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Need to locate and recover files

  • October 30, 2024
  • 1 reply
  • 19 views

Designers_Duck.Design

Please restore these files

They were available just yesterday.

can we do it as soon as possible?

Figma – 21 Oct 24

Best answer by Celine_

Hey @Designers_Duck.Design , thanks for reaching out to us, and sorry to hear this is happening.

As you have already submitted a support ticket, I have escalated internally for investigation. Your ticket number is: #1163664. Thanks for your patience in the meantime 🙏

Update: The support team is waiting for your response. Please check your inbox, thank you!

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • Answer
  • October 30, 2024

Hey @Designers_Duck.Design , thanks for reaching out to us, and sorry to hear this is happening.

As you have already submitted a support ticket, I have escalated internally for investigation. Your ticket number is: #1163664. Thanks for your patience in the meantime 🙏

Update: The support team is waiting for your response. Please check your inbox, thank you!