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I submitted a public OAuth app for review over two weeks ago and haven't heard anything back yet. Just to clarify, this is not a plugin, it's a standalone app using Figma OAuth with the REST API.The wait is starting to affect our deployment timeline. The submission page mentions 5-10 business days, so I'm wondering if I'm missing something on my end or if wait times are just longer than usual right now.Thanks!

Hello, I recently upgraded my new account to the Professional Plan. I am trying to transfer the ownership of an existing project from my previous account to this new upgraded account to utilize the unlimited pages feature.However, I am encountering a message stating that I need to "request the administrator" to proceed. Since I am the one who upgraded the account, I would like to resolve this permission issue so I can manage the project as an Owner. Could you please guide me on how to successfully transfer the ownership and enable the Professional Plan features for this project?

Hi, I submitted my Figma plugin for review about a week ago and it's still showing as "Under Review." I've seen similar posts about delays recently — is this expected given the current volume? Is there anything I should check or do while waiting? Thanks!

Hello. I was recently running into a problem today when I was trying to paste an image into my frame a while ago:Files failed to import…File format not recognized or failed to convert [filename].pngWhenever I paste an image into a frame, Figma tells me that the image format is allegedly not recognized or failed to convert.A popup message in red also appears as well:Image file [filename].png import failed This doesn’t just happen on one of my files, but to all of my files on my drafts as well, but this only happens when I copy an image from another page or frame using Ctrl+Shift+C (because I use a Windows device). However, pasting images from the Internet and other sources outside of Figma Design worked fine for me. How do I fix or prevent this error from happening again? Any help would be appreciated. Thanks.

I have many components in my design system and I don’t want to have to manually create template files for all of them. Is there a way for code connect to scan my design system and create skeleton files or rough drafts? 

I have a design system that I published as a library. I’m consuming this library in another file for a slide show. Up until now, I never got an error when trying to access variants in the slide show file. But as of today, I am getting this message for a seemingly random assortment of instances: “The properties and values of this variant are conflicting. Change the applied values on this variant to resolve this.” I don’t get this error when interacting with variants inside the authoring file.  I looked up this error message on the Figma forum, and it says it appears when Figma detects that two variants are identical, regardless of whatever they’re named. But in my case, the variants are absolutely not identical. They have many differences in names and values and they have never produced this error either on the authoring or the consuming side until now.  I saw that Figma dropped the “Slot” property recently (love it). I’m wondering if this update could have led to this error?

 I’m reaching out because I’m having an issue with my Config registration. I had previously registered for the online version, as I wasn’t sure if I would be able to attend in person at the time.Now that my plans have changed and I will be attending in person, I tried to update my registration. However, when I go to the page to select the attendance modality, it automatically redirects me to the success page, and I’m unable to make any changes.Could you please help me update my registration from online to in-person, or advise me on how to resolve this issue? 

Our design team is experiencing two major issues with a specific shared Figma library:Inconsistent Access: Some team members can only restore access by manually re-adding the library from the "This file" section, while others cannot see it there at all.   Library Linking in Figma Make: We can no longer link Figma libraries within Figma Make. Has this feature been removed or changed?We have already tried restarting the Figma app, restarting our computers, and accessing Figma via a browser, but the issue persists. Could you please clarify why this is happening and how we can resolve it?Let me know if you have any questionsThanks! -E

I accidentally purchased a full seat on an educational team. This is a team for my school that should remain educational. However, it is now a pro account and I am the only person with a seat. I need to switch back to an educational account ASAP as there are hundreds of profiles that are now view only. How do I do this?

Hi everyone,I’m facing an issue with my Figma Professional plan and it’s currently blocking my work.I had purchased a Professional plan for a team named “Product Design-1 2025”. It was working fine earlier, and I was able to access the team and all related files. Recently, I renewed the subscription as well.However, now I’m unable to see that team in my workspace at all. I can only see my default free team, and all the files/projects that were inside the paid team are also not visible anymore.I’m logged in with the same email on which I received the payment receipt, so I’m not sure why this is happening. I’ve already raised a support request through Figma, but haven’t received a response yet.This is quite urgent for me as I’m unable to access my work and also can’t use the paid features.Has anyone faced something similar or knows what might be causing this? Any help or guidance would be really appreciated.Thanks!

I have submitted several support tickets to get a refund for Config 26. Nothing but crickets. This shouldn’t be that hard to do.  Latest support ticket: 1821932

Hi Team,We are facing a critical issue. A very important Figma file is completely missing from our workspace, personal drafts, and the trash folder. Global search is also not finding it.When we try to open the old prototype link, it gives a 'Prototype not found' error. Since I am on a Starter plan, I cannot create an email ticket, so I am requesting help here.File Details: File ID (from URL): 8PWGNMF3jj86lRGpx4WC7m Creator/Owner Email: [redacted by forum admin/moderator to remove PII] My Email: [redacted by forum admin/moderator to remove PII] Could a support agent please check the backend status of this file? Was it permanently deleted, or is it linked to a different account? We urgently need to recover it. Thank you!

