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Les connexions internet sont rejouées par un proxi, pouvez vous me donner la liste des ports utilisés par l’application pour fonctionner ? Pour que je les transmette à mon IT.Mon ordinateur : 24 pouces, M1, 2021/ MacOS 13.6.4 (22G513)J’utilise l’application Figma dans Safari Version 17.3 (18617.2.4.11.11, 18617) et Firefox 115.8.0esr (64 bits)

Dear Figma education team, I am a high school teacher and ask for help about the education plan verification. I have tried verifying 10+ times, I have contacted SheerID and they told me to contact education@figma.com. However, I have sent email about this issue (help.figma.com/hc/requests/1513901) at least 7 working days ago and no feedbacks and response at all. Please DO reply this message as soon as possible, otherwise we need to prepare for a big change of our teaching plan these days.  Kind regards, Ziyuan Xia

Hello Figma Education Team,I am a student at [azad university ] in Iran. I would like to apply for the Figma Education plan, but SheerID does not recognize my university.Could you please help me verify my student status? I have attached my valid student ID card / enrollment letter as proof.Thank you very much for your support.Best regards, 

I can't scroll or anything after being redirected from Reddit and then starting a new project. I click go back and it goes back, and there's no x button or accept or continue, but if I use desktop site it works fine but loses my prompthttps://www.figma.com/make/?rdt_cid=4962342116903966125&utm_campaign=2312106628866106488&utm_content=2323612653116836731&utm_medium=paid_social&utm_source=redditDevice XT2415V Google Chrome

It’s been week and I’ve not been able to open my file on Figma Make.

hey guys, so i made a prototype on figma make, i wanted to share it with a focus group when i finished it, so i clicked “share” and copied the link but first i tested the link in the chrome browser free of other cache and it didnt load well it did for a split second and loaded up nothing after that like it was blank with only the figma top toolbar avaialable… so i tried publishing it and doing the same thing and the same problem happened, now the easier solution is to just share the link diectly but it will show the ai prompts which i dont want , i know there was a way to turn it off and thats if you publish which i have done but the file is not loading when i go to view it. and accessability is definitely set to public.prototype

I have multiple prototypes that include a trigger that allows them to advance to the next screen. [When video ends > Navigate to] Some screens get stuck and don’t advance. It’s happening on old prototypes that used to work seamlessly and new prototypes and it happens intermittently. I’ve tried restarting my computer, clearing the cache and other troubleshooting tips from Figma community forums; however, I can’t find anyone that is having the same issue and nothing has helped. Sometimes, I can restart the prototype and all screens will advance as expected. But this doesn’t always work. 

There are many closed posts trying to understand why Mode conflicts happen. While the Figma team continues investigating, I believe I’ve found some clues about the root cause—and part of the solution—based on repeated testing.Before you start Make sure your libraries are exported and up to date: Accept all updates in the source libraries. Re-publish if anything changed. In the affected file, relink/accept updates to the latest library versions. How to diagnose Find the component that shows the ⓘ warning when you try to switch a mode. Duplicate the component, then detach the copy. Work on the detached copy so you don’t lose the original. Check if the conflict persists on the detached version. If it persists, inspect layer by layer (text layers, containers, etc.) until you isolate the problematic element. In my experience, the culprit is almost always text styles or typography tokens. Two common cases & solutionsCase 1 — One text layer with two text style

Hi everyone 👋I’ve been trying to create a “multi-select services builder”, where there are four types of services and depending on what combination of services you select, the respective plan card shows below.Ex: When you select Internet, Mobile, and TV services, you will see an “Internet + Mobile + TV” plan card below the toggles.I managed to utilize boolean variables and conditional prototyping to get to the point of showing the card swapping when selecting Internet and Mobile. However, I have to take into account what cards will show when selecting other variations of services. It’s also complex because the toggles (how you would select each service) have a selected/unselected state on click that I have to take into consideration. I did try connecting the Mobile selected state to the MobileSelected boolean variable and Internet selected state to the InternetSelected boolean variable, but the conditional prototype doesn’t seem to work when I have the variables set to false by defaul

Issue with Color Picker in FigmaAfter the recent Figma update, the color picker (eyedropper tool) isn't working. Whether I use the shortcut key “I” or select it manually, the tool doesn't respond.Has anyone else faced this issue or found a solution?​​​​​​

Does anyone know how to create a vertical scrolling text banner similar to this: This process does not work the same any more so was wondering if anyone had an updated process or if you can point me to a video or blog that explains it. Thanks in advance!

