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Hello Figma Support Team, I hope you're doing well. I'm reaching out because my Figma Education Plan still hasn't been activated, even though SheerlD has already confirmed that my verification for the Education offer was successfully approved. At the moment, my Figma account still shows the "Starter" plan, and I continue receiving "Upgrade" prompts. When I try to re-apply, I also get a "Verification Limit Exceeded" message. I am still an active student and need access to the Education Plan for my coursework and design projects. Could you please help activate my Education status or guide me on what to do next? Thank you very much for your assistance and support. Best regards,Mervil

Hello! I have a question regarding my use of the Figma Education Plan as a university professor. While attempting to use the new AI tool with Figma Sites, I encountered two issues: The AI tool wouldn't work on figma sites (it’s like blocked); When I published a site, I was not given the option to set a custom domain. I contacted Figma’s chatbot, and it responded with this message:"Figma Sites is available for higher education or bootcamp Education users, but not for K-12 users. If you're a higher education student or bootcamp participant, you should have access to custom domains."However, I still don’t have access to this feature.Can anyone provide further guidance on this?

Hi,I am making changes to my Figma Github Repo using Claude Code Web - but it seems to not have the ability to pull from Github, Is this correct? If so, what is the best workaround for this?

Figma Make files with Supabase connections cannot be published to Community.  [This post’s title was updated by a moderator from “Ошибка при публикование при связывание с Supabase” to “Publish error when linking to Supabase” on 19-Nov-2025.]

I’m a student of an university in bangladesh. I have filled out all the information but its showing error every time.  

Figma’s billing experience is extremely disappointing. Users should be able to access past invoices without being forced to pay again. They claim that all sales are final, yet they don’t even send the invoice by email, which should be the minimum expectation.I’m very frustrated by the fact that I had to purchase another seat just to access my previous invoice. This feels completely unacceptable and borderline improper from a legal standpoint. The Figma AI assistant is also unhelpful, repeatedly suggesting the same “solution” of paying again to view the invoice, and only community-based support is available. I needed the invoice today, so I had no choice but to pay—but I still believe there should be a proper workaround for this.If this is not resolved in a satisfactory way, I will seriously consider switching to a different product.

Hello forum! So the default hotkeys for bringing to front and sanding to back, as moving layers above or below or other layers, are ] and [.And bringing forward and sending backward, as moving layers on one position abore or below other layers, are ctrl + ] and ctrl + [ key combinations.My issue is that I use second option, that is moving layers by one step much more often, so it would be much easier if that would be just ] or [, without also pressing ctrl key.Is there a way to switch those functions or hotkeys for those functions in Figma? Am I the only one having such an issue?Thank you 

All of a sudden, when creating a new variable collection, after clicking "Create Collection," the selected collection reverts to the top collection in your list.It used to stick on the new collection. Now instead it takes me away from the collection that I am trying to create. This is a new change and entirely problematic as well as really annoying.I created a bug report for this. 

приложение на Windows не видит установленный шрифт, шрифт установил прямо в систему как и надо, раньше всё работало а теперь нет. пробовал и перезапустить приложение и процесс но нет, что делать?

I don’t know why is it keep bugging for like this This bugs if i place this to another P very close then it fills holes.

Hello forum!Is there a way to enable showing line height in pixels by default? By default it shows in percents and I don’t find in really convient, I would much rather just see it in pixels by default or were able to switch it somewhere

Hello everyone, it’s been 2 days since whenever I open a file, the “Assets” tab on the left sidebar, is open by default, why’s that? Has there been an actual change in how Figma works or is it just a bug? Note that I’ve tried to restart it multiple times, even using the “help” window, and removing the cache directly from the terminal. I know about switching tabs with option+1 / 2 , but still I just want my “File” tab to be the one opening by default again… Thanks in advance to everyone.

Does anyone know how to fix this? Or is it just a Figma bug?

I’ve noticed that when I make changes to a main component, some overrides in its instances don’t update as expected. This is causing inconsistencies in my designs, and I’m not sure if it’s a bug or something I’m missing in the workflow. Has anyone else experienced this? Any tips on keeping component updates consistent across all instances would be really helpful.

We’re currently experiencing an issue with one of our design files. It keeps showing the “Almost out of memory” notification even after we already optimized and split our projects into smaller files.What’s odd is that this issue happens only with one specific file. We have other files that are just as large—or even larger—and they don’t trigger any memory warnings at all.We’ve already tried: Splitting components into separate files Reducing unused layers Clearing version history Restarting and clearing cache But the warning still shows up for this one file.Could you please help us identify what might be causing this, and if there’s anything on your end that can be checked or reset?Thank you!

Hello,I'm contacting you because I don't have access to the Figma AI feature "Remove background".I'm on the verified Student plan and I've noticed that my classmates have this feature but I don't.How can I get access to this feature and other AI features?

Hello!At our workplace the rightside panel that allows you to see the design options is missing from all Figjam docs, old and new. It shows up in slides, but disappears when viewing as a grid. We have tried show/hide UI and are using the desktop app. Is this a new update or a glitch? we miss the sidebar and would like it back :( image of sidebar that is missing 

Hi team, I’ve began using Figma Sites this week and having a consistent issue of my previews not loading at all, either on the desktop app or on Browser. This is persistent and ONLY affecting Sites - I am having no issues with previews in Make, etc.I have Reset and Restarted Figma, uninstalled and redownloaded the app too, to no avail.Is this a common issue or is there something specific going wrong here? 

Many elements in my designs have been breaking and disorganzing for no apparent reasonFrames set to “Fill width” appearing as “Hug,” Auto-layout alignment changing by itself When I InsertComponents from my design system libary some design element from it get disorganized when inserted into myself, but works perfectly well in my design system Libary Please Kindly Help its affecting me seriously and its getting really annoying

In the keynote, the left navigation is mostly discussed in tandem with the “extended collections” feature, which I believe is only available to enterprise. However, I’m interested in the new, full screen variables panel that’s included with the new left nav panel since it makes it much easier to get a complete picture of a design system token set. Is this UI element going to be rolled out to everyone, or only enterprise users? If yes, when’s the target roll out?

Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.Reload

Why I don't have figma AI tool after one year? how should I get it?

In the desktop version of Figma, ALL the images have disappeared from ALL my projects. The frames are still there, but they are empty. However, everything is working fine in the browser version. I've tried restarting, uninstalling, and reinstalling Figma, but nothing has worked. Has anyone encountered a similar issue?

Hello everybody, Issue description:I have problem with Figma which is stopping be from using Figma as I experience crashes almost every time I try to scale or move any frame. It does not seem to be related to complexity of the design file as it happens on both projects which contain 3 frames and 2 components and projects which are much more complex (tens or hundreds of layers). This occurs regardless whether I use browser app or desktop app.The error messages I get are mostly ‘Something went wrong, reason: crashed’ or something what seems like ID of the object I was manipulating (even when it is just one blank frame).Around one year ago, I have never had a Figma crash, but since around last 6 months it happens all the time.My specs are:Geforce RTX 4080 Intel I-9 -14900HX 32 GB RamWhat I tried:Two days ago I even reinstalled my operating system (Windows 11) but crashes keep happening even more often I would say. It is not clear to my why I am able to use Figma for 15 minutes and experie