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Hello, My Figma account has been locked and I can't use it anymore. The account status has to be verified by the bootcamp administrator which according to them is already been done.I am pursuing a UX/UI bootcamp from TripleTen.I request you to please get my account verified otherwise I won't be able to start back my projects. Hope to get this sorted as soon as possible so I can resume my studies.Also, please let me know if you need any other details from my side. Thank you!Kreeti

 I’m facing an urgent issue where an important project has disappeared from my Figma account. I’m on the educational plan. I have already checked: Drafts – nothing found Trash – nothing found Search bar – no results   here is the link for the project : https://www.figma.com/design/FVsxhGd00Ujk9m2X11MGen?node-id=223%3A2373&type=design&fuid=1033838389313272994#1241747969

 It shows font-weigh: 400 on Firefox 144.0 (view node) and doesn’t show variable name  But in the full mode and dev mode it shows font-weigh: 300 and still it doesn't show variable name Design mode 

Hi everyone,As deadline for re-verifying our Education status (29 September) is coming up, I’m very worried our team may not complete it in time, which could impact ongoing design projects. Our issue: VUS (Vietnam-USA Society English Centers) does not appear in the Vietnam academic institutions list during the SheerID verification step. Because of this, we cannot proceed with re-verification for Figma Education. I submitted a support ticket to SheerID last week asking to have VUS added to the schools list. However, the response I received did not resolve the issue (screenshot attached).SheerID Customer Support responseHas anyone faced a similar problem, or does anyone know the best way to resolve this quickly? Any advice or support would be greatly appreciated!Many thanks,Hung.

There used to be a preview of variable details in Dev mode, opened directly from the Inspect panel - now it’s gone. To see this information, you have to open the file with variable definitions (we have components and foundations separately) from the Variable details panel, which means worse usability for developers. Has this change been implemented on purpose, or is it a bug?   

How do I make these red rectangles disappear in my edit page?? These aren’t appearing in the actual site though… I’m 30 minutes into Figma, im a highschool student and I have to finish my project quickly pleas e help 😭 

Hey everyone,I’m having an issue where frames nested inside a parent frame don’t respect their constraints when viewing a prototype on a mobile browser (tested on both iOS Safari and Android Chrome).In the Figma editor everything works perfectly, inner frames resize as expected when the parent frame changes size. But when I share the prototype link and open it on a phone: Child frames inside a parent frame don’t follow their top/bottom/left/right constraints. It seems like the mobile prototype viewer scales the parent frame as a flat image instead of actually resizing it, so the nested constraints never recalculate. The layout looks fine in the desktop viewer and the Mirror app, the issue only appears in mobile browsers.Here’s what I’ve already tried: Setting the parent frame to the exact device size (e.g., 390×844 for iPhone 13) Using Auto layout + “Fill container” instead of fixed widths Disabling the “Show device frame” option Testing both “Fit width” and “Fit to screen” scali

Hey everyone, I’ve noticed that my website, which hosts a YouTube Thumbnail Downloader tool, is loading very slowly and sometimes doesn’t open at all. I’m not sure if it’s a hosting, cache, or API issue. Can anyone help me figure out what might be causing this problem and how to fix it?

This prompt appears every time I am pasting an image. I DONT NEED TO BOOST MY RESOLUTION EVERY TIMEPlease make it stop.

Bonjour j ai un probleme pour passer  d’un projet make a un projet file , malgrès differents essai, en changer le dossier dans lequel le projet est enregistré, en le duplicant, en renommant, important et autre reien y fait

When I export a frame or component at any scale factor (@2x, @3x, or custom), Figma sometimes adds an extra 1 pixel to both the width and height.For example: A 100×100 frame exported at 3x should result in 300×300, but instead, I get 301×301  or 300x301 or even 301x300. This does not always happen, but when it does, it's consistent across devices and files. Affects both PNG and JPG exports, regardless of pixel grid alignment or stroke presence. 🛠️ Workarounds I’ve Tried (with partial success): Creating a new frame, copying content into it, and exporting again — occasionally works. Manually scaling the frame by the desired factor (e.g., scale by 3x), then exporting at 1x — this consistently avoids the 1px error. However, these are not ideal for batch exporting or asset automation.

