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i need my Figma Landing page  https://raptorroadshow.figma.site/ will be indexed, is it possible?i already integrated with Google Search Console and Google Analytics. please help me 

My Mac runs 11.7.10 and can’t update to 12.  I have just updated to the latest version of Figma app which now tells me it won’t run on my Mac. Is there any way I can get back to my previous version or am I now going to be forced to buy a new Mac?  

I haven't used Figma Desktop in a while, and today it prompted me to update. I did, but frustratingly, it didn't provide any updates or improvements (resulting in a version incompatible with my macOS 11 system). It's really frustrating.What I'd like help with is:Since my MBP is too old to update to the required macOS 12 version, could you provide a previous version that is still compatible with macOS 11 for me to download? Could you create a compatibility version that also accommodates older devices like ours? (Thanks)

 I have a specific file open in my desktop app that wont sync!I did a little bit of digging and found out that if i open the last synched version of the file in the browser via figma.com, it will sync what ever changes i make there down to my local version just fine, but it wont sync back up.So, if i draw a rectangle in the online version, it syncs down to my local file, but if i delete that rectangle in the app, i wont sync back up!I did some further investigation by creating a new file and copying elements over from the file that wont sync, one by one, and have identified that once certain designs and elements get copied over, the sync issue starts again!Once those elements have been copied over, the file is corrupt. and the sync issue is permanent. If i delete the elements, the file continues not to sync.Any idea why this is, and how to fix it?

Ive been charged, month after i cancel my plan. So i use a plan for my account which i simply cancel after i thought that is no longer necessary. I did it in December, and today (17.01.2026) my bank account has been charged for some extra 6 euro. I did not give approve to that transaction, and i did not sign any extra docs i think. I want my refund, because your site is not clear at all with those micro transactions.

An amount of $1500 has been charged on my card, i didn't even own a Figma account. I have just signed up one to report this fraudulent activity. Why is my card being charged when i don't use your services?

Hello, I deleted my account more than a month ago, but got an unexpected renewal today. May I ask about refund? As account was deleted I had to login with Gmail. Account email was [redacted by moderator to remove personal information] Thanks you

I’m building a Figma plugin that exports many frames in bulk, and one requirement is to save all exported files directly into a user-selected local folder using only the plugin (no backend).Is this possible with the current Figma Plugin API?

When I use subtract, the resulting shape does not match the original boundaries.See attachments for the before and after. I want to subtract the red shape from the white shape. The final result subtracts additional parts of the white shape. I’m having this issue with multiple vectors.

Hi, when I am aligning multiple shapes in the frame, after selecting all of them, it seems they are stacked on each other instead of aligned as a group. Am I missing something, or it is some Figma issue? What should I do to align them as a group?  

Hey everyone I'm working with Untitled UI (which has 7,000+ components and uses Figma Variables extensively). I want to create a leaner design system file by copying over only the components I need.The problem:When I copy-paste components to a new file, the variable connections break Variables either don't come over, or only a partial set copies (e.g., 68 out of 400+) Components end up with raw hex values instead of variable referencesWhat I've tried:Copy/paste components → variables don't link "Copy variables into this file" prompt → only copies variables that specific component uses, not the full system Copying variables directly → Figma doesn't support copy/paste for variables Publishing as library → fails around 3,000-4,000 items (file has ~7,000)"Just duplicate the file" doesn't solve it:I know I could duplicate the whole file and delete what I don't need. But here's the issue:Say I duplicate Untitled UI, then delete everything except Buttons, and now I have a small file with work

Hello, I made a good faith effort to cancel all subscriptions associated with my Figma account by following Figma’s online instructions and reviewing all available settings. I was unable to find any active subscription to cancel. Believing billing had been stopped, I then deleted the account.Despite this, I was charged $57.23 CAD several days after the account deletion, during a period when I no longer had access to the service and received no benefit from it. I did not authorize this charge and am requesting a refund

Hello, our company wants to try the Code Connect with Figma files but everyone, except for the Admin of our Figma org, has a disabled “Connect to Github” button. See below:We have tried making people Administrators of teams, giving people full design seats, giving people Dev seats, Edit access of teams, etc and nothing works.Has anyone figured out how to enable the Connect to Github button for any of their users? We’d prefer not having to have the Admin setup Github integration and would like our Devs to set it up.Thanks.

