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Will there be a way to edit the order on CMS sites?
Up until yesterday, Figma Make was working beautifully — fast responses, smooth updates, and changes showing up almost instantly. It felt reliable and made our workflow so much easier.But starting today, something’s changed. Now, whenever we give it a prompt, it just sits there “thinking” forever with the little loading animation. There’s no error message, no progress indicator — just a spinning icon and silence.Even stranger — after waiting a while, it sometimes lets us type in a new prompt again, giving the impression that it’s back to normal. But then, out of nowhere, it stops responding mid-task and goes back into that endless thinking state. This cycle keeps repeating, and the actual updates never seem to appear. Anyone facing this issue?
Hi Figma team & community,Unfortunately, since last week I’m facing an issue with my Figma plugins. When I open a new design file > Actions in the bottom bar > Plugins > click on any plugin nothing is happening. There is no error message and the DevConsole also shows nothing. It is the same behavior for Desktop app and browser. I tried everything I can think of: restart, loggout and Figma reset, reinstalled desktop app, deleted browser cache, deleted %AppData%\Figma.I need my plugins urgently for a customer presentation this Friday, so any help or guidance is highly appreciated. Thanks for your support.Best,Dominik
Hello,I am writing to you because in my account (redacted by the moderato due to PII) it comes out that I am on education account and it comes out that I verify my status being already on education account.If I don’t do it I can’t edit a group of figma but my account is already education and I don’t know what to do.Thank you
I've created a Figma plugin that works well for my own use, but I'm concerned about sharing it with my team because the code is readable to anyone who accesses it. Is there an option to encrypt the plugin or export it in a binary format to protect the source code? I want to prevent others from being able to view or modify the code while still allowing them to use the plugin. Any guidance would be appreciated.
Hi Figma team,I'm trying to get my Student account back from Figma. I am a student, and I reached out to SheerID, and this is what they said: Looking at our records, I found that the verification request submitted from your email, did not go through successfully due to the 'person limit applied' error. This error occurs when you've submitted another request after being verified or when you've reached the maximum number of approvals set by Figma per customer, that is 1 in 355 days only regardless of the email address used. Upon checking, I see that your request has been verified already on 09/24/2025. Given that you were already approved, I can assure you that there are no issues with your verified request. Since you've been advised to go through the verification process, and to check the status of your account please understand SheerID scope of support is only for verification and it's limited to reviewing the legitimacy of the documents sent to us, uploading them, and approving veri
I’m trying to use my published library in a Figma Make project, but the Export to Figma Make dialog does not appear.Is this feature not available to me?
I have created a figma MAKE file which requires some changes that can be done very easily manually. I am not able to find a way to edit the UI generated by figma MAKE file
Hi everyone, how can I use variables to drag a slider and have the input value change with the slider position? Thanks!
We have an old Figma design system built on variants from about four years ago.Since Figma moved toward variables, it doesn’t really work properly anymore.We’re looking for plugins or tools (paid is totally fine) that can help us migrate to variables without rebuilding everything from scratch.
The “Tickets” CTA should be sticky on the bottom instead of in the middle of the screen (right above the cookie banner). When closing the cookie banner, the sticky elements stays sticky in the middle of the screen. This issue doesn’t happen when there’s no sticky banner on this screen (either because the cookie banner was closed on a previous screen or because the users is logged in).This issue didn’t use to happen.
The app I have made works fine inside of Figma but when I accessed the published link it is quite broken. I have prompted to fix it but the agent does not seem to be able to access the problem.https://visa-insert-26194112.figma.site
I deleted a Draft file less than 30 days ago (13 days ago) The file is visible in Trash but is completely unresponsive:– Clicking does nothing– No context menu appears– “Copy link” is not possibleThis happens both in the desktop app and in the browser. Could you please restore this Draft file on your end?
