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Question

My google account email changed and I can't login anymore

  • January 6, 2026
  • 1 reply
  • 18 views

please help I can’t access my figma account and have a new account to post this. our domain was stolen and we had to change all our accounts but the figma accounts email was not changed. I come back from winter break and cannot access the account anymore please help.

 

-Evan

1 reply

Tom Reem
Figmate
  • Figmate
  • January 6, 2026

Hey ​@EvanMeyer — welcome to Figma Forum. I’m glad we were able to connect, and I’m sorry to hear about the trouble accessing your account.

In situations like this, our Product Support team can help update the email on an account once ownership has been verified. I’ve gone ahead and opened a request on your behalf to get that process started.

Please keep an eye on the inbox associated with your Figma Forum account — you should see an email from me shortly with next steps and your ticket number: 1672594.

We’ll work with you to get this sorted out as quickly as possible. 🙏🏻