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Vaibhav Hase
New Member
January 5, 2026
Question

login issue

  • January 5, 2026
  • 3 replies
  • 89 views

I have installed figma on PC and created a account and after trying so many times I'm not able to login via email and not receiving authentication code even after so many times 

    This topic has been closed for replies.

    3 replies

    Gayani_S
    Figmate
    Community Support
    January 5, 2026

    Hey ​@Vaibhav Hase, thanks for reaching out! 

    Could you please check your junk or spam folder to see if the authentication email landed there? It’s also worth checking whether you have any email filters or security settings that might be blocking messages from Figma.

    Also, can you check if you’re able to login from the browser? 

    If you’re still not seeing the code after checking those, let me know and I can help get you connected with our Support team so they can investigate what’s causing this. 

     

     

    Vaibhav Hase
    New Member
    January 5, 2026

    Yes I do have checked in junk or spam folders and tried through browser also but not able to receive authentication code via mail

    Gayani_S
    Figmate
    Community Support
    January 6, 2026

    Hey ​@Vaibhav Hase, thanks for taking the time to check all of that! 

    I’ve gone ahead and submitted a support ticket on your behalf so the team can look into this more closely. Your ticket number is  #1671863 for reference. Someone from the team should be in touch with you shortly.

    Thank you for your patience in the meantime!