Hi
I'm trying to publish an update to my plugin "Rennu" (by Yan Bogdanov), and I'm blocked at the final publish step with this message:
"We detected a change to your account details. Please contact support@figma.com to proceed."
Could you help me understand what change was detected and what I need to do to proceed with publishing? I haven't intentionally changed any account details recently.
Plugin name: Rennu
Thanks for your help
Best answer by Celine_
Hey
I can see that one of our support agents has replied to your case and is waiting for a bit more information from you to confirm the account you'd like to use for plugin publishing.
Please check your support case and continue the conversation through the secure form. Thank you!
Hey @Yan Bogdanov, Celine from the Community Support team at Figma here, thanks for reaching out!
I took a look and can see that you've already contacted our Support team, thanks for doing that. I also went ahead and added an internal follow-up note to your existing support case. For reference, your support case is 2037007.
At this point, there's no further action needed from you. Our Support team will investigate the issue and follow up with you directly if they need any additional information. Thank you for your patience!
Hey @Yan Bogdanov, Celine from the Community Support team at Figma here, thanks for reaching out!
I took a look and can see that you've already contacted our Support team, thanks for doing that. I also went ahead and added an internal follow-up note to your existing support case. For reference, your support case is 2037007.
At this point, there's no further action needed from you. Our Support team will investigate the issue and follow up with you directly if they need any additional information. Thank you for your patience!
How long do I have to wait for a reply?
Hi, could you please tell me how long I should wait for a reply? I need to update the plugin as soon as possible.
Hey
I can see that one of our support agents has replied to your case and is waiting for a bit more information from you to confirm the account you'd like to use for plugin publishing.
Please check your support case and continue the conversation through the secure form. Thank you!
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