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I set up an educator account and added my students. We all went through the verification process and everything worked fine. This was about two weeks ago. Then last Wednesday all of a sudden my student kept receiving a banner notification telling them that they needed to be verified even though they all were verified previously and used their school emails.  Is there a way to fix this? 

⎿  Error: Error fetching file: Failed to make request to Figma API endpoint      '/files/Olw/nodes?ids=59:94&depth=1': Fetch failed with status      429: Too Many Requests

!--scriptorstartfragment-->When using Preview Mode in Figma, the artboard scales proportionally to the selected phone mockup (in my test cae iPhone X, 375 wide), enabling seamless demoing even on a wider design (in this case, 640): Sizes down to the Preview windowHowever, in Present Mode, the artboard does not scale down and appears wider than the phone mockup, creating inconsistencies in scaling and reducing the effectiveness of presentations (if the original frame size is wider than the 375, you have to scroll horizontally to see the best of the design.) Only the left part of the image is shown.To see the rest I have to unnaturally drag left.There should be an option in Present Mode that is “scale to fit width.”(Yes, we thought about just telling reviewers to invoke Preview mode, but that doesn’t really work because many reviewers don’t know Figma, so a direct link to Present Mode is the best.I have heard this might be on a roadmap to fix, but haven’t heard anything lately.!--scri

Recently I wanted to try out the Figma Material Theme Builder plugin but after a short test run decided not to use it. However it created into the colour library a bunch of default colours under the group “Schemes” that I can’t get rid of. I’ve uninstalled the plugin and manually removed from the right design panel the colours, but they still come up in the library. I haven’t used the colours anywhere.Anybody knows how to get rid of these colours?   

I installed the Sound Kit plugin but when it opens the audio options are not selectable and I cannot upload a .mp4 file. I restarted Figma, uninstalled and reinstalled the plugin, and tried both the desktop and web versions with the same results. How do I solve this issue? 

I have designed a mobile app in Figma using Make. How can I publish it on the App Store?

I’m experiencing the lagging, no feedback or response when using Rename layers [AI] feature. It’s taking longer than previous experience to perform the task. I have to wait about 15-20 seconds to see the progress, and can’t do anything in that waiting time. Let’s investigate and improve this experience.

I am trying to configure Figma MCP in MS copilot agent using custom mcp using remore url → https://mcp.figma.com/mcp.  I get below error while creating a connection to mcp. Failed to login. GetDynamicClientRegistrationResultAsync failed. Status Code: Forbidden, Response: Forbidden can someone experience such issue and fixed it? Please note that same mcp with remote url works well in vscode.

Figma Make autofixing but doesnt work - multiple iterations - AI Credit are used nonetheless

I'm experiencing an issue with the brush tool in Figma's drawing environment.I have a simple drawing tablet with a pressure sensor. When I was drawing, I noticed that the stroke was responding to pressure – the harder I pressed with my pen, the thicker the line became, which was great!However, this functionality suddenly stopped working. Now, no matter how much pressure I apply, the stroke remains uniform.Has anyone encountered this problem before, or does anyone know what might have happened or how to fix it?

Hi, I am trying to get a reply form education@figma from November, considering our school bootcamp registration process - but i am not getting any reply whatsoever.Is there another contact address maybe? TIA

We’re currently on the Professional plan and are considering upgrading to the Enterprise plan, mainly to use Extended Collections and Branching.Before making the switch, I’d love to hear from teams who are already using these features: Do Extended Collections work well for large-scale design systems, especially when managing white-label versions of the same product? Are there any limitations or best practices when using them at scale? With Branching, is it possible to sync screens from a branch directly to Zeplin for developer handoff, or does the sync only work from the main branch? Any insights or real-world experiences would be really helpful. Thanks in advance!

I am noticing more and more Figma libraries lately popping up. Think about https://www.flowbase.co/, https://figmacomponents.com/ I am currently figuring out how they do section X inside a copy to clipboard button but I am not coming to an end, after googling for hours, I can’t find anything about this.Is there someone how this exactly works?Would love to know that!

We have a mock website built in Figma Make that contains multiple interactive graphs. As of this afternoon, all the graphs stopped displaying properly and only show white/blank space. Figma Make is telling me there is an issue with Recharts but nothing it tries is fixing the issue. Was this caused by the update today? How can we bring back our graphs? 

Hi everyone,Since yesterday, I’ve been facing issues with Figma Make. I created some dashboards using the prompt (and I noticed they were created with Recharts integration) but they are no longer displaying on my screen:Besides that, the "Point and edit" button is not working. When I click it, my page automatically returns to the beginning of my flow.Anyone else having this issues?

I have received the “limit exceeded” error message. I have reached out to SheerID and they have confirmed that my eligibility was verified last month but i still cannot contribute to my team’s Edu figma project. It still asks for me to verify my status. (which is apparently already verified)

Hello,I’m experiencing an issue with my Figma account related to my former school email address. Since I’m no longer a student, the email associated with the account was changed, and I can no longer access it. Unfortunately, all of my projects are still locked to that account.I’ve tried resetting the password, but the reset email never arrives at the updated email address.Would it be possible to transfer those projects to my current Figma account?Thank you very much for your help.

I'm experiencing an issue with my Figma file covers. Despite exporting them at the correct dimensions (1920x1080), they're not fitting properly when uploaded, there's a border appearing around all of them. 

Hello, I canceled my subscription and switched to the free plan yesterday because the project is finished. However, a payment was still charged. Could you please explain why this happened and refund the amount? Thank you very much for your help. Kind regards, Tamila Mohylevska

Hi, I am able to edit and view all files that i have been granted access with in my workspace until last Thursday. But from Friday onwards, I have lost my access to view files as well as editing access on the workspace that i have been granted access with.  Attaching a screenshot for your reference.

Hey guys, we are currently trying to set up a better workflow in our web agency when it comes to templating and library management. Instead of rebuilding sections, components and styles every time, we’d like to start from a template that evolves with us over time. So no “snapshot” like we would get, when just duplicating the current state of our template before starting a fresh client project but rather a “living” library that we can add new things to while all client projects (including the ones in the past) can still make use of the assets added way after the creation of the file. So essentially a “master library”. What we want to achieve is this:A singular master library that holds all kinds of sections & components that we can continuously expand. In each client project file we would then import the master library and overwrite the standard set of variables and styles to the client’s set of colors, fonts and brand specifics (border-radius, padding, margin, etc.).Our current cha

Me and my friend wants to collaborate on a project using Figma. We both have verified edu plans, but when I invite him I get the message saying “An admin needs to update this seat so they can edit.” Naturally, I went ahead and made him into the team’s admin, which did not solve our problem at all. Any help would be greatly appreciated!

I am the sole owner of this account and team. Design file was created by me and belonged to my only team. The file disappeared from my projects gallery. Now it is only accessible via direct link and shows “Request access”, even though I am the owner. Access requests do not reach my email. How restore ownership or reattach the file to my account?

I see that this is listed as a resolved bug elsewhere in the support form, but it is still a bug for me:  Cmd+L 

Example: I added nested bullet points, but they don’t appear at designHi, I added nested bullet points in CMS rich text, but they don’t appear at design.I am not sure, should I report it as a bug, or features in beta should go just to Share your Feedback category.