Account Suspension Assistance Request

Dear Figma Support Team,
 

I hope you are doing well.
 

My Figma account associated with the email [redacted by moderator to remove personal information] has been suspended, and I am currently unable to access my design files.

I’m also not logged in using that same account, as I can no longer sign in. Due to this, I had to create a second account in order to contact support.

I would appreciate clarification on the reason for the suspension and guidance on how I can regain access or resolve the issue.
 

Thank you for your help.

Best regards,
Uroš

[This post was merged by a moderator from “Suspended Figma Account – Unable to Log In” on January 6, 2026.]

Hey ​@tussle_sprain.0j — thanks for flagging this, and I’m sorry to hear about the trouble with your account.

We’re not able to access or share specific account details here on Figma Forum. That said, I checked on your behalf and was able to locate an existing case tied to this request.

Your ticket number is: 1646079. If you have any remaining questions or need to follow up, please reply directly to the team member assisting you using the email address associated with your Figma account. They’ll get back to you with more clarity and next steps as soon as possible.

I’ve also removed some personal information from your original post to help protect your privacy and account security. Thanks for your understanding, and I hope this helps move things forward. 🙏🏻

Hey ​@tussle_sprain.0j — thanks for the update. I’ve merged this post into your original thread so everything related to this issue stays in one place and is easier to track.

Thanks for your patience while the team reviews this.