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Recovery of deleted figma account

  • September 13, 2025
  • 5 replies
  • 266 views
Harsha Deb

Hello Figma Community,

I need urgent assistance regarding my Figma account. Yesterday, I accidentally deleted my account, and I am now unable to access any of my files or projects. These files are extremely important for my ongoing client work, and I’m very anxious about losing them.

Details:

  • Account email: [redacted by forum admin/moderator to remove PII]

  • Approximate deletion date/time: [redacted by forum admin/moderator to remove PII]

  • Account status: [redacted by forum admin/moderator to remove PII]

  • I have already contacted Figma Support and replied to their request for details (Harshadeb’s team, I’m the owner/admin.).

Since the deletion just happened yesterday, I understand that accounts remain recoverable for up to 30 days. I’m hoping the support team can help me restore access as soon as possible.

I would greatly appreciate any advice, confirmation, or escalation from the Figma team or community members who have experienced this situation before.

Thank you for your time and support 

[redacted by forum admin/moderator to remove PII]

5 replies

Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • September 13, 2025

Hey ​@Harsha Deb — welcome to Figma Forum, and sorry to hear about the trouble with your account. I checked on this and can confirm that a team member is already reviewing your case. I’ve also flagged your Forum post with them, so they’ll follow up at the email address tied to your account with next steps. 📥

To protect your privacy, I removed some personal details from your post. Just a reminder that we can’t share account-specific information in this public space, but you’ll hear directly from the team via email as they continue looking into this.

Thanks for hanging in there while our account specialists dig deeper. 🙏🏻

Harsha Deb
  • Harsha Deb
  • Author
  • New Member
  • September 14, 2025

Hello sir first of all thank you so much for replying. Is there any hope to get back my account because I had some client work in that account. Please sir its a humble request if you can do anything for me either the recovery of my account or just give me the design files please help me I'm in serious trouble 🙏🏻

Arooj Komal
  • Arooj Komal
  • New Member
  • December 22, 2025

Was this issue resolved? ​@Harsha Deb 

Khushal Dholakia

I also face same issue 
 

We urgently request assistance recovering files from a recently deleted Figma account.

Details:

  • Deleted account email: 

  • Team name: Free Team

  • Account deletion confirmation received on: 28-02-2026 10:23 AM IST

  • Team deletion notice received on: [date]

This account contained important production design files required for ongoing business operations. The deletion appears to have resulted in loss of access to critical company assets.

We would like to know:

  1. Whether the account or associated files can still be restored from backup.

  2. Whether ownership of the files can be transferred to another organization member.

  3. Any recovery options available before permanent data purge.

This is business-critical data, and we would appreciate urgent escalation if possible.

Thank you,

Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • March 1, 2026

Hi ​@Khushal Dholakia — thanks for flagging this, and I’m really sorry you’ve encountered this issue as well.

I can’t access or share account-specific details here, but I do want to make sure this gets the right attention. I’ve opened a ticket on your behalf with our Product Support team so they can take a closer look. Your case number is: 1770482, and they’ll follow up with you directly as soon as they’ve had a chance to review.

They may need to confirm a bit of additional information to verify ownership, so please keep an eye on the email inbox tied to your Figma account for next steps.

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