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Question

False-positive domain block — "Signups from this email domain are forbidden" for zamana.com (legitimate corporate domain)

  • July 27, 2026
  • 5 replies
  • 38 views

divwyanshu

Reporting a false-positive domain block. Signups and logins with @zamana.com are rejected with 'Signups from this email domain are forbidden,' including via Google sign-in. zamana.com is the legitimate corporate domain of Zamana Inc - Google Workspace, valid MX/SPF/DMARC, no disposable/temporary email service.

The domain (registered since 2004) was acquired by the company in October 2025; any disposable-email activity predates our ownership. It was first flagged around 2019, years before the company existed.

It was on some disposable blocklists under prior ownership but has since been removed from all major ones (IPQualityScore, mailchecker, wesbos, UserCheck, and others). Figma appears to be reading a stale list. Could a Figmate open a ticket to whitelist zamana.com? Happy to provide verification privately.

5 replies

divwyanshu
  • Author
  • New Member
  • July 28, 2026

someone look into this please


Jaycee Lewis
Figmate

Hi, ​@divwyanshu 👋 Sorry to hear about this. Thank you for including your details. I’m taking this to my internal resources right now and I’ll follow up here with your next step. Talk soon! – Jaycee


divwyanshu
  • Author
  • New Member
  • July 29, 2026

I am still waiting for a follow up, thank you


Jaycee Lewis
Figmate

Hi ​@divwyanshu 👋 I opened a ticket for this issue. The ID is 2039961 and the subject line is Domain block — zamana.com rejected at signup/login ("Signups from this email domain are forbidden"). We’ll need to move the conversation to your ticket. Keep an eye on your inbox for any replies or requests from our team. The ticket was opened and sent to your email address of sxxxxxxxxxxxxxxxx6@gxxxx.xxm Best – Jaycee


divwyanshu
  • Author
  • New Member
  • July 29, 2026

I have replied, thanks Jaycee