Ask the Community

As seen in the picture Figma variables userd as 3 collections by the name tokens, alias then semantic. Semantic variables have been assigned to element in design. With the time being, and while using many designers, there are unused variables in each collection. Is there a way to check them out, so we can safely remove from the collection/s.

Hello, My uni id got deactivated a few weeks back, I am now unable to access my Figma account that was connected to it - that’s about 3 years of design work. I have sent an email to the Figma support, would really appreciate if anyone can help me here:))

There is a blue box that sometimes appears around some of the tools on the design panel. For example, the box that I’ve drawn in the screenshot below. And upon clicking enter, it changes the toggle. I wonder if anyone knows how to trigger this as a keyboard shortcut? I stumble on this a few times but do not know how to recreate it. I figure it’ll save me a lot of time instead of having to access the design panel via my cursor. Thanks!

Hi everyone, I’m having an issue with compatibility between Auto Layout and Smart Animate. I have two components, accordion lists, with several variants that collapse and expand through Smart Animate. Whenever I apply Auto Layout to the frame with the components, they lose the Smart Animate effect, the page twitches and then the accordion list expands with Instant effect. This is a video of the issue: 13.04.2022_09.55.55_REC.mp4 - Google Drive Thanks in advance!

Hello folks ! I’m in charge of a very large multi-brand design system and it’s so complexe, because each one need specific customization ! I’m scared it begin to be a mess soon, for now we have 4 brands in the design system. Does any one have faced that ?

I am having issue with fonts. The first one, on some files and sometimes I can not add text or edit the existing text. When I try with shortcut or from the menu, it doesn’t work. I have uninstall some of the plugins as it might cause the issue, but still not working on some of my files (on same account) The second thing is, the file that I have build the design system on, I can not see the fonts. Fonts seem missing. Please see the attachment

I’m on the Starter plan and I usually just browse through all my files that are not under any team under Recent. Now, they’re all gone. All I did was just delete a team, and then, they’re all gone. Has this happened to anyone of you? What do I do?

Please search for existing topics before posting! Press 🔍 at the upper right to search. Frames in absolute position moving randomly when the file reloads or refreshes. Have to manually re-position them.

I’m trying to use importVariableByKeyAsync method: importVariableByKeyAsync | Plugin API. It’s described as method for getting variable from published library. But I’m getting only local variable

Hello, I cannot play with boolean properties anymore. Maybe something has recently been updated and I’m not familiar with the new UI or maybe something is buggy on my end, whichever way, could you please have a look at the attached test file and help me figure out what is happening ? Upon creating a component with two variants, I add a boolean property, which immediately indicates on the component property panel that it is “not used within component”. I then head to each variant, one after another, in an attempt to specify whether the new property should be True or False, however it does not appear in their property panel. Alternatively, I have looked for the “Apply variable” button in the variants Appearance panel, but the button doesn’t show. This is creating major delays in a prototype I am preparing for a client, so any help will be appreciated. Bets regards, Baptiste

I’ve been a loyal user of Figma for quite some time now, and while I love the platform, I find myself increasingly frustrated with its billing practices—particularly when it comes to FigJam. Cancelling FigJam should be straightforward, yet it feels unnecessarily complicated and time-consuming. For a multi-million company like Figma, this lack of transparency and ease is disappointing, if not entirely dishonest. Why should users have to jump through hoops to cancel a subscription they no longer need? It feels like an intentional attempt to retain revenue by making the process frustrating enough for users to give up. Figma has built its reputation on user experience and innovation, but practices like this undermine that trust. Surely, a company of this calibre can do better—providing an honest, user-friendly way for people to manage their subscriptions. If anyone else has faced this issue, how did you handle it? And Figma, if you’re listening, it’s time to fix this. Users deserve better.

We have two main libraries, a “Component” library and a “Data” library made up of text variables that we reference in the Component library. The Component library is constantly running out of memory and says that Imported Components are using 30% or memory. I checked through the whole file and not a single external component is being used. Do internal instances of local components count as “Imported Components”? If not, how could a few text variables use that much memory?