Hello - I am having issues accessing any of my variables/tokens from the variables files from my main design system figma file. both are published. in the main design system file only two to three variables are showing up but not all of them. i’ve deleted styles and variables from the main DS file, but still no luck. i’ve also tried destroyer to remove color and text styles, along with variables in the main file. having a hard time figuring it out and at wits end. appreciate any advice or insights. text styles seem to be loading properly, but not everything else. my variables in tokens file are following the correct color, number and string variables.  

Is it possible to animate boolean shapes in Figma yet?

Can you use the stroke width less than 1 px and in decimal values for websites? If no, why?

Figma stopped suggesting me to create a style by default, now it always suggests to create a variable and I always have to switch. How can I switch it back to suggesting to create a style by default?

Can I switch to a different bootcamp for the student plan if the original one didn't meet Figma's requirements?

Hello Figma Community,  I am trying to re-verify my Education plan before it expires.  When I upload my student documentation, I get the following error:  “Your last name is missing from the documentation submitted.”  However, my document clearly shows my full legal name (First + Last) along with my institution details.  I also updated my Figma profile name to exactly match the document, but the system still rejects it.  Steps I’ve tried so far:  1. Uploaded student ID card (clear scan, PDF format).  2. Updated my Figma profile to match my full name.  3. Retried multiple times, but same error appears.  I believe this is an issue with the automated verification system.  Could a moderator or Figma staff member please review my case manually?  I’ve attached a screenshot of the error message and my documentation.  Thank you for your help!   

Dear Figma Team,I am writing to formally request verification for my Figma education account. I am currently a student enrolled in the Visual Design + Branding Bootcamp at SuperHi, a verified educational institution.The SuperHi team has already sent an email to your support team on my behalf to confirm my enrollment and academic standing. This report is provided as a follow-up to that communication. And, how long will it take to verify an education account?Please let me know if any additional information or documentation is required to complete the verification process. Thank you for your time and assistance. Sincerely,Jardo

Hi, if we click the unlink button the Figma Desgin disappears, but if we refresh the page, the Figma Desgin is still linked to the Issue.

Hey everyone ,I’ve been experimenting with Figma for my website design workflow and trying out AI-based integrations/plugins to speed things up. Recently, I’ve been running into errors where the plugin either doesn’t load properly or breaks the design sync with my project.  Has anyone else faced this issue? If so, how did you fix it? Would love to know if it’s a plugin-side bug, a settings problem, or something on my end. Any insights, tips, or workarounds would be super helpful. 

I have this strange bug that just showed up as I was working on a design where all the elements in my frame disappeared. I thought i had deleted them, only to realize that they are all still there but not visible for some reason. I can still see the individual items on the layers panel, but they are totally invisible in frame. The one item that is visible is not within the frame itself. What could be the issue? How can I solve it? 

I'm encountering an issue with the Variables API endpoint when attempting to export local variables. The endpoint returns all remote variables from shared files, making it impossible to export only local variables.Current Behavior:The endpoint returns all remote variables from shared files Unable to filter or export only local variables Receiving a 400 error with "Request too large" messageError Response:{ "status": 400, "error": true, "message": "Request too large. If applicable, filter by query params." }Technical Details:The error message suggests using query parameters for filtering However, the endpoint documentation doesn't list any available query parameters The endpoint lacks pagination capabilities This limitation makes the endpoint essentially unusable for files with many variablesExpected Behavior:Ability to export only local variables Support for filtering variables (local vs. remote) Pagination support for large variable setsImpact: This issue significantly impacts workflo

Hi everyone,I really need help with an urgent issue. One of my important files was deleted by someone, but I can’t find it in my Trash folder. I have already tried searching everywhere and followed all possible recovery steps, but I still couldn’t locate it.Here is the file link: https://www.figma.com/proto/VycwiOfX56D5p0A43I4AaE/Portfolio-UI-UX---Thu%C3%BD-Ph%C6%B0%C6%A1ng?page-id=0%3A1&node-id=208-1731&p=f&viewport=220%2C128%2C0.2&t=Sn0nMBruezopraYa-1&scaling=min-zoom&content-scaling=fixed&starting-point-node-id=208%3A1731This file is extremely important to me. Could someone from the support team or anyone here please help me recover it?Thank you so much in advance!

I work at a company and someone on my team deleted my files. I tried checking the trash but couldn't find it, and no one on my team made a backup. I contacted support and created multiple tickets in every way possible just to get my files back. All my tickets are tagged "resolved" but no resolution or contact has been made. I really need this file because I have to submit it by the end of this month and I don't have any backups of any of the pages. If anyone can help, please get in touch.Link file : link