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Hi,I have 2 full seats. One billed per year, the other one monthly. I would love to change the monthly billing to yearly, but I am obviously not able to do that. Any idea? Thank you so muchBest, Kurt

I am experiencing an issue with verifying my student account on Figma. Unfortunately, I have reached the verification attempt limit, and I am unable to proceed further.I contacted education@figma.com regarding this matter 7 days ago, but I have not received any response. I have also mailed sheer ID support but no response from their side either.Could someone from the Figma team please assist me in resolving this issue or advise on the next steps?

Problem description:Hi Figma team,Since the last update, I can no longer see the distance between elements when I select one and hold down the Option key (on Mac) while hovering over another. I’ve tried everything suggested:Using Option or Alt + hover over another element. Switching from Draw to Design mode in the bottom right of the interface. Restarting Figma, opening new files, updating the app, clearing the cache, trying the web version, and even disabling plugins.Nothing has worked and the problem persists, even though I used to see the measurements with no problem before.I would really appreciate some help, since this tool is essential in my workflow and it’s causing me a lot of issues.Thank you!

When using annotations, there’s a recurring bug where some annotations are visible while others are not.The issue occurs when annotations are inside a Section. If I remove the Section, the annotations immediately appear.

Hi! A previous team member was the owner of the Figma file and was receiving email notifications from Figma normally (view request from external people). Before he left the company, I assigned myself the owner of the file.I was expecting to receive the notification emails of view requests since I got the ownership of the file. But nothing happened.My problem is: with the recent Figma upgrade, the view request panel in Figma doesn’t show the emails of the people who want to view the file (before the upgrade it did). I need that information for security reasons (that could be solved with the email notification).I already tried to adjust Figma preferences in order to receive the email notifications, but it didn’t help.Any clues?Thanks! 

hey i don,t have my last name but the submission form of figma for education required the last name what should i do? 

The problem occurs in both the desktop app and the web versionMy friend has the exact same issueI have already disabled all GPU overlaysWindows 11 pro

Gemini 2.5 (Nano Banana) is temporarily unavailable. What is the reason and how soon will it work, any news?

Weird alignment UII thought it’s a new feature for text when I first saw it, but it changes to a normal alignment UI once I click anything. Is it a bug, or I’m missing something here? :)

I was trying to renew my Figma Professional plan for a single user since last 5 days, but when I am trying to pay $23 through Indian debit card which I used previously to purchase the subscription, the amount is showing $0 before the final payment and thus the transaction is not working. I would appreciate any help I can get regarding this.

Can you realistically and honestly building a working and stable website on Figma Make or is just for prototyping? I am not a developer but i managed to build about three sites on Figma Make, published them and is now live but i do not have the comfort of knowing that the sites will remain stable

Hello,  I am currently working on a Figma Make and I am consistently getting this error “Try attaching fewer or smaller parts” and no matter what I entered in the prompt, I am always getting this error. I already tried duplicating the project but the error still persist there.  

Hello Figma Team,I've found a bug in the 'Share file' modal that makes it impossible to invite a large number of people at once.When I paste a list of more than 15-20 email addresses into the invitation field, the list overflows the visible area. However, no scrollbar appears, so I cannot scroll down to see all the emails or, more importantly, to click the 'Send invite' button.Steps to Reproduce: Open any Figma file. Click the 'Share' button in the top-right corner. In the email input field, paste a long list of comma-separated emails (e.g., 20 or more). Observe that the list of emails fills the modal. Try to scroll down within the email input area. Expected Behavior:A vertical scrollbar should appear, allowing me to scroll through all the added emails and access the 'Send invite' button located below the list.Actual Behavior:The email input area does not scroll. The list of emails is cut off, and the 'Send invite' button is pushed off-screen and becomes completely inaccessible

Hello,I have a question about the Figma Professional plan. If I purchase this plan for one month and then decide to cancel it afterward, will I lose access to the projects I created during the Professional plan period?Thank you for your help.

so I have modified and downloaded the files into my laptop and later I edited the app with the prompt in the Figma .so I want back the downloaded version of it .I have tried to give prompts to get back but not came fulls so help me with the karthiksirigupa@gamil.com

Normally the library files show a little icon in the lower left of the tile thumbnail image that looks like an open book. One of my files is showing a new symbol I’ve never seen before and I don’t know what it means. Anyone know?Symbol I haven’t seen before. 

