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Question

Education Status removed: Need assistance asap

  • February 27, 2026
  • 1 reply
  • 20 views

Adam Bookbinder

I am a professor and use FIGMA. 

My education status on my account seems to have expired and reverted the account to the free version.

When I go to verify again I get this error message:

Verification Limit Exceeded.

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I have reached out to SHEER ID for help but they are not responding.

I need the professional status of my account restored asap, since I have a class in session and am using it.

1 reply

  • Figmate
  • March 2, 2026

Hi ​@Adam Bookbinder

 

I understand you’re having an issue with your education verification.

I can see you already contacted education@figma.com  and our Education team has confirmed that your education status was applied to your account.

Please check their response in your support ticket (#1768702) and reply to that ticket if you still have any questions or need further help so the team can investigate.

 

Thanks,