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Question

Chat offline

  • January 8, 2026
  • 1 reply
  • 15 views

Willian Mohr

Estou trabalhando em um projeto e meu chat com IA foi desativado, mas meu créditos não expiraram e minha fatura não venceu

1 reply

djv
Figmate
  • Community Support
  • January 9, 2026

Hi ​@Willian Mohr, thanks for reaching out! 

I do not speak Portuguese, so I hope it is ok that I am replying in English.

I took a look at the email address associated with your forum account, and I saw that support is already helping you out on ticket #1676736. Please check your email inbox at your earliest convenience to continue troubleshooting with support.