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Question

Billing charges: Cancelled my subscription months ago but charged

  • November 10, 2025
  • 4 replies
  • 21 views

kouvas13

Hello. I have canceled my subscription more than a month ago, and removed my full seats as well although I got charged for a seat that I don’t use before 3 days. Even if I login to figma I would still see the same,  no full seats as well as free plan. So, why I go charged ? On top of that I want full refund on the amount. 

4 replies

CongZhuo
  • New Member
  • 3 replies
  • November 10, 2025

the same ..


kouvas13
  • Author
  • New Member
  • 2 replies
  • November 10, 2025

the same ..

Really? Amazing. Can we immediately inform someone from figma team? I have already opened a ticket with no luck. 


CongZhuo
  • New Member
  • 3 replies
  • November 10, 2025

I also sent email to support@figma.com serveral hours ago but no reply yet


kouvas13
  • Author
  • New Member
  • 2 replies
  • November 10, 2025

I also sent email to support@figma.com serveral hours ago but no reply yet

Any moderator here?