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Question

problem with code at check out for config

  • April 20, 2026
  • 1 reply
  • 4 views

Aldo

Hi everyone, I’m running into an issue and could use some help.

I have a config code, but when I try to check out, I get a message saying the code has reached its usage limit—even though it hasn’t been used yet.

Has anyone experienced this before or knows what might be causing it? Any advice would be appreciated. Thanks!

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • April 21, 2026

Hey Aldo, Celine from the Figma Community Support team here, thanks for reaching out! I was able to find your ticket and have flagged it to the Event team, someone will be in touch with you directly soon.

In the meantime, please continue the conversation via your support ticket as the team is best equipped to look into this for you. I'll go ahead and close the thread here! Thanks for your patience 🙏