i lost the file

Hey ​@sree jit‚ welcome to Figma Forum, and sorry to hear you’re having trouble accessing your file.

To help troubleshoot, could you let me know if you’re seeing any specific error messages or share more details about the steps that led up to the file going missing?

In addition, here are a few additional suggestions that might help you locate the file:

1. Check your web browser history for links to the file.
2. Look through any conversations where you may have shared the file.
3. Check with teammates who had access — they may have moved it.
4. Make sure you’re logged into the correct Figma account. You can switch accounts from the top-left of the file browser dashboard: Switch between accounts.

If these steps don’t resolve the issue, let me know and I’ll connect you with our Product Support team for a deeper look at your account and settings. Appreciate your patience as we work through this together.

I created the draft only. i didn't share with anyone. i was working on that file from 4 to5 days. last i tried to select all objects in the file. i dragged and selected. but that action wasn't happening properly. so i closed figma and tried to re open. but this file was missing. that got deleted and its not there in trash as well. mine is free version only.

Got it — thanks for checking and for sharing those details, ​@sree jit. Let’s keep looking into this together.

I can’t access or share account-specific details here, but I’ve gone ahead and opened a ticket with our Product Support team so they can take a deeper dive. Your case number is: 1683156, and they’ll follow up with you directly once they’ve had a chance to review.

Please keep an eye on the email inbox associated with your Figma account for next steps.