Verification Limit Exceeded for Education Plan

Hey ​@sanketjopale — welcome to Figma Forum, and thanks for reaching out. I know it’s frustrating to run into this kind of roadblock. Since SheerID manages the verification process for Figma’s Higher Education plan, I don’t have visibility into the details of individual cases.

That said, I’ve shared your experience with the right folks on our side so we can keep an eye on it. If there are any additional steps or updates to offer, we’ll post them here: Updates to our Figma Education plan.

Thanks for your patience while this gets sorted out — and don’t hesitate to keep us posted if anything changes on your end.

I’m facing the same issue. Could you please help me with it, as the last date to verify is 29th September. It's URGENT 

Hey ​@Tom Reem ,

I am frustrated now, it's been a half a month still there is problem and if I don't complete verification till this month end I might lose everything on Figma

I am requesting you again please help me with it to get the solution ASAP

And it's not only me having the verification issue there's lot of users here

Hi ​@sanketjopale and ​@Sonu Mehta — thanks for keeping me posted, and I’m sorry these issues continue to persist.

We’re working with SheerID to reset your verification attempts so you’ll be able to apply again.

​@sanketjopale, when you have the chance, please re-verify with SheerID by logging into your Figma account or heading directly to: Get the free Figma Education plan for your classroom.

​@Sonu Mehta, I’ve flagged your case for further review. I’ll circle back here once I have an update to share.

If either of you run into issues again after re-verifying, the best next step is to reach out through SheerID’s Contact Form. Since they manage the full verification process, they’re best equipped to investigate further. Please also keep an eye out for any emails from their team.

Hello,

I got the same response from SheerID and it told me it was unable to verify when I emailed them.

hello, i am facing the same issue, its showing verification limit exceeded. 

Omg wow… 

I’m also having this issue. Is it possible to get this verification deadline extended (like end of October) so that SheerID can fix this mess?

Hello!

I tried re verification for FIGMA student, but it was showing network error even though network was good, and continuously trying it was still showing the same error.

Then it started showing Verification limit exceeded.

So I contacted sheerID via mail, they responded with:

I mail them again and again still got no solution.. 

Please provide the solution for this issue otherwise I won't be able to re verify student plan.

I have also attached the image for better clarification.

 

I am an educator and while trying to update/re-verify my account, I received the error message: “Verification limit exceeded”. I also contacted SheerID, but their process gave me an error and I could not complete the verification.

Additionally, I created a support request in Figma Help 8 days ago, but the status is still showing as open and I have not received any response yet.

Could you please look into this matter and help me resolve the issue so I can continue using the Educator Plan?

Thank you in advance.

[screenshot redacted by moderator to remove personal information]

Hello, I got the same response its showing verification limit exceeded. How can i fix this issue?