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Question

Unable to publish plugin update — "account details change" block (Rennu)

  • July 28, 2026
  • 2 replies
  • 12 views

Yan Bogdanov

Hi

I'm trying to publish an update to my plugin "Rennu" (by Yan Bogdanov), and I'm blocked at the final publish step with this message:

"We detected a change to your account details. Please contact support@figma.com to proceed."

Could you help me understand what change was detected and what I need to do to proceed with publishing? I haven't intentionally changed any account details recently.

Plugin name: Rennu

Thanks for your help

2 replies

Celine_
Figmate
  • Community Support
  • July 28, 2026

Hey @Yan Bogdanov, Celine from the Community Support team at Figma here, thanks for reaching out!

I took a look and can see that you've already contacted our Support team, thanks for doing that. I also went ahead and added an internal follow-up note to your existing support case. For reference, your support case is 2037007.

At this point, there's no further action needed from you. Our Support team will investigate the issue and follow up with you directly if they need any additional information. Thank you for your patience!


Yan Bogdanov
  • Author
  • New Member
  • July 28, 2026

Hey @Yan Bogdanov, Celine from the Community Support team at Figma here, thanks for reaching out!

I took a look and can see that you've already contacted our Support team, thanks for doing that. I also went ahead and added an internal follow-up note to your existing support case. For reference, your support case is 2037007.

At this point, there's no further action needed from you. Our Support team will investigate the issue and follow up with you directly if they need any additional information. Thank you for your patience!

How long do I have to wait for a reply?