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I’m running into an issue while trying to purchase additional tickets.I already bought one ticket for Figma Config successfully, but when I try to purchase another, I’m automatically redirected to the Success page without going through the actual checkout flow. This happens consistently, even when I try from incognito mode and a different browser.Is there a limit on the number of tickets per account, or could this be some kind of caching/session issue? Also, is there a workaround so I can complete the purchase (e.g. using a different account or resetting something on my side)?Any help would be appreciated, as I need to resolve this soon.

Hola buenas como estan!? Disculpe las molestias pero les escribo porque no me aparecen las herramientas de trabajo por decirlo asi solo puedo comentar no puedo editar ni nada  del documento y no me aparece nada como para trabajar en un lienzo nuevo me explico  que devo de hacer o como devo de hacer !? Gracias y disculpen las molestias todo esto es desde la app que no me aparece para trabajar  por eso les escribo 

HyyI am not able to use figma make live intraction, it saying- live preview loading, intraction may not be saved. check this issue why this happening to me

I've been setting up a webhook integration to monitor file changes, and I ran into some confusing behavior with the FILE_UPDATED event. I'm sharing my findings here in case it helps someone else, and to confirm if this is the intended behavior.My Setup:Plan: Professional Plan Authentication: Personal Access Token Scopes: My token has webhooks:write, file_content:read, and file_comments:read permissions. Integration Tool: I'm using n8n (a workflow automation tool) which receives the webhook events. My n8n instance has a public URL and is reachable by Figma. Webhook Event: FILE_UPDATED The Problem:When I selected the FILE_UPDATED event, I expected it to trigger when I made changes to a design file (e.g., moving an object, adding a shape, changing a color). However, no event was captured by my webhook endpoint while I was actively editing the file. What I Tested:FILE_COMMENTED works perfectly: If I switched the event type to FILE_COMMENTED and added a comment to the same file, the webhook

I have a ticket open for this but have yet to get a response. Ticket #1809843 I was recently removed from my company’s Figma account and added back. Once added back, files in my drafts over the last 7 months have disappeared. Hoping to recover the files.

How is everyone handling adding Liquid Glass and M3 to their design systems and variables?We have collections for our primitives and then semantic collections which have our 4 business lanes as modes, including light and dark for each. Currently 6 total modes. Now we need to add in Liquid Glass as well as Material 3 and those will also need light/dark mode.

Hi, how can I remove an added library in Figma Make?I want to replace it with my main design system library.

Hi Team, funny i can find where to add more seats, but I can’t find where to cancel a collab seat. Can’t help feeling it’s not an accident! Can anyone point me in the right direction?

We have been working with Code Connect (via the CLI and UI) and the MCP latelyHave been able to see our iOS and Android code examples via code connect, but the Figma MCP can’t seem to get these at all`get_code_connect_map` keeps returning an empty map no matter what

What is the essence of AI in your product if normal models are never available? I generate one photo per month and still nothing is available to me? 

Hello,I would like to request a refund for a recent subscription charge.I accidentally purchased the plan using my personal account, while it was intended for a team project.I have not used any of the paid features after the payment.Since this was an unintended purchase, I would greatly appreciate it if you could review my case and process a refund.Thank you for your understanding.Best regards

Hey there 👋My company is currently using Figma for content creation, and we were really excited to see that we could finally export videos directly from Figma Buzz.The problem is… exports seem to work randomly. Sometimes the file exports without an issue, but most of the time we end up waiting endlessly for the export to process, and nothing happens.It feels like we might not be the only ones experiencing this. Has anyone else run into the same issue? And is there a workaround or solution that the Figma team could share with us?Thanks a lot in advance 🙏

Hi Figma Team,Our Figma plugin has been in review since March 8th. Since we can’t submit a direct request to support, could you please share an update on the review status and any next steps we should expect?Thank you.

Dear Figma Support Team,I am writing to request a full refund for a recent subscription charge of $39.20 that occurred on March 25, 2026.This charge was entirely unexpected as I no longer have a need for the service and had intended to cancel the subscription prior to the renewal date. Unfortunately, I overlooked the cancellation process, and the subscription was automatically renewed.Since the charge, I have not used any of the paid features. I would greatly appreciate it if you could review my account and process a refund for this transaction.Thank you for your time and for providing such a great tool. I look forward to your positive response.

