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Stephen S
Stephen S
New Member
April 20, 2026
Question

Requesting an invoice

  • April 20, 2026
  • 3 replies
  • 49 views

Hi,

 

I’ve been reaching out as I’m trying to upgrade our account from professional to Organization but need the annual fee submitted to us as an invoice instead of an online credit card payment.

 

I haven’t had any luck hearing back from anyone from the Figma support team in months nor recently in this most recent support request.  If someone could please email me back.

 

Thanks!

This topic has been closed for replies.

3 replies

Celine_
Figmate
Celine_
Community Support
April 21, 2026

Hey ​@Stephen S , Celine from the Figma Community Support team here, thanks for reaching out! I can see your support ticket and have added a follow-up note. For reference, your case number is 1853547.

Someone from the team will be in touch with you directly soon to guide you through the next steps. Thanks for your patience! 🙏

Stephen S
Stephen SAuthor
New Member
April 21, 2026

Thanks Celine,

 

I’ve now been able to get a response from support. Now just waiting for outreach from Sales.

    Celine_
    Figmate
    Celine_
    Community Support
    April 21, 2026

    Thanks for letting me know! As your request has been addressed, I’ve gone ahead and closed the topic here.

    If you have any further questions, please continue directly the conversation with the support / sales teams as they are the best equipped to assist your further. Thank you for your understanding!

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