Hi everyone,I urgently need help because my website built with Figma Make has become completely unusable. It previously worked normally with: a public site a multi-user login system a private staff-only dashboard (internal mission/task management) an admin account to manage everything Now everything is broken: I cannot log in anymore (including my admin account) the staff dashboard is inaccessible key features that used to work are down, so this is blocking our work completely The console repeatedly shows (Project ID masked):❌ Failed to load config TypeError: Failed to fetch ❌ Error fetching profile: TypeError: Failed to fetch ❌ Error fetching stats: TypeError: Failed to fetch ❌ [Supabase] Http: connection closed before message completed at async Object.respondWith (ext:runtime/01_http.js:338:15) ... I’ve attempted to fix this many times (20+ attempts) using Figma Make’s AI “fix” suggestions, but the errors remain the same and the site does not recover. I don’t have coding kn
Hi, I recently lost access to the email associated with my Figma account and don’t have a secondary address set up for recovery. I’m requesting assistance to regain access to my account so I can continue working on my project.
Hi everyone, I’m working on a project in Figma Make and really enjoying the workflow, but I’m stuck on one important point: how do you share a prototype created in Figma Make?I can’t find any option to generate a shareable link or access a Prototype mode, and I’m not sure whether this is a limitation of Figma Make or if there’s a specific step required to export or transfer the work into Figma Design.Could someone clarify whether it’s possible to share a prototype built in Make, and if so, what the correct process is?Thanks in advance for your help.
I have had a payment out and didn’t realise I had an account or payment setup. Could I get a refund please
I was trying to upgrade my account to professional seat without knowing it is only upgrade to group instead of an account, I have not use anything on the upgrade group and I am looking for refund so I can shift the pro plan to the group I am working on
I am logged in with [redacted by forum admin/moderator to remove PII]. I can see the file 'Ku-Kai ramen' in my browser history (URL: https://www.figma.com/design/EZLkH5z8UX3n5MhEHguTVl/Ku-Kai-ramen), but I get a 404 error when clicking it. It is not in my personal Trash or Drafts. Can you please help me locate where the file has been moved to or restore my access?
IF I CLOSE AND OPEN AGAIN NOTHING IS SAVED
Hello Figma Support,This requires manual removal from Figma’s email suppression list.I cannot log in because login and password reset emails are not delivered.My email address previously returned hard-bounce errors due to a mail server issue.The server is now fully operational, but my email is still blocked.The chatbot confirmed this is likely due to my address being on Figma’s email suppression list,which requires manual removal.Please escalate this to a Support Specialist for manual review and removal.Email: [redacted by forum moderator to remove PII]Domain: [redacted by forum moderator to remove PII] I am unable to access paid support because login emails are blocked,so I am requesting manual assistance via the forum.Thank you.
In Figma Site, I’m working on a carousel that previews various animations and I want them to be linked through LottieFiles, as the page is getting super heavy due to numerous assets. I create the carousel frames with the lottiefiles embed in it and as soon as I make these frames a component, the LottieFiles element is thrown out of the component. Is there a way for the LottieFiles to be embedded in components?
Hi, I’m a Figma subscriber and have been using it to build decks in Figma Slides. I’m loving the experience, with a key caveat. I can’t get anything to show up in my Assets folder. Only the AI tools are available. Even default actions like ‘Build a table’ that Figma docs say should be available are not. Let alone basic icons and such to pull in. When I click ‘Assets’ there’s nothing.Can someone help? I have a presentation due in the coming days and need to figure this out. It says I need to ‘add’ a library but shouldn’t there be default actions and icons in here??How do i add a table??
Hi!I have to organize a workshop and I have to invite, more or less, 30 people to a Figjam file.My plan is the free one and I can’t find any online informations about this: how many people can edit on a Figjam file I created with the free plan?
Hello, I recently transitioned from an Android device (POCO F5) to an iOS device (iPhone 17 Pro Max). Unfortunately, I encountered an issue with the Microsoft Authenticator app, which does not support backup transfers between Android and iOS. As a result, I lost my 2FA setup. The backups are stored in different locations—Microsoft account for Android and iCloud for iOS. I had traded in my old phone, assuming that the recovery process would be straightforward since the backups were cloud-based. Could you please disable the 2FA on my business account?Tickets: 1648300 and 1688394
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