I’m reaching out to express my interest in the Technical Learning Specialist role I saw posted (Job Req Link ). I’m excited by Figma’s mission and the way you are empowering teams with innovative tools, especially the integration of new developer-focused and AI features.
My background, which includes leadership roles in Technical Support and several years as a data-driven Senior Trainer (supported by my Lean Six Sigma Green Belt), has given me a deep understanding of how to quickly diagnose knowledge gaps and build high-impact learning programs. I believe this unique blend of front-line experience and strategic instructional design is exactly what’s needed to empower your Product Support teams.
My resume is linked here for your review: Resume
I look forward to the possibility of discussing how my experience can help accelerate your team's enablement efforts.
