Skip to main content

Get Solutions

Find solutions to your problems and answers to your questions.

13810 Topics
Akanksha_Tanwar
Akanksha_Tanwar
asked in Ask the Community
Drag and edit feature are not working in Figurative app on Ipad

I have been using figurative app on my iPad recently I have been experiencing an issue with dragging objects. If I am trying to drag and move an object the whole screen is moveing. Can Anyone help me with this?

4131
dvaliao
Figmate
10 months ago
Luong_Duy_Hoang
Luong_Duy_Hoang
asked in Ask the Community
I need to transfer the ownership

I have a Teams workspace on Figma with multiple files in it. Currently, I am the only member in the team and also the owner. Now, I need to transfer the owner role to a client, but I am unable to invite more members because my account has expired. So, which subscription plan do I need to upgrade to in order to invite members to the team and transfer the ownership to them?

4221
dvaliao
Figmate
10 months ago
Sabbir_Ahamed
Sabbir_Ahamed
asked in Ask the Community
Fonts(buttons, auto layout and component files) looks extra stroke in my chrome browser

I am facing a terrible problem with the Chrome browser. My file text looks wired(below screenshots) in my Chrome browser. I tried but I couldn’t fix it. I checked it with another browser I don’t find anything like this. I don’t know why this happening. I need to know what is the problem and why this happening with the Chrome browser. Could you help me out how can I get rid of this problem?

3436
Gayani_S
Figmate
10 months ago
R
Ryan_Phipps-Mitchell
asked in Ask the Community
Nested components won't allow for 'Text Property' to be applied

I’m creating a text input component with several states (ie enabled, focused, disabled etc) I have centralised parts of this input component. For example; the ‘Supporting text’ lockup (icon and text) has been created as a component and NESTED into a text input component. I have added a text property (string) to the supporting text. I would expect that no matter which state I select for the input component (ie enabled, focused, disabled etc) that IF I change the supporting text string to something other than the default, it would carry across when I select the different input states. It does not carry across. The only way I have found to get around this is to not centralise the supporting text component; thus losing the ability to make changes to styling in one place and have it apply consistently across different variants Image below to give a visual to what I’m talking about. All help appreciated. TIA

2311
ksn
Figmate
10 months ago
Trust_OBAJEMINI
Trust_OBAJEMINI
asked in Ask the Community
Prototype displays well in Figma mirror and desktop but not mobile browser

Hello, My prototype is displaying all content on Figma mirror and desktop browser but when I use my mobile browser to display the it parts of the prototype is cut off and I can’t view it on my mobile browser which is also what most people use to view the prototype. I removed the device, changed the viewing options, nothing works. I can’t test because the tab bar is important for the testing and it’s not being displayed.

614111
Gayani_S
Figmate
10 months ago
James_Dean
James_Dean
asked in Ask the Community
Use hashtags(#) for dummy links

Apologies if that has been mentioned before, I couldn’t find it tho… I’d like to be able to put a hashtag in links on inline text, as you might do in HTML. I just get an error that it’s an invalid link. I don’t need it to be valid, I just need the text the link is on to appear as a link (without having to manually format). Or maybe the design im doing needs a link that hasn’t yet been provided but I need to add a link placeholder. I’m currently just adding ‘google.com’ as a link but then invariably get the comment back “why is this linking to Google?” Thanks.

1753
Avokadomos
10 months ago
L
Lola_Zarz
asked in Ask the Community
Ayuda por favor

No se como explicar, soy principiante, estaba trabajando en el diseño de mis maquetas para hacer un prototipo de alta fidelidad, para un trabajo de un curso, estaba editando textos y al borrar una palabra y al dar enter, no se, cambio total el aspecto de mis diseños. Solo son como esquemas de pagina, lineas de recuadro y textos en blanco y negro. No se como volver a mis diseños con fotos, textos y color.

