Report a Problem

I just started out with figma and using it on two different devices, but it my figma home screen stays in an eternal loading screen on one of these devices, it's not loading on a MacBook M1 8GB RAM. I tried restarting the machine, updating it, emptying browser cache, leaving all vpns, relogging, using desktop app and the browser one, nothing is working, but as soon as I use the other system, everything works fine. What could be the problem? 

Problem is only in Desktop,it’s ok in browser    many pictures don't load on desktop. and in the browser everything works fineif you zoom out - then small size loads. when you zoom in - emptiness, or partial display

Hi everyone I just landed on Mac from windows, I see some differences inside the program. I was trying to scale a frame using “K” command, but it all mess around like every element is on his own, usually it happen when I create an auto-layout, or I don’t scale proportionally. I also tried enabling the proportionally scale button as showed in the photo.It only works as I aspected If I press de x2 or x0,75 button.  

I want to report a bug in Framer Sites.  The links don’t work as expected. Gallery should open the Gallery webpage.  But instead, it opens this node URL in the published site.  I used a template.  Other than that, love the new products and I’m very eager to try everything out. Will report bugs if the team’s is interested :) Thank you! Best, Khushi

I’m on a design file and I clicked the question mark button to change to the previous UI, but the option is not there for me. Is there something I’m doing wrong?

When I attempt to mirror a frame, the design itself loads; but the spinner stays. It’s also not interactive and unresponsive. Version 25.32.0 running on iOS 26, iPhone 16 proTried erasing cache, reinstalling, logging in and out, none seem to work. Can’t confirm if the same issue exists on Android. 

Hello,I accidentally deleted my account.My English isn't very good, so I misread the post and deleted it.I'm currently looking for a job, and I'm using Figma to create a portfolio for a UXUI project. However, my account has been deleted and disappeared... Please help me recover my account, just this once...This project and portfolio are the result of a year of work.If account recovery is impossible, can I at least recover my files? Please help me...If I didn't know English, I should have used a translator, but I usually do. For some reason, I didn't use a translator today, so I entered random information to unlock my Google account. This caused a major problem, so I'm asking for this.Please think of it as saving a job seeker's life and help me...I'm sorry, and I sincerely ask you...ID: personal information redactedName: personal information redactedPhone: personal information redacteddeletion date: 2025-09-04 am. 10:43Please, help me recover my account.

I am having issues with my education account where my students’ verification fails. They have logged in to my education team and when presented with the verification notice, they fill out the brief form (as students have in past years) but it fails. They have all filled out the more comprehensive form, but it still appears to fail.If there is a new way to set up my education account so students can get in without jumping through too many hoops, could you share it with me?In any event, any advice you can give to help me out, I’d appreciate. The kids are excited to learn Figma and I’m excited to get them into it as well!Thanks in advance for you help!Brian Sheehan

I cannot update my library in my Figma design nor select styles from it to apply to my Figma design.

I have a component that is left aligned in all places until the site link in which it is suddenly center aligned: 

Whnever i enter and search a propmt, a white blank space occupies half of my screen, making the contents inaccessible. Any help please? 

Hi, I accidentally removed the “unassigned drafts” from a team member that left the company. I removed them from the “content” section in the admin panel. We later restored their profile, but the files are still not there. Is there a way to restore these files? Thank you!

Hi Figma Community / Plugin Review Team,I’m kindly checking the review timeline for our plugin Motiff AI: Your AI design partner.Details    •    Plugin ID: 1540318526221544036    •    Community link: https://www.figma.com/community/plugin/1540318526221544036    •    Submission date: Aug 21, 2025 (Thu)    •    Account: [redacted by forum admin/moderator to remove PII]    •    Author: jiangzg (Developer, Motiff AI)Questions    1.    Could you share a rough timeline for the decision given the current queue?    2.    Do you need any additional info or changes from us (policy, technical, content, listing)?Thanks a lot for your help—happy to adjust promptly if needed.jiangzg — Developer, Motiff AI

I recently found about the “make” that uses AI prompt to create designs that helps me as developer to create a lot of usable designs but i am unable to save the result back into Figma format so my designers see and improve on it.Also, i cannot share it with anybody else unless i screenshot which is not desired or copy paste the code into an text file and name it *.html and even then sometime people cannot see teh design properly.

