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My school wasnt listed in Figma education plan, so i gave School name and website to verifyI still have no response, i need figma MCP for my important projects but due to this everything’s in delayI have mailed two times regarding this, still no response, please do something about i’m very close to deadlines of my projectI can share my college name and websites once again if you want Gayani_S
Hello Support,Why are we getting this message when clicked on the "Copy Design" button?It used to work normal till yesterday.Please assist.Thank you
Dear teams, I’ve just create account from email [redacted by forum admin/moderator to remove PII], but I did not receive any email verification. Help me to check soon,Thanks
I have reached out to the sales team about plans for my company and I have received no response, I am not sure if my previous emails have come through.
I lost access to my account at [redacted by forum admin/moderator to remove PII] and all my projects there. Is there any way to change the email address or restore my access?
Hi everyone,I am trying to publish a new version of my plugin, but I am blocked by the following error message: "We detected a change to your account details. Please contact support@figma.com to proceed."I recently updated my account security settings (password / 2FA), which seems to have triggered this automatic restriction. I have already sent an email to support, but I wanted to open a topic here as well to get a review started, as I've seen similar issues resolved by the Community Support team here.Could someone from the Figma team please help me verify my account and remove this restriction so I can continue publishing? Thank you!
My 2nd plugin is in review for a week.How long does it take a Figma plugin to get approved?
Since the slot update trying to search for variables to apply to fills, strokes, etc. is not working correctly for me.Search is giving me unrelated results or showing no results when I know we have the token. In the attached example I’m not getting any results for icon tokens even though we have them.Any help would be appreciated.
피그마사이트가 설명에는씨발유료요금제에다쓸수있다고되어있는데 보면 풀시트에서만가능하게되어있는데씨발새끼들아뭐가맞는거임?
The Figma Slides button to create a new slide-deck is disabled. A tooltip says, it is disabled on organisation level. As organisation admin, I cannot find a setting in the admin console to enable it. Can someone please point me to the correct location?
I don't know what I did, or what I clicked on, but I can't work in it anymore. How do I get back to the normal layout?
I have a rectangle, blue fill, with both a Noise effect and Background Blur effect applied. When sharing via prototype link, it displays wildly different than in the design file. Any idea what causes this and if there is a fix to display the same? Bottom is how it appears in design file, top is how it appears in Prototype share link.
SummaryWhen adding a slot to a component set that already has multiple variants, there is no way to link that slot property to matching layers in the other variants. The only way to get a unified slot across variants is to add the slot to one variant first, then duplicate to create the others. This means any existing component with multiple variants must be rebuilt from scratch to add a shared slot.Steps to reproduceCreate a component with two or more variants. In one variant, add a slot property to a layer. In another variant, select the matching layer (same name, same hierarchy). There is no option to assign it to the existing slot property. Creating a new slot property on that layer produces a duplicate — two separate properties with a conflicting variants warning.Working path (for comparison)Create a component with one variant. Add a slot property to a layer. Add a new variant (duplicate). The slot property carries over as a single unified property showing "2 items".Expected behavi
Following documentation, not able to have access to tools in Coplilot agent.Within mcp.json file I have configuration:{ "mcpServers": { "figmaLocal2": { "url": "http://127.0.0.1:3845/mcp", "type":"http" } } }Note: using “mcpServers” instead of “servers” because I am configuring it for copilot. Tried with “servers” and got same results. Also tried with remote server, same dead end.Even if I do restart VSCode, request to MCP: List Servers, Copilot and type “#get_” no signs of Figma MCP connection, no hints.I have desktop app open, and MCP server enabled on Figma side.What am I missing? Where can I search for logs?
I'm on Figma's Education plan ( my own team seat, resets Apr 1) with 2,668 AI credits left (full monthly bar shows). File is in this Education team, and AI tools like 'Remove background' worked fine until yesterday. Now every AI action errors with 'Out of AI credits' popup, despite balance visible. I've: Confirmed file/team Checked AI balance in Main menu Tried new files in same team This forces app-switching, killing workflow. Daily limit bug? Plan verification glitch? Screenshots attached. Thanks for help!