1311
Celine_D
Figmate
10 months ago
U
umutoni_doreen
asked in Ask the Community
Adding an image

hello everyone, i’m trying to add an image through fill and they am getting this “this file type can’t be used as an image fill”

1691
Avokadomos
10 months ago
Carlos_Morla1
Carlos_Morla1
asked in Ask the Community
Prototype animation properties documenation

I want to know if there are more detailed animation properties documented for Figma animation styles (i.e bezier curve specs). I was able to get some details on the “dissolve” animation style in Figma using dev mode (see below). Any additional info akin to the dev specs found on web dev common css animations would be great. Thanks! // On click // Open overlay: “Frame 1391”; // Animate: Dissolve; // Spring: { mass: 1, stiffness: 675, damping: 30 };

14683
Gayani_S
Figmate
10 months ago
Kate_Carlson
Kate_Carlson
asked in Ask the Community
Open Sessions Not Available

I would love to utilize the Open Sessions feature as I work with area teachers; however, when I click on the Share button, I cannot find it as an option. I have a verified education account…so I think my account is eligible to have access to this feature?? Is there anything I need to do utilize this feature? What am I missing?

5492
Kate_Carlson
10 months ago
deletedlc
deletedlc
asked in Report a Problem
Some interactions in master component won't apply to its instances

As shown in the screenshot above, this master component has 4 different states - requests of 4 different dollar amounts can be sent depending on the user’s selection; additionally, for each of these 4 different states, the X button in the top right corner is set to on click > close overlay (see below). Other than that, as you can see, when clicking on the respective options, this component is supposed to switch to a specific state with a certain option highlighted; all state switching interactions are triggered by on click, the same as the close overlay of the X button in the top right corner. Now, I have published this file and added an instance of this “request fund” component in another file. I set this “request fund” instance to be an overlay that shows up when one element in a frame is clicked on. After the overlay is displayed as I click on the trigger element, I found that for this “request fund” instance, the switching between states with different options highlighted work

2491
deletedlc
10 months ago
Stefan_Sabadas
Stefan_Sabadas
asked in Ask the Community
Managing text layer inside an auto layout

Hello, I have a paragraph that i need to place into an auto layout, alongside other objects such as buttons or input fields etc - rectangles, essentially. the problem is that i need to have the same spacing between all of these objects, paragraph included. As long as they are all inside the same auto layout, its obvious that there will be a single value shown in the space between box in the figma UI, but visually, around the paragraph, there will be more space than between other elements, because of the text bounding box, which extends beyond the point where the letters start or end. Furthermore, i cant mess with the line height of the text, because i want to keep the space between rows of text as it is. So, is there any way i can ensure to have the same spacing between the paragraph and other elements as between any other two elements, that have a fixed and “clear” height? I really hope someone has a solution, thanx.

257311
Stefan_Sabadas
10 months ago
M
MATHEW_OLADAPO_TOOGUN
asked in Ask the Community
Figma Agent Not Installing

Error opening file for writing C:\Users\HP\AppData\Local\FigmaaAgent\Figma_agent.exe click retry to try again,or Cancel to stop the installation

2571
Celine_D
Figmate
10 months ago
Saiganesh_Vemula
Saiganesh_Vemula
asked in Ask the Community
You no longer have access to your Organization

Please reach out to your Organization admin(s) to resolve this billing issue. Thank you! my id is admin id i cant do anything please help is ASAP Saiganesh Vemula

2341
Celine_D
Figmate
10 months ago
I
Ian13
asked in Ask the Community
Variables based menu controls?

Sorry if this has been discussed, but my search-fu is not finding any discussions. I’m trying to build a menu that is controlled by a variable. Navigate To conditions based on the variable work fine, as does using Change To to set an Active state for a button when moving to a page that’s not been visited before. These function as Variant Interactions Where things are falling down for me is setting the button for the previous page back to it’s default state. I can’t seem to find a way for the buttons to observe the variable and then make a conditional change back to default when it’d not “their page” I’ve tried using Delay on the button to trigger this action, but this only works just the one time Any notions?

