Hi,
My lecturer has tried and contacted Figma about this problem a few times now, but nothing has helped.
I needed to re-verify my student account for my education plan, but no matter what kind of proof I supplied it kept getting denied.
Can someone from Figma support contact me about this and help me out?
Thanks
Hey
To make sure I’m pointing you in the right direction, can you confirm the type of educational institution you’re part of (high school, higher education, or an online bootcamp/course)? The verification flow can differ slightly depending on that.
Many designers using Figma for Education are associated with higher education institutions, where SheerID manages the verification process end to end. If you’re in that category, it’s worth reaching out to them directly, as they have the tools and visibility to review the status of your application. In addition, this article walks through the eligibility requirements and application steps in more detail: Figma for Education → Application process.
Let me know once you’ve confirmed the institution type, or if any questions come up as you review the steps — happy to help clarify.
Hi,
Thank u for ur reaction
I am in Higher Education
Thanks
Angelina
Hi
I’ve also opened a case with our Education Team so they can take a closer look. When you have a moment, please check your inbox for an email with case ID: 1648440, which outlines the next steps.
This should help move things forward, but feel free to reply here if any questions come up. 🙏🏻
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.