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Question

Educational program for Educator

  • January 6, 2026
  • 1 reply
  • 21 views

Alessandro Pappalardo

Hi Figma Support Team,

I am writing to request manual verification for an Education plan. I am an educator and am currently logged in with my official school email address.

My school does not currently appear in your dropdown database, which has caused my automated verification attempts to fail. To help expedite the process, I have attached the following documentation:

  • A screenshot of my faculty portal/dashboard showing my name and current employment status.

  • A link to the school’s official website showing our faculty directory (if applicable).

  • A copy of my course syllabus or school ID.

I am eager to get my students onboarded for the upcoming term. Could you please advise on the timeline for manual reviews, or if there is anything else I can provide to verify my status today?

Thank you for your help!

Best regards,

Alessandro Pappalardo

1 reply

djv
Figmate
  • Community Support
  • January 6, 2026

Hi ​@Alessandro Pappalardo, thanks for reaching out! 
 
Our team here on the forum cannot manually verify your account. All verifications will have to go through SheerID.
Have you already contacted SheerID here? https://support.sheerid.com/en-US/help-center/contact-form
 
If you’ve already reached out to SheerID attaching the documents you mentioned, they should be able to assist soon. We partnered with SheerID to support all education verification, so any further questions should be directed to their support team directly.