Dear Figma Team, I really love using the beta version for designing interactive websites!However I would love it even more, if I could embed the google font IBM Plex Sans into the designs, which is currently missing. This could help me to build IBM brand aligned websites, since I am working at IBM as designer.When will this google font be available?Thanks in advance & kind regards, Anja

Is there a technical problem with figma make recently?i have been working in a project for the past month, i took a break for 4 days and continued working today and suddenly I can not create any new figma make objects on Figma sites anymore (using previously designed Figma Design components).I thought first that my components are too complicated, i stripped down the design into a basic element, literally some text in few different variants, but after the element is created, and i give the first command, the figma make element is deleted on its own and return to the original design.Any know technical issues or it is just my project getting too heavy?

Hi! I just opened Figma, and the design file page is missing from the project. I didn't delete the files on the page, and they're not in the trash. Just a couple of hours ago, all the files were on the page. Now, instead of all the files, there's just an empty frame. How to restore? If anything, I have a free plan.

I’m on a Pro plan (for my personal account) and Enterprise plan (for my work account) and need to import a manifest file specifically in the web app, and not desktop app. On the desktop app, I am able to see Plugins > Development > Import from manifest. However when I go to the web app, under Plugins I can’t see “Development”. When I go to the actions menu and type “import from manifest” nothing shows up in the web app (though it does in the desktop app).How can I import a plugin on the web app? 

I’ve lost all permissions, unable to see drafts also, lost my private figmas also.

Is anyone else having trouble connecting an app created with Figma Make to Supabase?

I wanted to enter several dashes and spaces on a line (“- - - - -”).  Instead, Figma automatically converted the first dash and space into a bulleted list, and refused to allow further dashes and spaces; the only way I could fix it was to enter other characters, then delete them.This is design software, not a word processor, and I expect all of my input to be respected without interference.  Text fields should be as dumb as possible - their contents is my job, not yours.

Just seeing this currently.

Hi Figma Support,Since 25 Aug 2025, I can’t change text overrides in my existing button and input components (with variants + text properties). Where it happens: Browser + Desktop apps, multiple accounts, even in old versions of the files. What I tried: Tested without any extensions, cleared cache, restarted Figma multiple times → issue persists. Scope: New components work fine. Old components like tooltips still work. Only buttons/inputs with variants are affected. Suspected cause: This looks like a regression in Figma affecting variant text overrides. Evidence: Attaching a video demo showing the issue. Please investigate this, as it blocks updating existing components with variants.Thank you!

# FIGMA MAKE BUG REPORT## Issue Summary**OAuth "validation_failed" error persists despite complete removal of all OAuth and authentication dependencies**## Bug DescriptionThe application continues to show OAuth provider validation errors even after:1. Completely replacing Supabase client with mock implementation2. Removing all authentication dependencies3. Disabling all OAuth providers (Google, Facebook, GitHub)4. Converting entire application to pure demo mode with no external API calls5. Removing AuthProvider from all components6. Implementing comprehensive error handling and diagnostics## Error Message```OAuth provider validation_failed - provider is not enabled```## Expected BehaviorThe application should run without any OAuth errors since:- No OAuth providers are being called- All authentication is mocked/disabled- App runs in pure demo mode- No external API dependencies exist## Actual BehaviorOAuth validation error continues to appear despite complete elimination of all authentic

Hello,I accidentally deleted my account.My English isn't very good, so I misread the post and deleted it.I'm currently looking for a job, and I'm using Figma to create a portfolio for a UXUI project. However, my account has been deleted and disappeared... Please help me recover my account, just this once...This project and portfolio are the result of a year of work.If account recovery is impossible, can I at least recover my files? Please help me...If I didn't know English, I should have used a translator, but I usually do. For some reason, I didn't use a translator today, so I entered random information to unlock my Google account. This caused a major problem, so I'm asking for this.Please think of it as saving a job seeker's life and help me...I'm sorry, and I sincerely ask you...[personal information redacted by forum admin due to privacy and security reasons]Please, help me recover my account.