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I have a question. Right now, I don’t know when I was upgraded to a full seat. I had already paid annually for the Professional package, which actually includes 1 full seat and 1 admin. But now it has become 2 full seats. I’ve already received the invoice and my credit card has been charged. If I downgrade seat back to admin now, will there be any issue? Also, what should I do in this case, since I only use Dev Mode?I would also like to ask about the payment. Since my credit card has already been charged, will the amount be refunded with only the cost of the period I actually used deducted 

Interactive icons flicker when pressing anywhere else on the page. I created link to a slide menu overlay and it happened the moment I created it. A bug?It has to be.But,having a confirmation would be useful. I’m on the desktop version. Will try online and see if it is fixed. But, any thoughts in the meantime.

Figma UI just got updated and Auto-layout settings are not visible now. Shortcuts like Shift + A in windows are applying auto layout, but its settings like changing direction, setting up positions. Why Figma keeps on changing its UI?  

I can't downgrade my student (which is I accidentally did) account to normal account? please advise………. 

I have tried cursor, tongyilingma, codex, trae, and codebuddy.The main problems are:1. Because the design doesn't use auto layout, all elements are absolutely positioned, making it impossible to recognize relative relationships and hierarchy.2. Few elements3. Styles don't matchIs there anything that can directly generate high-fidelity code? ...

Modifier  .border(width = 1.dp, color = Color(0xFFD9D9D9), shape = RoundedCornerShape(size = 16.dp)))  .width(1047.dp)  .height(177.dp)  .background(color = Color(0xFFFFFFFF), shape = RoundedCornerShape(size = 16.dp)) 

I’ve finished designing an app or website in Figma, and now I need to give my designs to the programmers who will build it. How can I do this so they can easily understand and use my designs?

Hi, I need to create AI-ready shadow variables, specifically by setting up both core and semantic collections with descriptions for shadows. I managed to create the core collection, but I’m having trouble creating the semantic collection. Could someone please help me with this?Thanks

I have the problem that we are connected to a customer's project. Unfortunately, however, only 0 members are displayed in the team. But several are assigned.Whats the problem with it?

Hello,I recently graduated, so no longer have access to my school email. I have seen this issue quite a few times in the forum (locked out of Figma account that is tied to school email that can no longer be accessed) and was unable to get a response after I opened a support ticket, so here I am asking help for this issue.The workaround that is suggested by Support staff on this forum (email forwarding) is not an option for me unfortunately.Thank you!

I can’t use shift + option + {arrow key} to move an object WHILE measuring its distance to another object. Am I tripping here? I’m pretty sure this was possible until yesterday, I use it all the time to organize frames over bigger distances.Now it weirdly cycles through measuring distances around other close-by objects. So annoying.  

Hi Figma Support Team,I’m encountering a recurring issue when trying to open certain files in the Figma desktop app. Every time I attempt to open these files, Figma crashes and displays the “Something went wrong – Reason: crashed” message (screenshot attached).Details: Platform: Figma Desktop App Behavior: App crashes immediately upon opening specific files Frequency: Consistent for these files only Attempted fix: Reloading and restarting didn’t help OS: Windows 11 Could you please advise on how to resolve this or check if there’s a known issue affecting file loading on the desktop app?  

Hi Figma Support Team,I’m encountering a recurring issue when trying to open certain files in the Figma desktop app. Every time I attempt to open these files, Figma crashes and displays the “Something went wrong – Reason: crashed” message (screenshot attached).Details: Platform: Figma Desktop App Behavior: App crashes immediately upon opening specific files Frequency: Consistent for these files only Attempted fix: Reloading and restarting didn’t help OS: Windows 11 Could you please advise on how to resolve this or check if there’s a known issue affecting file loading on the desktop app? Something went wrongReloading Figma may fix this.ReloadClose tabFor help, visit help.figma.com or contact support@figma.com.Reason: crashed  

When I’m zoomed into a frame (some of the frame is off screen) and I paste to replace (one frame or multiple frames across the canvas), my viewport shifts awkwardly and aligns to the bottom of the same frame (or another frame? I’m not even sure). It’s quite disorienting and forces me to navigate back to where I was. This seems unintentional and I’d recommend not moving the viewport at all.Thank you!

Hello, dear experts, can you tell me how to preserve zoom when switching between frames or sections?Currently, when I switch, Figma reduces the zoom, which is very inconvenient when I zoom in on the workspace every time. Is there a way to fix this?

How do you set up your Figma designs so that elements (buttons, text boxes, images, etc.) move, resize, or stay in the right place automatically when the frame or screen changes size?

Hi, I’m a beginner, but I’ve recently noticed a problem. I made a presentation in Figma Design and tried to copy the slides into Figma Slides. However, after many attempts and restarts, it just keeps showing “Copying slides over…” and never finishes. I have alredy tried to make simple “presentation” slides from templates and just use blank frames without anything…still does not work. And I have alredy tried to switch between app and two browsers. I am using Mac M1 Pro 

When are content seats going to be available? Really want to use Figma Buzz but it’s not worth it yet as it’s not worth it for our team without the seats.

Hi,Im a student and new to Figma. Im having trouble adding community kits to a projectWhenever I open one I don’t get a prompt to add this library.I can only publish this by moving it to a project but then it prompts me that I add a seat? What am i doing wrong and how do I add these/save these so I can easily import them in other projects

When I ask Figma Make for pop-ups, I am never able to change the width of the modal that Figma Make offers me. I regularly want to increase the width of my modal, but after many different attempts (sending a mock-up from Design, clear explanation, etc.), Figma Make tells me that the change has been made, but when I test it, no change has been applied. If you have any advice on how to make the right prompt that allows Make to make the expected change, I'm all ears.

I’m not able to access one of my design files. I’ve checked all my teams, projects, and trash, but it’s missing.It’s a very important file. Any help is appreciated.

I had not add new seats and change the plan, but the system automatically change seat type and billed me.

I’m currently having issues publishing my figma make project. I finished the project, connected my domain and added supabase authentication login. When i pressed publish, its getting stuck on publishing. It’s been like this for hours. I’ve restarted Figma, restarted my Mac, cleared the cache..followed all the previous solutions but nothing is working. Please help!

Hi! I really need help.I've been trying to solve this problem for over a week, but nothing's working.First, a strange bar about 140 pixels wide with the word "mirror" appeared at the top of my Figma mirror. I couldn't remove it, and it was incredibly annoying. I contacted support twice from within the app, but got no response. Now I can't log into the app at all. It asks for an email address, and after entering it, the browser opens, and the screen goes white, as if the site is frozen. I've tried logging in from different devices and different accounts, and I've reinstalled the app, but nothing has helped. This forum is my last hope."Mirror" is a very useful tool, but it would be a shame if this problem isn't resolved.Browsers: ChromeDevices: Android 12, Android 11

I’ve tried many times to verify my student status, but it didn’t work. I received an email from SheerID asking me to “finish everything,” but when I click the button, it says: “This verification has expired. Please submit a new verification.” When I try to verify again, it says I’ve exceeded the limit.I thinking it’s because I clicked the link only a few days later and the time expired.