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Question

File is not longer visible in my Figma Overview

  • January 6, 2026
  • 1 reply
  • 53 views
DEA STUDIO

Hi there,

I have been working on a program draft for the past two years. It contains one page with the semester schedule since August 2024 and about 45 pages with the detailed daily lesson plans as a small Landingpage per each day.  Additionally, all my class grades are listed on one separate page, showing the grades since the start of school in 2024.

I am now quite concerned, because this file is no longer visible in my Figma account. This is a serious issue for me, as it represents many hours of work that would be almost impossible to recreate.

Could you please advise me on what I can do? I am confident that the design file was not deleted, as I accessed it almost every 10 days/two weeks and always kept a close overview.

Who could assist me with recovering this file?

Thank you very much for your help, and best regards,
Melanei

    1 reply

    J
    Figmate
    • Junko3
    • Figmate
    • January 7, 2026

    Hi ​@DEA STUDIO, 

     

    I understand how concerning it can be to lose access to an important file.

     

    I checked on our end and can see that you currently have access to multiple Starter and Student teams. To start with the basics, could you please double-check all the teams you have access to?

    You can switch between teams in the File browser by clicking the arrow next to the team name in the left sidebar.

     

    Additionally, please check the Drafts and Trash folders in each team, as these are team-specific. When searching in Trash, we recommend selecting “Created by anyone” and “All files.”

    You can find more details here: Delete and restore files

    Please note that even if you didn’t delete the files yourself, there are a few possible scenarios that could prevent you from accessing them:

    • Someone with “can edit” access to the parent project may have moved the files to Trash.
    • The team where the files were stored may have been deleted by its owner. When a team is deleted, all files and projects inside it are removed as well.

     

    If you’re still unable to locate the file after checking all the above, could you please share the file URL?
    You may be able to find it in:

    • Your browser history
    • Past conversations where you may have shared the file
    • File → Recently Closed (if you’re using the desktop app)

    Once we have that information, we can take a closer look.

     

    Thanks,

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