart animate transitions liquid glass element turns black for a couple second when you move to next frame and turns back on to normal appearance.Please devs, fix this problemThanks in advance!Here you can see how it looks.