Hello Figma Support,I’m trying to upgrade to the Pro plan, but I keep receiving the error message:“Payment can’t be completed, please use another payment method.” I’ve already tried entering my billing details, but the transaction still fails. Could you please help me understand what’s causing this issue?I’m from Indonesia, and I use a Mastercard debit card. I also have made sure that my balance is very sufficient. I have already tried more than 5 times, and it still fails. I have even tried to use a Visa credit card, but it’s just useless. Please help me.
I can no longer use the AI features after switching accounts. It is very inconvenient because I was able to use them with my previous account.
My portfolio deploys fine on desktop, but mobile devices are being served a cached/different version. The URL is the same on both devices, but mobile shows outdated content even after clearing all browser cache. None of my images are showing on mobile version. just text. Please help.
Hi @Junko3 , I have paid for professional plan of figma make, yet if I want to add a custom domain to my published site, it still shows me that am using the starter plan, and as such I cannot add a custom domain. Please help me and check this.
I am a student and we have a free student plan from our school. I am trying to verify my student plan but it says that I have exceeded the verification limit or I have already activated it. Although the role on my profile is set to Education > Student but when I join on Edu Teams, it wants me to verify my status and I can’t verify it because it won’t let me. I have already contacted SheerID but they take way too long on responding. , The website also keeps saying error, please fix this and reset my verification, Please notice me. Thank you.
Hi. I have been granted access to 4 different Figma files. In my email, I click accept and it takes me to a screen that say “Hmm… looks like this file is restrictedTo access it, you’ll need to join the organization first. Do you want to ask a admin to add you to the organization?” and then says aske to be added. I have already been added. I login into my Figma account and see the invites and click accept, and get sent to the same way. I just want to view the file, but it will not let me after I have been given access. I have clicked asked to be added but none is getting an email to add me. Everyone else on my team was added the same way and none else is having this issue. I have cleared my cache, tried on a different browser, and made sure it was the right account. There is no reason I could not be able to view the file, because I was granted access and clicked accept but it still does not work. This has been happening for over a week now.
Dear Figma Team,I hope you are well.We are currently using your services and require your assistance with an urgent tax documentation request.To process payments correctly under Portuguese tax rules, we need:A signed Model 21-RFI, andA valid Tax Residence Certificate.Please note that the Model 21-RFI is already pre-filled and attached for your review and signature.Without these documents, we are required to apply a withholding tax of 28% on payments. Providing this documentation allows us to avoid this tax and process payments in full.We would greatly appreciate your support at your earliest convenience. If this request should be handled by another team, kindly forward this email or share the appropriate contact.Thank you in advance for your cooperation.Kind regards,
Hi team,I am currently evaluating your platform for a potential integration ( MCP Client with Figma MCP Remote server ). To proceed correctly, I need clarification on a few specific technical points. Could you please help me with the following?1. OAuth App Support – FOR MCP CLIENTDoes your platform support creating an OAuth application (MCP Client APP) for third-party integrations?2. Global OAuth Availability (Important Explanation Below) – FOR MCP CLIENTI would like to confirm whether your OAuth implementation supports Global OAuth.By “Global OAuth”, I mean:• The OAuth app (MCP Client ) that I create is not tied to a single customer/account.• Any user from any tenant/region who has an account on your platform can independently authorize my application.• I (as the developer) do not need to manually approve/access each user.• Users can simply click “Connect”, complete the OAuth flow, and your platform will return tokens to access their own data directly.In short, I want to confirm wheth
Hello, I am posting here because we are facing an urgent billing and seat issue, and although we already have an active support ticket, we have not received a response for more than 3 days. We are the Owner of our team(KIESRND), and this issue is now affecting our actual work. Here is the problem: Our original seat setup was 2 Dev seats and 2 Full seats At some point, one Dev seat was unexpectedly changed to a Full seat As a result, we were billed based on an unintended seat structure During the process of trying to correct this, it also appears that an additional Dev seat may have been charged on a monthly basis We contacted Figma Support and received a reply saying that removing one Full seat could allow a refund However, after that reply, we have received no further response for over 3 days, despite already having an open support ticket At this point, one seat is not usable as intended, and this is creating a serious disruption to our work. What we need is: If possible,
Hi, i’m struggling with automatic superscript number that Figma show me only in old-style figure (on double digit). How can I put the normal number superscript? I’m using Volta Modern as a font. I dont see any variable in the thypograpy panel.
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