I have consumed my AI credits by executing the AI modification command, yet the generated version cannot be displayed or operated normally. Could you please explain why the consumed credits are non-refundable in this case?

Hi Figma team,We submitted our plugin for review 30+ days ago and haven't received any updates since. We wanted to check in to see if there's anything on our end that needs attention, or if there's currently a longer review backlog.Plugin name: UI Skeleton GeneratorSubmitted: 18th March 2026We've reviewed the submission guidelines and believe our plugin meets all requirements, but we're happy to address any feedback if something needs to be revised. Any visibility into the current status would be really helpful for our release planning.Thanks for your time!

Hello,I would like to learn how to make email templates and use mailchimp to transfer my design. 

Hi everyone,I’m currently building a design system in Figma that is intended to work well with Code Connect, and I have a question regarding icon architecture.When I use a single icon set with variants, I can map everything under one Code Connect connection — which is great.However, selecting icons inside components becomes very difficult and impractical (huge dropdown).I’m considering switching to separate icon components (e.g. icon/add, icon/close) and using them via instance swap.👉 My questions:• Can multiple icon components be grouped under a single Code Connect mapping?• Or would each icon require its own mapping?• Is there a better way to handle icon selection via instance swap without breaking Code Connect?Thanks!

When I select a frame and then click on the presentation button, it opens two different tabs: one with the cover and the other one empty. Also it’s not possible to select flows.

Dear Figma Support Team,I hope you are doing well.I am writing to request your assistance regarding an issue with my account. I recently noticed that my team has been locked due to an unpaid invoice. However, this invoice was created by mistake.I already have an active annual subscription, under which I received 3,000 AI credits. Unfortunately, I accidentally selected the 15,000 AI credits option, which generated a new invoice unintentionally.I kindly request you to please cancel this incorrect invoice for the 15,000 AI credits so that my account can be unlocked. At the moment, I am unable to continue my work as all features are locked.Your prompt assistance in resolving this matter would be greatly appreciated.Thank you for your support.Best regards,Syed Shabeh Abbas[email redacted by forum moderator to remove PII]

Hello Figma Support Team,I recently purchased 1 full seat on the Professional monthly subscription plan, and the amount charged was approximately $20 + $3 tax.However, I have now received a renewal notification showing an estimated renewal amount of $58.71, which is significantly higher than what I expected for a single full seat.Could you please help clarify: Why the renewal amount is showing as $58.71 Whether any additional seats or charges have been added to the plan What the expected renewal amount should be for 1 full seat  

Hi folks! I used some components from other files in my project, and even though I removed them, I still see some Variables available in the “Page → Modes”. They are not available anywhere else. It doesn’t affect the project; when I select one, change the page, and then return to it, that mode is selected. I checked my file, and nothing leads to the other file anymore – no styles, variables, components, etc. It seems like a bug, and I see some variables pulled from another file, but can I remove it somehow?

I find it really annoying when I have to click collapsible libraries name everytime I want to changes the text style. I only have one library in my file, why it has to be hidden in the collapsible menu.Is there anyway that I can set it to be open by default?

I am working on a project built with Next.js and TypeScript and I currently only have the implemented UI (react components, CSS/Tailwind). I need to convert this existing UI into a Figma design file automatically (or semi-automatically), including layout, styles, and components if possible.I understand that Figma is usually used before development, but in this case, the design was not created beforehand.I've looked into some tools (like HTML-to-Figma plugins), but they either don't support React well or lose styling/layout accuracy.Is there any reliable tool, plugin, or workflow that supports converting Next.js (TypeScript) code into Figma designs?Even partial solutions (like exporting layout or styles) would be helpful.

Hi everyone,I wanted to check if anyone has experienced a similar situation with plugin review timelines.I submitted my plugin (IconNova) on March 27, and it has now been in review for over 3 weeks.Details:- No backend- No network access- All processing is local inside Figma- Data security disclosure completed (shows “follows Figma’s security best practices”)- No warnings or issues shown (status is only “In review”)I did publish a couple of minor updates (rename + description changes), with the last update on April 5, but nothing affecting functionality.From what I understand:- Typical review time is 5–10 business days- Even with re-review, this timeline seems longer than expectedSo I’m trying to understand:- Is this kind of delay normal recently?- Could this be related to queue backlog?- Or is there something else I might be missing?Would really appreciate any insights from others who went through the same process.Thanks!

i cannot edit my own file and when i get the email to approve the edit it doesn't work even though the email is coming through on my own account please can i get some assistance Also no matter what account i use to view my project it won’t do anything besides view it. 

Hi, After I submitted my plugin, I have not receive any email confirmation that the plugin has been received.Also there is no way for me to know the status of the review of my plugin.So I was wondering if someone could help me figure out how to track the progress of the plugin review process. My plugin is here: https://www.figma.com/community/plugin/1617090343749381048/zoompicker Thanks