Recently active topics

Hello team, Yesterday i applied for figma for education and got verified using sheer ID. I then signed up to figma. But, account is still showing as free. when i click on free button, its giving me option to upgrade but not showing education option. but already my student account was verified and approved via sheer id, but not reflecting in the figma account. i tried logging out and logging in, creating new team and everything possible. but nothing helped. Can you help me with this pelase? Regards,

Good afternoon, everyone! Like many users from Uzbekistan, I have noticed that it is not possible to work normally in Figma; projects cannot be opened either from the browser or from the application. Connection error: -106

Hi, I’m not able to view the MCP server integration option in the Figma Desktop app in Preferences on Mac ow Windows, I am a paid professional (full Seat), pls see screenshot, I have the latest version of the desktop app also, please advise what I may be missing?  

I am currently a student and cannot verify myself to get access to the student plan. I have already spoken to the course provider and they say its because my account was created a while ago, which does not make any sense to me. I have also changed my Role to Education through settings. Can someone help?

Hi,  Sorry if this has been answered elsewhere - couldnt find it.  I’ve made a Figma Site in my Professional account. I now need to transfer this Figma Site over to their Professional account so they can edit, add cms entries, publish etc from their account.  This is relatively straightforward in webflow - but i’m struggling to see how to do it in Figma. Surely its possible?? note: I appreciate I can download the fig file and send, but it wont include the CMS collections. Surely theres a way of transfering the Figma Site and its CMS collections to a different user account? 

Hello,I have been trying to verify my student status (for the student plan) for a couple of weeks now without success.Every time I submit the application, I receive an error message at the very end of the process.  "We're unable to verify you using the information submitted. Please check your information for accuracy, and only use your own mobile device or computer."Despite checking several times, every informations provided is correct but the result is the same. I have now exceeded the verification limit and can’t try again.I have tried to reach out to SheerID support a few times, but they’ve proved totally unhelpful, only sending me generic automated responses without providing any insight or help. They’ve closed every tickets without offering advice or solving anything.Any help would be greatly appreciated as I’ve already been missing out on quite a few teams projects, and deadlines are right in the corner.Thanks in advance 

Resumo do problema O Figma Desktop abre, mas fica apenas com a tela preta ou em branco, sem carregar a interface. Não é possível clicar ou interagir com nada.A versão web funciona normalmente, o problema acontece somente no aplicativo Desktop.Já tentei reinstalar, limpar cache, apagar pastas manualmente, seguir os vídeos oficiais — nada resolve de forma definitiva.Comportamento estranhoA única forma que funcionou (poucas vezes) foi: limpar todo cache, cookies e dados do navegador desinstalar o Figma apagar todas as pastas locais ficar dias sem abrir o app reinstalar tudo novamente Mesmo assim, se eu desligar o computador e abrir no dia seguinte, o erro volta.ObservaçãoOutro usuário relatou exatamente o mesmo problema na comunidade, sem solução até agora.

Hello!Figma desktop app is not loading and opening the project.What’s the problem?

I’m reaching out to express my interest in the Technical Learning Specialist role I saw posted (Job Req Link ). I’m excited by Figma’s mission and the way you are empowering teams with innovative tools, especially the integration of new developer-focused and AI features.My background, which includes leadership roles in Technical Support and several years as a data-driven Senior Trainer (supported by my Lean Six Sigma Green Belt), has given me a deep understanding of how to quickly diagnose knowledge gaps and build high-impact learning programs. I believe this unique blend of front-line experience and strategic instructional design is exactly what’s needed to empower your Product Support teams.My resume is linked here for your review: ResumeI look forward to the possibility of discussing how my experience can help accelerate your team's enablement efforts.

I have been experimenting with Figma MCP server(local) with Augment in Intillij IDEA and it was working fine until Nov 25. But last week when I was working, it started returning error -{"jsonrpc":"2.0","error":{"code":-32001,"message":"Invalid sessionId"},"id":null}I checked with Admin that there is no change from their side. Also, when we load Figma design, the “Enable Figma MCP server” section shows temporarily and disappers. I have tried on two different machines with latest version of Figma desktop. The tools are loading. Thank you 

Hello!I tried re verification for FIGMA student, but it was showing network error even though network was good, and continuously trying it was still showing the same error.Then it started showing Verification limit exceeded.So I contacted sheerID via mail, they responded with:We were unable to process your verification request. And Your ticket has now been permanently closed.I mail them again and again still got no solution.. If it's possible resetting the verification limit, please do it.Please provide the solution for this issue otherwise I won't be able to re verify student plan.I have also attached the image for better clarification. 

