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I saw this topic raised in the past. Wanted to surface it again because this continues to be an issue for me now and has been throughout the years I’ve been using Figma. Comments do not get copied over when duplicating a file or when exporting a .fig file. Has anyone found a workaround for this? @Figma_Support Is an update for this issue coming our way in the future?

can someone help me？ thanks a lot!

Hi,I would like to move a Figma Make project from my current account to a new Figma account, it is possible to export and import a project ?

Hi Figma,In my main design system, currently i have these 4 collection. But after renaming a collection from 'Semantic (Device)' to 'Device-Type (S)' in the main design system file, now I can see both collection names in the working file. I requested for a help from figma support team, unfortunately the options they said not worked.

Hi There,It seems images are embedded - is that right?So each time they’re updated externally, they have to be manually re-placed one at a time anywhere they’re used - is that right?Also, does this mean you can’t easily find an image with a Figma design file, and reveal its file location for round-trip editing?Sorry if this is easy, I’ve found lots of confusing threads (some are old though) but the answers seem complex for something as basic as image updating.Any pointers in the right direction much appreciated.Cheers, Ben

How can I find or where can I see the name of the course/bootcamp linked to my Figma student plan?

I’m unable to bulk load images as file paths in Figma Buzz. I tried both csv and xlsx files and when I upload the file it reads it as a text field . I’m just wondering if we are doing something wrong? Thanks 

Steps to Reproduce: Create a new text layer. Apply the font Noto Looped Thai – SemiBold. Type English characters (A–Z). Expected Result:English characters should display properly with correct styling in SemiBold weight.Actual Result:English characters do not render correctly. 

so began with i'm a student from thailand doing a project on figma from 26th march to 26th april i have subscription to figma i paid 15 dollars for subscription which is a lot of money for my currency and today(26 april) figma take 52.25dollar from my mom credit card  automatically for things i don't want to buy i would like to ask for a refund this refund would help my family a lot ours life depend on thisplease help (Sorry if english is not good)

Hello,I’m having a problem with my payment. My subscription started on September 6 and was supposed to renew on October 6. Yesterday, I couldn’t complete the payment because the amount shown was incorrect — it displayed $60 instead of my regular $16 subscription fee.Because of that, I canceled the subscription and tried to re-subscribe, but now I don’t have the option to pay monthly for the $16 plan. I can’t figure out how to do it, and I’d also like to remove the $60 payment line from my billing section since it’s incorrect and unnecessary.Could you please help me resolve this issue?Thank you in advance! 

Hi all -- having a lot problems today getting my Figma site to publish despite it working just fine prior. I just wanted to make some changes and add a webpage and haven’t had any issues till now. I’ve tried restarting the app, using it in the web browser, removing the most recent page, confirmed no errors. What can I do? I spent a long time on this site and now I cannot manage or maintain it.Thank you! 

I want to export or copy the names of the layers to compare them with the desktop and mobile versions, but I couldn't figure out how. The layers resemble an HTML tree, which would be useful for creating the HTML structure. I tried some plugins, but they didn't work. It would be helpful if I could copy the layer names.

Hello, I am working on some projects and whenever I try the prototype it freezes and the interactions are not working. No matter if I hide/unhide layers, clear figma cache, re-install figma, restart or update pc.It has been like that all day. The only interactions I have is open overlay, while hovering, click. Yesterday it was working properly.The project is very complicated to change the interactions and test if something is causing that issue although I dont think that’s the case.Does anyone face the same issue? Other users within the same project don’t have any issue.

I’m noticing that some but not all videos in one of my prototypes flash black before playing, but only in Figma iOS app, not Figma desktop or web. Is this a known issue and any recommendations on how to fix it?

Below You will find an example of trying to use an embedded YT video. While working perfectly outside Figma, while on Figma it is required to use both YT’s button in addition to my own, which I want not.Please provide with a workaround or fix the issue <!DOCTYPE html><html lang="en"><head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>YouTube Autoplay Issue Demo</title> <style> body { font-family: Arial, sans-serif; max-width: 800px; margin: 0 auto; padding: 20px; } .video-container { margin: 20px 0; border: 2px solid #ccc; padding: 10px; } .controls { margin: 10px 0; } button { margin: 5px; padding: 10px 15px; font-size: 16px; cursor: pointer; } .status { background: #f

Has anyone figured out how to publish the components in this tool kit? As a single user on the Pro Plan, this is the modal that pops up when you try to publish the components?   

I have a design library with multiple color variable. I’ve published all colors for our local team to use in their design files and for the longest time, all color variables were available for use inside these design files. But recently (past month or so) some colors are not appearing inside the design files. As in, they do not make themselves present during a Fill, Stroke, nor Text color selection effort. I also noticed I’m unable to nudge these variable (change color, name, etc) in order to trip the library into including them for publishing. It’s as if they don’t exist—even though they do in the library. Column 1 Column 2 Name Primary-050 E6E9F5 Primary-100 C1C9E7 Primary-200 98A6D6 Primary-300 6E84C6 Primary-400 4C69BB Primary-500 244FAF Primary-600 1D47A6 Primary-700 103E9A Primary-800 00358E Primary-900 002379 Specifically, variables “Primary-050” through “Primary-300” are being ghosted (ignored) by Figma publishing. While “Primary-400” through “Pr

Hi,I was trying to use variables to change the hover color of a button, but the problem is I can select the color of the base button using the tokens, the change to field only allows for hex colors; I can’t point to the hover token.It works for a single mode, light or dark, because I can just put the hover hex color, but that’s not great when using light and dark.  

Hello everyone, what cool plugins can you recommend for creating mockups? I would appreciate the advice.  

I registered my user in educational figma, but even after confirmation my user is not as educational but on the free plan, how can I solve this? 

Hello,I’m working on a UI kit, and recently I noticed that a purple rectangle — similar to the one used for a component — appears on all my pages. It’s present everywhere, even on newly created pages, and it’s immovable and unselectable. When I hide another component on the same page, the rectangle disappears for about two seconds and then comes back.This is quite annoying, and I don’t know how to fix the issue. I’ve already checked several forums and your documentation but haven’t been able to find a solution.I hope you’ll be able to help me out! 

I am being charged for an additional full seat, however I cannot assign it to anyone without being charged an additional 20 dollars. In simple words—I have 1 extra full seat which I cannot assign to anyone. The chatbot is of no help. Very frustrating.

Hi everyone,I’ve noticed that Figma released their AI features over a year ago, and I was able to use them previously in my company’s Figma account. However, I’m not able to access these AI features on my personal account.Since the features are no longer in beta, I’m unsure why they aren’t available to me. Could this be related to account type, plan restrictions, or region availability? Has anyone else faced a similar issue, and is there any way to enable AI features on my account?Any guidance would be appreciated.Thanks in advance!

I have a design system Figma file with styles and components which are shared to another file.I created new styles and components in the Design System file and published the changes (I could see them in the list of updates).These new styles and components are not updating in my second file. I’ve read and tried all the community suggestions and nothing fixes the issue.Please help!  The whole purpose of shared [published] styles is for them to sync and auto-update in all associated douments

I just had a call with my dev where we realized he couldn’t see a style effect (shadow) I had added to an element, being in dev mode. It shows a filter. He had to go to design mode to see the style.We don’t get why, the whole point of dev mode is to communicate these things?Now we’re worried about how many times other devs with only dev mode might have missed styles, only seeing the raw values.Seems to be be connected with this, from 2024?By the way the number of “related topics” with all kinds of styles/tokens/variables not showing in dev mode is also worrying.