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Hello!

I tried re verification for FIGMA student, but it was showing network error even though network was good, and continuously trying it was still showing the same error.

Then it started showing Verification limit exceeded.

So I contacted sheerID via mail, they responded with:

We were unable to process your verification request. And Your ticket has now been permanently closed.

I mail them again and again still got no solution.. 

If it's possible resetting the verification limit, please do it.

Please provide the solution for this issue otherwise I won't be able to re verify student plan.

I have also attached the image for better clarification.

 

Hey ​@sanketjopale — welcome to Figma Forum, and thanks for reaching out. I know it’s frustrating to run into this kind of roadblock. Since SheerID manages the verification process for Figma’s Higher Education plan, I don’t have visibility into the details of individual cases.

That said, I’ve shared your experience with the right folks on our side so we can keep an eye on it. If there are any additional steps or updates to offer, we’ll post them here: Updates to our Figma Education plan.

Thanks for your patience while this gets sorted out — and don’t hesitate to keep us posted if anything changes on your end.

I’m facing the same issue. Could you please help me with it, as the last date to verify is 29th September. It's URGENT 

Hey ​@Tom Reem ,

I am frustrated now, it's been a half a month still there is problem and if I don't complete verification till this month end I might lose everything on Figma

I am requesting you again please help me with it to get the solution ASAP

And it's not only me having the verification issue there's lot of users here

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