2473
Gayani_S
Figmate
10 months ago
P
Prashant_S_Ambetkar
asked in Ask the Community
Text not visible when needs to type out of the frame

Hi As I was working on a horizontal menu on my project, creating a tabbed menu for mobile screen I was not able to change the text which falls out of the frame in my design. This feature exist in adobe xd. This is a very useful feature which is missing. Attaching the screenshot, If anybody has this solution please help. Thanks Prashant

2014
P
10 months ago
A
Aubrey_Sabayle
asked in Ask the Community
Exported Logo from Figma won't show in Illustrator

Hi, I’m relatively new to Figma and I’m currently trying to export graphics from Figma to Adobe Illustrator. When I try to open the svg file in Illustrator, all the graphics are gone. Not even in Layers to be seen. But I can see the graphics in Finder Preview. ( Mac Sonoma 14.1 and Illustrator 2024). I tried everything from restarting my computer to unticking and ticking ,Ignore overlapping layers’’ and ,include id attribute’’ in every possible combination. The option with the outline doesn’t show anymore. Only those two. PLEASE HELP.

7631
J
Figmate
10 months ago
Nguyen_Vinh_Nam
Nguyen_Vinh_Nam
asked in Ask the Community
You can’t open the application “Figma.app” because this application is not supported on this Mac

So my Figma app works fine and then a popup appear says “You can’t open the application “Figma.app” because this application is not supported on this Mac.” Also the app greyed out and no longer functional If I download the app, install again, it works for 2 days and then the same loop begin. How do I solve this? It’s Sonoma 14.3.1 (23D60) btw

4162
Nguyen_Vinh_Nam
10 months ago
Charlotte_Johnson
Charlotte_Johnson
asked in Ask the Community
Figma slow/laggy when screen-sharing

I find Figma very difficult to use when I’m sharing my screen via Teams. It’s ok if I’m previewing a prototype, but if I’m showing the artboards I have in Figma or scrolling/dragging around Figjam, performance is very poor. It takes ages for Figma to catch up with my mouse. Since it’s so laggy I find myself apologising to my team as they have to wait for Figma to get up to speed with where I am.

11554
J
Figmate
10 months ago
T
Thiruvidhi_Revanth
asked in Ask the Community
Why figma is not having feature of user entry

Like the username and password entry it is difficult to create it give feature interactive in prototype which given like button action

1300
T
10 months ago
CheukSing
CheukSing
asked in Ask the Community
Inconsistency in component instance sizing after swap property application

I created two icons as components, named “Icon 01” and “Icon 02”. Prior to this, I flattened all the shapes inside them, ensuring consistent naming (“icon”) and a size of 48x48, as shown in the image. Then, I created a new component named “BOX” and placed “Icon 01” inside it. I applied the instance swap property to “Icon 01”. Finally, when I replaced the instance with “Icon 02”, the desired effect was for the instance size to remain consistent, but in reality, it didn’t.

2857
CheukSing
10 months ago
Amatzin
Amatzin
asked in Ask the Community
Is the Figma Hand font hosted or licensed to be used as a web font?

I am currently developing the UI for a web project and am interested in using the Figma Hand font provided by Figma. Unfortunately, I have been unable to locate any information on how to use it as a web font. Does someone know whether the font is hosted or licensed for web usage?

26143
Amatzin
10 months ago
Y
YiuKwan
asked in Ask the Community
I need some help for upgrading my team

I am already on a Pro account and have my own team, now I want to get the some of my teammate upgraded to Annual Payments Pro, what do I need to do? Is it upgraded by me, the team owner, or is it upgraded independently by their respective accounts?

1522
Y
10 months ago
L
Lola_Zarz
asked in Ask the Community
Help me ! Please

I don’t know how to explain, I’m a beginner, I was working on the design of my models to make a high-fidelity prototype, for a course project, I was editing texts and when I deleted a word and hit enter, I don’t know, it completely changed the aspect of my designs. They are just like page outlines, lines of frames and black and white texts. I don’t know how to go back to my designs with photos, texts and color.

1452
L
10 months ago
Amna_Abid
Amna_Abid
asked in Ask the Community
Why the contents don't resize with the frame

Hi, I have checked and tried “resize to fit” button time and again but my contents still won’t resize with the frame size and also not while playing prototype. Please help me out.

123628
I
10 months ago
Terms & ConditionsCookie settings