Hi I’ve tried three different prompts within figma make but when it’s done doing it’s magic the preview area isn’t showing anything. Just a blank page. However when I open the code editor I do see code. Am I doing something wrong here or am I missing something?
Try to see if it’s blocked by DNS Filter. Was able to resolve this by contacting my admin
Hi
As
Here are a few things you can try:
- Create a new Figma Make file to see if the issue still occurs.
- If the new file works fine: The issue may be specific to the original file.
- If the issue persists: It’s likely something with your network or account setup.
For more details, this Help Center article explains how to adjust network settings to ensure Figma works properly: Adjust your network settings
You might want to share it with your IT team so they can check if anything is being blocked.
Thanks,
I have the same thing happening but it is only for one project, so it is not my company blocking it.
This is similar to the issue I detailed in a separate thread in this same “Report a problem” forum. Also seems to be just for one project, but it re-occurs on any copy of the project I make as well. Any chance there is a rollback y’all need to do
Hi there,
Thanks for reporting this!
To help our team investigate further, if you're open to it, please fill out this secure form: https://figma.bot/submitreport .
In the form, kindly include the URL of the file where you're experiencing the issue and grant edit access to support-share@figma.com. (Rest assured, granting this access will not affect your billing.)
This will allow us to reproduce the issue and investigate it more effectively.
Thanks for your help!
Update:
I tried to open the same files in Chrome on my private macbook and everything seems to work so I guess it’s the companies restrictions that are blocking it. I will contact my IT department to try and fix it.
Thank you!
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