My organization wanted to rely on Figjam to post notifications to a Slack channel for transparency to the team (particularly for those who dont have time to peruse FigJam but need to be informed).Unfortunately, it seems we only see notifications maybe 1 out of 10 comments from FigJam. I have confirmed we have the channels all set up and properly subscribed to the correct files. I have even conducted a successful test, so it seemed promising, but after attempting to utilize it for a couple weeks now, I’m finding the comments rarely post to the channels even though I’ve set it up to post in real time.I am at least getting the comments I am @’ed on directly in the Figma app messages in Slack, but the channels are incredibly unreliable. Is this a known issue or is there something I’m misunderstanding on how this channel integration should function?  

Hi. I can't change my payment details. The following message appears: There was an issue with loading our payment form. Please refresh and try again.  

Hello, please help.I was charged earlier for a monthly subscription renewal to Figma and wanted a full refund since it was accidental and I am not really planning on renewing. They charged me already and I wanted to cancel the transaction as soon as possible. 

When I go to Plugins → Manage plugins → Publish new version, I immediately get this error:“Figma detected a change to your account details, which is blocking you from continuing with publishing your plugin.”I have not changed my email, password, or any account settings recently.I am on the Starter plan and cannot publish my plugin update.My account email: [redacted PII - DJV 3/13/26]Plugin name: Demo StationPlease help me remove this restriction so I can publish a new version.Thank you!

Hi, when copying a Screen from Make to Design the Layer Names are let’s say “improvable”. We are actually using our Design System Webcomponents via npm registry within Make. So e.g. a Button is then using our <tsButton>, which is great. But when i copy the screen into a Figma Design File I get Names like “Container”, “Slot”, … which are well just not quite what I am striving for.Any way to make Make use better names - or at best - the correct Component names? BRJulius

I’m trying to map a Figma Site to the subdomain cook.tastemade.com. The DNS records are properly configured, but I get the below Error 1000 when trying to access the site. The custom domain status says “Awaiting certificates” in Figma even though it has been several days. 

I’m using Figma Make and repeatedly getting a red banner: “Something went wrong” with a Request ID. When this happens, Make fails to apply changes / preview breaks. In DevTools console I’m seeing repeated WebSocket connection failures (multiplayer + makeproxy) and an HTTP 500 error on a resource ID. This prevents me from continuing work in Make. What I’ve tried already: Hard refresh / reload Try again button Tried different browser (Chrome) / Incognito Disabled VPN/adblock/private relay Switched network (hotspot) Duplicated file What can I do?

Deleting an element inside a slot cannot be undone through Undo function.

I noticed that after the last update some of my nested components are broken in sizing/scaling. I would reload my library after publishing and half the instance across various screens would take off. Specifically the components are getting bigger somehow. For instance this image component, nested in a product card, should be as is in the version on the bottom, after reloading the component from the ds library the image is bigger. Or the stamp in the footer is correctly inserted in the beige space in DS itself but as an instance it seems to enlarge quite a bit. This happens with images, icons, other assets like stamps etc. It seems that it needs me to manually redo everything now (copy-pasting from DS library, editing etc) and i do not have that type of time/budget for this big of a project.  

Hi, How do I paste the blue frame in between About and How? The entire frame A is using auto-layout. Using ctrl+C and ctrl+V. Is it possible? I know I can use mouse click and drag in then it will sit perfectly in between. But what if I wanted to use keyboard keys?If i click on About and paste, blue frame will be nested inside About frame which is what I don’t want.Another way is to select any frame, hit Shift+Enter to go to parent frame A, However this will make the blue frame pasted at the end of frame A, imagine i have 10 rows, I’ll need to press arrow key up until it’s positioned on the 3rd row. Thanks!  

Figma Make has not been working for me for the past two days. When I enter a prompt, it creates the app but does not display the preview. Additionally, it is unable to open any existing designs previously created in Make.Error : Could not load make Refresh preview