Hello Figma Support Team,I applied for the Figma Education Plan a few days ago but haven’t received any response yet. I would like to confirm that the student ID card I submitted is real and valid.I kindly ask you to review my application as soon as possible, especially since there are only a few days left before the deadline.Please let me know if any additional documents or steps are required from my side.Thank you for your support.Best regards,Ahmed Elshahawy 

I’m facing a strange issue in Figma. Some elements in my project are completely invisible on the canvas—they don’t show up while I’m designing, and even though they are clearly listed in the layers panel. However, when I switch to Prototype mode, those same elements suddenly appear as expected. I’ve tried checking layer visibility, groups, and constraints, but nothing seems to fix it. Has anyone experienced this problem before or know a solution?  

I designed some UI screens a few months ago, today when I came back and suddenly kept duplicating frames, FIgma would freeze and automatically enter Recovery mode, you guys can try going to this link and duplicating this frame 😀[redacted]

Hi, Figma Team! When prototyping in Figma, how do you usually handle transitions between mobile and tablet screens? Any tips?

Hi everyone, I’m running into some confusing behavior with Auto Layout sizing when using nested Hug and Fill settings, and I’d love some clarity on whether this is expected. Here’s the setup: I have a parent frame with its width set to 100 and its width sizing set to Hug. Inside it, there are three child nodes: two text nodes and one frame node. The two text nodes are set to Fill, and the frame node is set to Hug. Now, here’s where it gets strange: When I change the frame node from Hug to Fill, the entire element’s width increases to match the width of the longest text node. This seems unexpected, because the parent frame already has a defined width of 100 and is set to Hug, so I would think that should take priority. Even more confusing, if I set one of the smaller text nodes from Fill to Hug, the overall width decreases — it looks like that takes precedence over the fill sizing, which doesn’t fully make sense to me.  Is this the expected behavior? And if so, how does Figma deci

Hi everyone,I recently noticed that Figma Sites now allows us to embed video directly into frames, as follow:  This looks like a really useful feature for adding richer content.However, I am running into a problem: The video displays and loops fine. But the sound does not play at all, no matter what settings I choose. I have tried enabling “Play Sound” and disabling “Mute,” but the video remains silent. Has anyone else encountered this issue? Is there a workaround or a known limitation with Figma Sites’ video embed? Or could this be a bug in the current release?Would really appreciate if anyone from the community (or the Figma team) could clarify whether sound on video embeds is officially supported yet.Thanks in advance!

HiA few of my students keep receiving the message “an admin needs to update a seat so they can get access” (with a red exclamation mark next to it).I am currently using the free Edu plan, and at the moment there are about 38 Collab seats already taken. The students experiencing this issue have attempted verification, and their status is showing as Collab, but they are still unable to gain access.Could you please advise on the solution or next steps? Is this related to a seat limitation, or is there something else that needs to be updated on my end? What exactly? Thank you very much for your help! 

 Im currently a student at the University of Cincinnati in the DAAP program. One of my main issues with Figma at the moment is the verification of the education plan. I've been told to contact SheerID, but after numerous replies and sending support email tickets, I've also been ignored about resetting my verification. I desperately need Figma for the current assignments Im working on, and my college professors are giving me less and less time to get this issue resolved. Can you guys please do something to help me out, because every time I send in an image of a government-issued ID, like drivers license, it's not getting verified. Please help me out, I desperately need Figma or else im out of luck and losing grades.  

I encountered this problem with gradient in editor and in preview.What is causing this? Top - What I see in editorBottom - What I see in previewGradient settings colorGradient settings in frame