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Hi Figma Team,I was hoping to check in on the progress of the review for my plugin, TOC Otter 🦦. It was submitted on April 2, 2026, and has been "In Review" for over three weeks.Details:Plugin Name: TOC Otter 🦦 Submission Date: April 2, 2026 Current Status: In ReviewI have checked my email (including spam) and haven't received anything. I’ve also confirmed the plugin is bug-free on my end.Just wanted to reach out and ask if this is the normal review time at the moment, or is there any additional information I need to provide to help sovle this issue?Thank you for your time and help!

I have a paid account and I’m trying to connect to Dev Mode from my Figma Sites project in order to access MCP and export my work. I don’t see the dev mode icon, nor a way to export via MCP. Can anyone guide me to a solution?

When i have autolayout settings on a component set to fill, and then I change something else in the same frame, the fill settings for the components switch back to “hug”. Doing something else can even just mean selecting a different component on the same frame. Even after fixing it a 2nd, 3rd, or 4th time - the issue persists!I have noticed this happens especially, if I’m using components and just change the instance’s width. What do I do? It’s causing problems when handing off bc nothing stay set the way it’s supposed to.

In the latest Figma version, when I use a layout guide in the parent, sometimes child elements' constraints do not work. It suddenly work and suddenly does not

I am using extended collections and they are appearing, but at first I thought it was alphabetical, so I updated my naming to include the “Drug” but then the order they appear in the dropdown seems completely random. How does this work? And can we make it more structured?

Hi Figma Team,I’m writing about my suspended Figma account: I’m a premium monthly subscriber and have important ongoing projects and client files in this account. My account was suspended without any prior warning or notice, and I’m unable to sign in using Google Login.As far as I know, I have not violated Figma’s Terms of Service or Acceptable Use Policy. Please look into my concern as soon as possible, let me know reason for the suspension, and guide me on what I need to do to restore access urgently.Full Name: PixelAccount Email: Support Ticket - 1871351Thank you for your help. I’d appreciate a quick response.Best regards,Pixel

Hello,On February 8, I canceled my subscription and disabled auto-renewal. However, on February 14, I was charged for another month.My account is currently still on the free version, and I cannot see any subscription, billing history, or confirmation of cancellation in my account.I am requesting a full refund for the charge made on February 14.Please review this issue and process the refund as soon as possible.Thank you for your assistance.

Hello, I am one user who just found out about this website Figma. I was looking around the website and accidentally paid for the plan about 20mins before. Can I please get a refund? 

Hi everyone,I’m reaching out to see if anyone else is experiencing longer-than-usual wait times for plugin reviews or if I might have missed a step in the process.I submitted my plugin, for review on Monday, April 13th. It’s been over 10 days now, and I haven’t received any confirmation email or feedback regarding the status (approved, rejected, or under review).A few details:Submission Date: April 13, 2026.Current Status: Pending (no communication received).Checklist: I’ve already checked my spam folder and verified my developer console.Is there a specific support channel I should contact besides the standard submission form, or is this a normal timeframe lately? Any advice from fellow developers would be greatly appreciated!Thanks in advance!

I can’t seem to get the new raster to vector function to work, in fact, I can’t even find the secondary toolbar!The secondary toolbar is nowhere to be found in design:And it looks really different to what the people doing tutorials on this function have in draw: This would really help me right now, if anyone knows how I can get it to work please tell me

I can no longer copy one line of CSS out of dev view.I now have to use the clipboard icon to copy all the CSS and paste it into my file, then delete what I don’t need.I have added stills showing basics.I am on a Mac Sequoia 15.3.1, using Figma in Firefox Dev 139.0b5. It seems to be ok in Chrome, but that is irrelevant, unfortunately, as process is dependent on Firefox Dev.

Hi Figma team,I’m reporting a billing issue with my account.I canceled my Professional plan last month, but I was charged again today. Could you please check what happened?I’d like to request a refund for this charge and ensure that my subscription is fully canceled so I won’t be billed again going forward.Happy to provide any details you need (account email, invoice ID, etc.).Thanks for your help.