Why Figma Make create his own landing page when I attached a design ans ask him to take exactly my design and just animate the page?

The current email address for this account is suspended. As such, I cannot see any response to it. I want to update the email address in order to renew my subscription. I’ve opened a ticket about this 2 days ago (1688824) and provided a different email address to contact me and have yet to see a response. Please help. 

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Hi. Can somebody help me, please? I saw other persons with similar situations as mine, but from what I read in other replies I guess I need support’s help to generate me a ticket.I have two Figma accounts: this one where I’m writing from, and another I used for a course I already finished. That account had an educational plan active (I guess it’s not active anymore because of the time that has passed since), and was made with an email address that’s now deleted. However, that account contained files I really need to access in the present time, mainly for reference and portfolio reasons.For that account, I had the Log In through Google option active, so passwords aren’t working for me. I already tried the Reset password option, but the password link messsage is getting sent to the deleted email address, so I can’t access that link either.I don’t wanna share private data here, but where can I share with support that email/account details in order to get further help?

Hello, I was previously successfully verified as a student and granted access to the Education plan. However, recently Figma asked me to verify my student status again. I contacted my educational institution, and they confirmed that my email address and student information were already sent to Figma. They believe the issue may now be on Figma’s side. Could you please check my account and let me know why I am being asked to re-verify, or help restore my Education plan access? Thank you very much for your help. Best regards, Anastasiia Riabovich

Hello Figma Support Team, I recently subscribed to Figma Professional and canceled it shortly after. I understand that the subscription will not renew, and I no longer have an active plan. However, I still see a charge of $5.90 on my card, even though the subscription is canceled. Since I am not using the service and do not have an active subscription, I kindly request a refund for this amount. Could you please look into this and help process the refund at the earliest? Thank you for your support. Best regards,Sai

Hello,I purchased a 1-year subscription for two users on Figma. Before that, I had been using a monthly subscription. However, after switching to the annual plan, I was unable to cancel the monthly one because the interface is extremely confusing. Honestly, the UX is very poor and unclear.As a result, when the monthly payment failed, my workspace was blocked — even though I already have an active annual subscription. I have paid a large amount for the yearly plan, but I still cannot use Figma.I was afraid to cancel the monthly plan because I worried that it might also cancel my annual subscription, since the billing interface does not clearly explain this. That is why I did not take any action earlier.Now my workspace is blocked, and I cannot work. Support replies are extremely slow — sometimes taking days — and this is seriously affecting my work.Please help me: Remove or cancel the monthly subscription Restore access to my workspace Make sure my annual 2-seat plan remains active

My important draft has disappeared from everywhere, I can't find it in search, recents, or in the trash. But other files are still there. Also i can’t create a support ticket to get help, but I see threads on the forum where people with the same problem are helped through support with real peoplePlease, help me to recover this file

I found many topics related to my question, but without answers and closed due to inactivity, so my hopes are really low, but give it a shot anyway. Whenever I create a Layout Grid (columns) it will be visible, and work fine toggling the visibility with L Shift + G. but for some reason, eventually the grids will just not show… the toggle is still happening (the eye icon beside the layout grid toggle open and closed) but the grid is not visible anymore, and the only way to make it work again is to delete the grid, and create the grid again… which is a bit annoying. Has anyone encounter this similar problem and had a solution? is this a bug that is beign addressed? I will appreciate any type of answer, considering that most of the similar topics where closed without a single response. Thank you! 😅

FigMake for my education plan account is not working and saying I don’t have access, how do I fix this?