Hey, Figma Community!Recently I had to update my button and add icons on both sides. It had only left icon before and we already used it in our designs in many places, not long ago I was in need for button with icon on right, so I decided to update my initial component, which led to losing most of the defined icons, they returned to placeholder icon in the component. Could someone help, what could be a reason and how to avoid it in the future?button propertiesreset icon in the buttonIt happened to all button with label, but not all icon-only buttons. So I”m lost and now it will take time to update it all and I really want to know, what is the issue and how to avoid it!Appreciate anyone’s help!

The plugin api provides the variables in any collection in the correct order, and this order is updated if user reordered variables. But for collections, the api doesn’t provide them in the correct order :→ if a user created Collection1 then created Collection2, then reordered them so that Collection2 is before Collection1, the plugin still gets them by creation order → Collection1 then Collection2. Can this bug be fixed quickly? It would be a great improvements of the api.    

– File name: “Блог 🤩”– File type: FigJam– Workspace: Alina’s team– Last opened: December 12– On December 15, when I tried to open the tab that was always open, I got an error and the file became inaccessible. Could you please check whether this file can be restored from backups?Thank you for your help!

Dear Figma Support Team,While reviewing and calculating additional Figma seats, I accidentally pressed “Enter” on the keyboard, which resulted in the unintended activation of extra seats.I raised two support tickets five days ago regarding this issue, but I haven’t received any response yet. I would really appreciate your assistance in resolving this matter.Thank you for your support.Ticket #1635173

Hello, when I try to make a payment, I get an error saying “the card was declined due to frequent repeated attempts.” I waited 24 hours (or more) to try again, but the error did not go away. I then used a new card, and now the same error is showing for the new card as well. What should I do? The card is Visa.

Using string variables as a “CMS” across multiple teams is great to achieve consistency in ux writing/labels etc. If only it was possible to use markup within the variables. Because sometimes i run into a textbox where I want to format part of the string as bold, italic, underline … the usual suspects. With the way string variables are currently set up I can not cover this case with them. Hence, it wold be great if some kind of markup support was added. Marry Christmas ;]

Hi! I 've declined my subscription, but you still trying to take money from me. I dont't need any subscription and I don’t have any right now

Double-clicking a text layer won’t let me edit it. The layer is not locked. This issue seemed to be resolved in past for other users, but the solution has not been mentioned in the thread. I am first time coming across this issue. Please guide.

I’ve granted full access to another person as a seat and he could make edits to the file yesterday, but he cannot today. He can move elements around but not edit text! Help please

Hi, I would love to have the option to draw with the Marker tool in the android tablet application. I know it is possible on iOS tablets, but it isn’t possible on Android.

In design and draw mode, there’s a horizontal scroll in the layers panel, but it’s not there in dev mode. Tried in two different accounts in two different devices, same problem.layers panel in dev modelayers panel in design mode 

Hey everyoneWe’re encountering an issue in Figma where components inside a branch are only partially visible. Certain variants or sub-parts appear to be missing, while others render correctly. The same components display normally in the main file. Components appear incomplete in the branch (see attached images). Some states/variants are not visible and appear as empty frames. For some components only part of the content is missing This affects multiple variants within the same component set. The issue does not occur in the main file; only in the branch.   What we’ve checked / tried Verified that all libraries are enabled and up to date. Confirmed no missing fonts or broken image fills. Checked visibility, opacity, and blend modes. Components are still technically “there” (selectable), but visually absent. Is this a known issue with branches + component variants? Is there anything we can do to solve this without having to rebuild the whole branch? Also are there any known

Allow us to change the background color of text (not just the text fill color) to give a highlighter effect that stays with the words that the effect is applied to even when the size/shape of the text box is changed. For example: The above shows two examples of the same ipsum (left and right) where specific words are highlighted. When the size of the text box (the left example) is changed to accommodate a responsive layout (the right example), the highlighting stays with the selected words. The way to add highlighting for the above examples could be included in the type settings pop-over: Note: the idea here is that the user can apply this to specific sets of selected characters within a text box or to the entire text box, just like how all of the other type settings already behave.

Hello,I’m really excited about being able to use AI to edit our app screens. It would make important stakeholders able to work by their own.However, for now, the results I get are far from being usable.First, despite the announcement, I have no icon related to this… strange.But it’s accessible through the cmd-k menu → “first draft” or “make a change”My first “first draft” was a banger. With only a vague prompt, it created a neat design with nice architecture (better than those of most of designers I’ve worked with ;-) )But as soon as I use the “make a change” menu, which is where the work begins, it’s really bad. Most of the time it doesn’t stick to the selection I gave and change something else. It doesn’t understand some basic command (selecting a menu, I just ask to add 2 entries… it renamed the others and change the colors...).So, am I missing or mis-using something? Do you have similar experiences or much better?Peace,Franck