Title: Confusing duplicate billing / prorated charges for second Full seatWe are currently on a Figma Professional plan and have 2 intended paid Full seats (one admin seat and one additional editor seat), plus a View-only user.However, our billing has become confusing and appears inconsistent across invoices and upcoming charges.What we are seeing: We already paid for our first annual Full seat: $192 annual Full seat (Admin) Invoice dated March 23, 2026 We later received another invoice that includes: “Prorated Professional Full seat (annual)” = $192 Plus small collab/monthly adjustments Total paid: $211.78 (April 23, 2026 invoice) This suggests a second Full seat was already charged. Despite this, the upcoming invoice still shows: “Billing adjustments” = $175.69 Monthly costs = $0 No active monthly seats listed Issue:We are trying to understand why there is an additional $175.69 billing adjustment when: We already have only 2 intended Full seats total Monthly seat usag

Hello Figma Support Team,I am writing to report a bug that occurred in one of our shared Figma design files.On April 23, 2025, a version was saved by an unknown editor (no name displayed in the version history), and at that point, a large number of objects on a page had disappeared.【Details】- Date of occurrence: April 23, 2025- File type: Shared design file (access is managed by invitation only)- Issue: A large number of objects on a page were deleted without any intentional action by our team members- Version history: A version checkpoint exists at the time of the incident, but the editor's name is not shown- MCP usage: One of our team members (an engineer) had the Figma MCP server enabled during development work around the same period

Hello,We have the finance department’s email added and they have unchecked all types of notifications as seen in the screenshots. However, they are still receiving notifications for things such as when someone requests a seat upgrade. Is there a way to fully turn this off? Or is it because the user is an admin that they receive these notifications? Thanks 

I can't see the slide editing panel correctly or completely. The top part appears "cut off" and is sometimes transparent, showing the other open windows behind.

Hi,I’m experiencing a recurring issue with access to a Figma board I’ve been invited to collaborate on.At one point, I had full access — I was able to view and edit the board without any problems. However, when I tried to open the same link again today, I received the following message:“Looks like this file is restricted. To access it, you need to join the X organisation first. Ask to be added.”The confusing part is that I had already requested access previously and was granted it, as I was able to edit the file. I’m not sure why access is now restricted again.Could you help clarify what might be causing this and how to resolve it?Thank you in advance.

Dear Figma Support Team,I am writing to request assistance regarding my Figma Education plan.I successfully completed student verification through SheerID, and the Education plan was initially applied to my account. However, I accidentally signed in first using my personal email address, which caused the Education plan to be associated with that account.Afterward, I updated the account email to my educational email address. Following this change, the Education plan was removed and my account reverted to the Basic plan.At present, I am experiencing the following issues: My role still appears as “Education” My plan is now listed as “Basic” I receive a “Verification Limit Exceeded” error when attempting to verify again SheerID has confirmed that my student verification was successfully approved and advised me to contact Figma Education Support directly.Verification Details: Verification approved through SheerID Date: April 20, 2026 Verification ID: 69e4cdb22b8e9817501f7246 Summary

Couldn't connect, check your internet and try againID: faaf6398-fb77-4d0a-8e3e-bb62a3b82d69 Been getting this error on a project. My internet has been spotty today but it is working with every other application now and I’m still getting this error above the AI prompt area in Figma Make. Tried restarting Figma and my PC, no luck. Any guidance on this?

 I am trying to use the Figma MCP server with Claude Code but getting access denied errors.what should I do?  

Hi,I’m experiencing an issue with my Figma Education plan after updating my university email, and I’d appreciate some guidance.I originally verified my student status via SheerID using my university email.My university later updated my email address (same domain, only the name changed), and I updated my Figma account accordingly.After this change:My role still shows as “Education” But my plan is now “Basic” I also get a “Verification Limit Exceeded” error when trying to re-verifyI contacted SheerID, and they confirmed that:My verification was successfully approved No re-verification is required at this time If wish to have the offer migrated to another account, please reach out to Figma for further assistance. Figma's customer support team can be reached at: sheeridescalations@figma.com. (I already sent an email through there)So it seems the issue is not with eligibility, but with the verification not being reflected after the email update.Timeline of events:Nov 9, 2025: I verified my

I found the Radial Repeat as a really useful feature. Because we only need to edit one and it will automatically change the others. But there’s an issue with it. As you can see here, I tried to use the radial repeat for the shape.Next I’ll save the radial repeat group to SVG and use it in Figma.As you can see, the result only saved the main shape, not all the radial repeat group. Well I can just save it as a PNG, but when it comes to detail, SVG is unmatched. 

Hello! I had a problem yesterday. The pages in Figma don't open, and I get error 106. My internet connection is good, and I've tried reinstalling the app, but it hasn't worked. What's the issue? 

Hello Figma Community,I’m currently a design student and I was re-verifying my student education plan because of the new update and features but when I tried to re-verify my account, my ending screen would beVerification Limit ExceededWe're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.I don’t know if my re-verification went through because before it would say “we’re having troubles please verify later” so I tried it a couple of days later and got the “verification limit exceeded” screen. If anyone knows a solution that would be amazing! Thanks!

I have been charged for the month of May. I have not been using the platform as you can track my record. I am not active. Still I was charged without any prior intimation. Can you please refund my May charge I am no more using the platform. Thanks