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Hi,I checked my student status more than two weeks ago, but the messages are still showing, and today I can no longer edit on Figma.When I try to submit a new request using my CVEC number, the platform doesn’t accept it because I’ve already submitted one.I need to resolve this issue as soon as possible because I have several school projects pending.

The animations & interactions in figma are lagging & changing (misplacement of graphic elements) while previewing the prototype. There is lag in the shadow in animation prototype.There is change in the component design after taking the instance. 

I published new plugin: https://www.figma.com/community/plugin/1572223324912824909/figma-mcp-serverInitially, it was marked as “This page is private for now. Only you can see it while your plugin is in review.”. Then, after some time text was changed to “Your resource is unpublished. Only you can see this page. To republish this resource, publish a new version using a plugin with the same id.”I didn’t get any emails from Figma. I am not sure what had happened.I submitted plugin one more time today. What could happen? What could be the problem?

Hi, i urgently need to restore the Figma account I accidently deleted. I thought i was deleting a merged account, but turns out I deleted my paid account + the merged one. I need help to restore it. 

Hey ​@Celine_ ​@ksn I have been observing that Figma Make is being buggy since today. Everything is glitching, taking alot of time to refresh or load. Even on the sites that are published, the sites are taking time to load, the interfaces glitches when I am shifting my app tabs. Sometimes it just gets stuck for a few seconds.Even in the apps where the supabase is connected, the data seems to glitch before loading and takes time to appear.

When I click dropdown menu on a file the menu options load so slowly that I am constantly clicking the wrong thing.  

Hi everyone, I'm currently learning components on UI3.The context is that I did create text property on component set (picture). However, when I tried to apply this to a specified element, I can't find the property. Can you help me with the reason, as well as solution ?Thank you in advance !  

The design is not rotated. This is happening on all my designs in my workspace.Figma is up to date, I just updated it this morning. Wed Nov 26 10:00 AM EST. I am using an Enterprise account with the Figma desktop app on a MacBook Pro (2023). The computer is also up to date and was restarted this morning. The internet connection and VPN are stable and strong.In this screenshot of my workspace, when I hover over the Auto Layout Gap value it is labeled as Horizontal gap even though it is a vertical gap in the visual design and the icon in the Gap field is a vertical gap icon.How do I fix this?This component is simply squares in a grid. Nothing else. It is not rotated. It’s just a square inside of other squares. This is happening on all frames in my workspace. And my colleague also can see it on their account from their separate computer (same model).Our design library has a set of variable values for vertical spaces and horizontal spaces.I would prefer to use the correct (vertical) variab

Is this a bug?The design is not rotated! This is happening on all my designs in my workspace.Figma is up to date, I just updated it this morning. Wed Nov 26 10:00 AM EST. I am using an Enterprise account with the Figma desktop app on a MacBook Pro (2023). The computer is also up to date and was restarted this morning. The internet connection and VPN are stable and strong.In this screenshot of my workspace, when I hover over the Auto Layout Gap value it is labeled as Horizontal gap even though it is a vertical gap in the visual design and the icon in the Gap field is a vertical gap icon.This component is simply squares in a grid. Nothing else. It is not rotated. It’s just a square inside of other squares. This is happening on all frames in my workspace. And my colleague also can see it on their account from their, separate computer (same model).Our design library has a set of variable values for vertical spaces and horizontal spaces.I would prefer to use the correct (vertical) variables

Hello,I am a teacher at a local art and design school in Barcelona, and I have been using Figma in my classes since 2016. In previous years, my students were able to verify their student status without any issues. However, this year they are unable to complete the verification process.Our students use separate institutional email accounts (G Suite) that are different from our main school domain. When they enter these email addresses, the system does not allow them to verify their student status.Could you please advise us on how to resolve this issue?Thank you very much for your help.

hello i have an account that has expired, but cannot pay invoices and its not appearedwhy?

I was charged for prorated Professionalseats (monthly) for the period Oct 25 – Nov 25, 2025.I had already canceled my subscription earlier, so this charge wasunexpected and appears to have been processed in error. I kindlyrequest a full refund for this invoice and confirmation that mysubscription remains canceled to avoid any future charges.Thank you.

