Good afternoon, everyone! Like many users from Uzbekistan, I have noticed that it is not possible to work normally in Figma; projects cannot be opened either from the browser or from the application. Connection error: -106
Many users in Uzbekistan cannot open projects
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Hi there, I’m Denise from the Community team at Figma.
Thanks for reaching out! Generally, error -106 means that there might be a proxy, VPN, firewall or antivirus app blocking access to our servers.
If you're using Figma behind a Firewall, proxy or Virtual Private Network (VPN), you may see this error message. We typically suggest reaching out to your IT department or systems administrator to unblock Port 443 and safe-list figma.com. This is the standard port for websites that are run over SSL.
Alternatively, we have some steps you can try to troubleshoot the issue:
- Check your internet connection: Make sure your device is connected to the internet and that there are no issues with your connection.
- Restart your router: Sometimes, simply restarting your router can resolve connection issues. To do this, unplug your router from the power outlet and wait a few seconds before plugging it back in.
- Restore your Firewall to its default settings. This has helped many others in the past.
- Flush your DNS cache: Flushing your DNS cache can help resolve issues with your internet connection.
- Check if there are any issues with your browser. You can try using a different browser to see if the issue persists. You can also try clearing your browser cache and cookies.
- Check for any browser extensions or plugins that may be causing the issue and try disabling them.
- Check if there are any issues with your antivirus or firewall software. You can try temporarily disabling these programs to see if they are causing the issues as well.
Hope this helps! Please let me know if you have any questions.
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