I am creating an ‘infinite’ photo gallery. Basically a grid of images in various orientations that extends in all directions. I am creating empty rectangles to make the grid shape and then have other people paste their images into each rectangle. The problem I am having is a lot of the rectangles were rotated so when the image is pasted into it, the image is also rotated. Is there a way to make all the rectangles ‘forget’ how they have been rotated and just work as a regular container for the images? thanks

Thanks for the reply ​@Junko3 . I have refreshed Figma a couple of times with no change, and the issue is across all files. I usually only use Figma in Chrome, but just downloaded the desktop app and the files seems to work fine there. Me, and whole my team experience the same issue. But for me, desktop app does not work either.

I’ve been using Figma Make to ideate, and sometimes I get frustrated and end up swearing at the AI. I know that’s silly, but when I did, it said I violated a policy and rejected my request. The issue is that even after I stopped swearing, I still get the same error message: “Please try a different input.”I tried waiting a few hours, but the problem didn’t go away. I even duplicated the file, but the duplicate has the same problem. I can’t use that Figma Make file at all anymore, even if I restore earlier versions and try working on them.What’s going on here? The AI already struggles with following instructions, and now I can’t even interact with it.

I prefer exporting my Outlook emails to Excel because it helps me stay organized and manage my communication better. With everything in a single spreadsheet, I can quickly sort, filter, and find specific emails without going through my inbox. It also makes it easier for me to analyze work patterns, track conversations, and create reports when needed.

I am trying to re-verify my student account and wondered if anyone can support with this?I understand I should have access for 6 months meaning the expiry should be on 14 January 2026. I completed the online course with Udemy. Please let me know if you need further details. 

What exactly is this $14.84 for if I’m already paying $20 for the additional full seat?

정말로 연구소에서는 휴지통에도 그 곳이 없습니다. 어서오세요

I had a Figma account registered with this some email address. Unfortunately, I have lost access to that email account.After the recent Figma update, when I try to log in, it asks me not only for my username and password but also for an access code that is sent to my email. Since I no longer have access to that email, I can’t enter the code and therefore can’t log in to my Figma account.As a result, I’ve lost access to all my files and projects, which are extremely important for my work. I’m really worried because I need them urgently to continue working.Could someone please tell me how to recover access to my account or transfer my files to a new email address?Thank you so much for your help — this is very important to me.

I’m still having all sorts of weird problems with Figma, not as bad as the AWS outtage yesterday, but still blocking work. What is happening to Figma?- Files not saving- Libraries not working- “Go to main component” not working  

There are still problems with FIGMA slides. The entire right side bar with all of the design tools just completely disappears when you click on any image to edit or change, in any presentation file. It doesnt happen in new blank presentation files, but it does when you copy and past older presentation files or images into it. Something is very wrong. The Slides too is completely useless without the design tools on the right side. [This post was moved from “What happened to Figma?” and split into a new topic, “Right sidebar missing when editing images in Figma Slides,” by a moderator on 21-Oct-2025.]

To who may help! I have included image of loading screen it. As well as inspect tool. I cleared all cache and history and nothing changed.  Thank you, John

Updated Figma this AM. In Figma Slides now when you open a document and click on any image, the entire right side bar tools all disappear. the entire panel. There is no way to get it back. So there is no way to manage any elements, colors, shapes, cropping.The left panel and the bottom center toolbar both seem to work.Figma is completely useless to us - AND FAST - if this isnt resolved in the next several hours.

Anyone having issues with z for zoom on the desktop app?And clicking to pan canvas not working?Just updated to Figma Desktop App version 125.9.10

I accidentally deleted my team account when I was just trying to delete my free account. I need my team account restored. Tova Sand[redacted PII - DJV 10/21/25]