Issue While working in the Figma web app, the file often crashes and displays the message: “Something went wrong — Reason: crashed.”When It Happens:Opening large filesSwitching pagesEditing components or Auto LayoutAfter Figma has been open for a long timeExpected: File loads and works normally without interruption.Actual: Figma freezes and shows the crash screen, requiring a reload.Troubleshooting Tried Reload browser tab:Clear cacheDisable extensionsUse Incognito modeTry different browsersRestart computerThe issue still occurs.Request: Please investigate the cause and advise on additional steps or diagnostics to resolve the frequent crashes.

I can’t verify my account for education plan via college fees receipt as my college don’t provide education email id , even sheer id don’t help me    [attachment redacted by forum moderator to remove PII]

I am a university student with the Educational Plan but unable to locate any kind of AI feature like ‘Edit Image’ or ‘Create Image’ using Nano Banana. While doing some research, I asked the Figma bot about this and it said that this is only available to paid users and not students. But as per the Figma article, uni students get the professional plan and this plan should support AI features, so why is this not available to me? Is this for all educational accounts or is something wrong with just mine? Chat with Figma BotFigma Article 

I’m trying to import two large Figma files one is about 460 MB and the other around 750 MB. The import process stays in the “importing” state for a while, but the files never finish importing. On the import pop-up, when I click “Open in new tab,” nothing happens (using Figma Desktop). I tried doing this in both desktop and Chrome browser.Eventually, I get an error saying: “Figma server is unavailable—wait a bit and try again.”It’s been 3 days that I’ve been facing this issue. Could you please guide me?In console it’s showing 503 service unavailable error.Sentry event id: ec406d2b75484688a8d81dea8f2b8290

Hey, i’m trying to get some response for my case. I’m trying to verificate my student status with SheerID but it seems bugged and they doesn’t give me a good response. This is the bug  This is the SheerID support response.Pls, i have to continue an important project

I am unable to share Figma make prototype to Anyone and its restricted to within the organization. While this is enabled for Figma design files , is there some restrictions on Figma make?

I’m on a Professional Plan and I’d like to give edit access to one of my clients. Unfortunately, it says that “an admin needs to update his seat”, but I’m the owner of the file, I’m the admin. I don’t want to give my client edit access to my whole team, just to this file.Can you help me understand how to give the edit access just to one file? Thanks.

Hi everyone,I’m having issues activating my Figma Education license, and I’m hoping someone from the Figma team can help.My student verification was approved by SheerID on September 25, and they confirmed that there is nothing more I need to do on their side. However, I never received any activation or confirmation email from Figma, and my account is still stuck on the Free plan.My university email (which I used for verification) is a Neptun-based address that automatically forwards to my personal inbox. I cannot access the original mailbox directly, so it’s possible that the activation email was not forwarded correctly. Unfortunately, I have not received any message — not even in spam.I have already sent multiple emails to Figma support and to the education@figma.com address, but I haven’t received any reply yet.I really need access to the Education plan for my university studies and ongoing coursework, so this is becoming quite urgent for me.Could someone from the Figma team please l

I honestly think Figma Sites would be far more valuable if it focused on becoming a true prototyping environment instead of a limited site builder.  Presenting prototypes in Figma is still messy:– The Figma UI gets in the way.– We end up sharing long, awkward prototype links.– We need separate URLs for desktop, mobile, and tablet versions.– There’s no real responsiveness — everything feels rigid.– And the final result still looks and behaves like a simulation, not a real product. Figma Sites could fix all of this if it became a staging environment for design:A simple, clean place to present work. No distractions. One single link. Real responsiveness. A space where stakeholders can actually experience the product, not just look at frames. Am I the only one who thinks this would be useful? 

What is the correct Android frame size? Earlier it was 360w, but now Figma shows 700w for medium devices. Which one should we use?

I’m struggling finding the auto layout panel.Anyone know where it is gone?

当组件嵌套在多个图层时，忽略自动布局的内容不会导致其大小与原始组件画布一同变化。 

Hi, I'm trying to publish my first plugin, but I can't set the price. I read that creators need to be accredited before pricing becomes available. Where can I apply for creator accreditation?Thanks!