I used to have both Figma and Figma beta on my desktop, a few days ago it told me to update on next launch message like always and when I did, it didn’t run correctly anymore. I deleted the app and reinstalled it from Figma main source, but now it’s not coming up at all. No error, no reaction. Anyone else having this issue?

I was previously subscribed to the Education Plan. However, when I attempted to renew my subscription, the process failed. Following this, I noticed that my files were affected. While I managed to fix the permissions, I discovered that some files are missing and cannot be found in either the drafts section or the trash.

I often use Miro to create a Mood Board for a project. I would love to do it in Figma but I can’t do it because of the current image limitations. The screenshots get very blurry when I paste into FigJam. The same happens in Figma.

I’ve installed Figma desktop on my Macbook M1 but everytime I put the computer to sleep it keeps waking up. I have narrowed this down to the Figma desktop client that must be syncing which wakes up the laptop. I have shut down all apps and this is the culprit. Does anyone else have this issue? Any solution beside quitting the app at the end of the day?

Hello Figma Community, As designers, we often encounter scenarios where low-resolution assets or outdated visuals need enhancement to fit into modern design projects. AI tools like Remini have emerged as a solution for transforming such assets into high-quality visuals. While Remini is primarily a mobile app, it can also be used on PCs, offering designers the flexibility to work on larger screens and integrate it into their workflows. If you’re interested in exploring this tool, here’s a detailed guide on how to use it on your PC: Remini for PC - Download Latest for Windows 2024. How do you currently handle image enhancement or restoration for your design projects? Have you tried integrating AI tools into your workflow alongside Figma? Let’s discuss the potential of combining such tools with design platforms for better results! Looking forward to your insights!

Hi everyone, I’m facing an issue with a Figma component: I updated the logo in the component library [the app bar], but this caused the title in all instances to reset to the default value (“Title”). The title and logo are separate layers, and I didn’t make any changes to the title in the library. There are more than 2,000 instances, so fixing them manually isn’t an option. Why is the title resetting when I only updated the logo? Thanks in advance.

Since I upgraded to the new updated app this morning, the desktop app on windows 10 cannot change size or drag the app on the screen, it is set on a fix size and no way to drag the app on the screen

Hi everyone, I’ve been working on a project that involves integrating multimedia elements, like videos, into Figma prototypes. While the design side of things is straightforward, I’m having trouble managing larger video files and keeping the prototypes responsive and smooth. Are there any best practices for handling videos in Figma? For example, is it better to compress the videos beforehand, or are there specific tools or workflows that work well for multimedia-heavy projects? I’d really appreciate any tips or advice based on your experience!

Hi! I created a few components and their child to use in prototyping. Although I do see the frame is part of my component, when i try to prototype Figma returns a message that “A prototype needs at least one frame”. What am I doing wrong? https://www.figma.com/design/m5mUQ40EIXGKiQCfObSAVi/New-Trial-Design?node-id=78-44&t=Au9Sj5x2Pii4Howr-1

I found if I use a scale factor like 1.4x, 1.5x, the output image, will have one line of white pixel in on the right or bottom. When I switch to 2x, it works fine again.

Hi all, I’m wanting to create a gradient from colors that are in my local library. As shown in the following image, if I have something selected I can select “Fill” and chose a color option from my local library. This is done by pressing the color preview (the color sample next to the RGB input field). However when I apply a linear gradient and select a stop, then press the color sample for the stop (as shown in the next picture), I cannot choose a color from my local library. Why not? Thanks!

I have a rectangle with an outside stroke and an inner shadow. Given the stroke is set to Outside, I’d expect the inner shadow to appear inside. But the inner stroke seems to start where the outer stroke starts. When toggling off the outer stroke, the inner shadow appears as I’d expect it to. What am I misunderstanding about this – or is this a bug?

My educational account has expired, and my files are now in view-only mode. Is it safe to leave them there for storage? I plan to use my free account for editing and designing, but copying everything over would be too much. Is there any risk of losing access to view or copy my files in the future?