Hello,
I hope you’re having a good day.😊😊
I recently sent an email to the support team regarding a refund request for an unexpected Professional plan charge. I completely understand that the team may be busy, and I truly appreciate your hard work.
I was wondering if you could kindly let me know the estimated response time for refund-related inquiries. As a student, this charge is quite significant for me, so I would be very grateful for any update or guidance.
Also, I apologize if my English is not perfect. I am not a native speaker, but I am trying my best to explain my situation clearly. Thank you so much for your understanding.
I truly appreciate your time and help.