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Hi I’ve tried three different prompts within figma make but when it’s done doing it’s magic the preview area isn’t showing anything. Just a blank page. However when I open the code editor I do see code. Am I doing something wrong here or am I missing something?

Try to see if it’s blocked by DNS Filter. Was able to resolve this by contacting my admin 


Hi ​@v0ort ,
 

As ​@Shawn_Wang1 mentioned, this could be related to your company's network settings. Sometimes, corporate networks have strict security filters that may block certain features in Figma.

Here are a few things you can try:

  • Create a new Figma Make file to see if the issue still occurs.
    • If the new file works fine:  The issue may be specific to the original file.
    • If the issue persists:  It’s likely something with your network or account setup.

For more details, this Help Center article explains how to adjust network settings to ensure Figma works properly: Adjust your network settings

You might want to share it with your IT team so they can check if anything is being blocked.

Thanks,


I have the same thing happening but it is only for one project, so it is not my company blocking it.


This is similar to the issue I detailed in a separate thread in this same “Report a problem” forum. Also seems to be just for one project, but it re-occurs on any copy of the project I make as well. Any chance there is a rollback y’all need to do ​@Junko3? I am on my own home network and definitely not experiencing DNS issues AFAICT.


Hi there,

 

Thanks for reporting this!

To help our team investigate further, if you're open to it, please fill out this secure form:  https://figma.bot/submitreport .
In the form, kindly include the URL of the file where you're experiencing the issue and grant edit access to support-share@figma.com. (Rest assured, granting this access will not affect your billing.)

This will allow us to reproduce the issue and investigate it more effectively.

 

Thanks for your help!


Update:
I tried to open the same files in Chrome on my private macbook and everything seems to work so I guess it’s the companies restrictions that are blocking it. I will contact my IT department to try and fix it.

Thank you!