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One member of my team created and shared a skill, which is listed when I enter “Manage skills/Your team”. However, to use that skill, I currently need to export it and then add it locally by selecting the downloaded .MD file. This is not an ideal workflow, as future skill changes would need to be manually updated.Is this a known issue and are there any actions that I could take to make team skills available to all team files from a single source?

I’m requesting that my Figma account gets deleted and or the payment method on file for (redacted by the moderator due to PII) is removed. I’ve lost access to that email and am unfortunately still getting charged for Figma that I’m not using. 

Hi Figma Team,we are currently reviewing our Design System and evaluating whether we should move towards a more variable-based approach for building our components in Figma.Our Design System uses design tokens, and we would like to control properties such as Tone, Emphasis, or Theme through Variables, Modes, and alias structures. During this evaluation, we came across a question regarding developer handoff and the visibility of the actual design tokens being used.General problemWith a variable-based component setup, a visual property in Figma can be resolved through several Variables, Modes, and alias steps.As a result, a property such as a background color is not necessarily linked directly to one fixed design token. Instead, the final value depends on the context and the active Modes.In Dev Mode, Figma can show the bound variable as well as the final resolved color value. However, it is not always immediately clear to developers which specific design token within the alias chain is b

After every action Figma takes time to sync. The syncing is not instant.

Title:File cannot be opened — “out of browser memory” even after Recovery Mode and version restorePost text:Hello,I’m having a serious issue with an important Figma file that I can no longer open.Every time I try to open the file, Figma shows:“This file has run out of browser memory.”I am using the Figma Desktop app on macOS.I have already tried:Recovery Mode thumbnails-only=1 restoring multiple older versions restoring both “Before syncing changes” and “After syncing changes” Offline Sync checkpoints restoring versions from September 28Unfortunately, the file still immediately shows the same memory error.When I open the file with thumbnails-only=1, the canvas appears completely empty, so I am unable to safely select or delete heavy content.The version history contains many Offline Sync checkpoints. I am concerned about recovering the latest usable version without losing synced or previously offline changes.File key:[File key redacted by forum moderator to remove PII]File URL:[File URL

I’ve had an open issue with Figma Support for nearly a month - this issue is preventing the use of Figma Make. Is there an escalation process for when Figma’s Enterprise Product Support team are taking to long to respond?

Hi,I’ve been trying to add animations to our content templates. I created the animations using the Figma Design animation tool, exported them as MP4 files, and then added them to Figma Buzz templates.I need to export them as GIF files, this worked well, and last Friday (25 Sep.) I tested that I could export the templates as GIFs from Figma Buzz. However, this Monday (29 Sep.), I’m no longer able to export them as GIFs.I need the GIF format to combine GIFs and images in a carousel on LinkedIn.Has this feature been removed over the weekend? If so, do you know when it will be available again? Regards Cecilie

Hi Figma team,I'm trying to connect Figma's remote MCP server from Grok Bot (Cursor MCP connector) and OAuth fails before the authorize UI reliably opens.Endpoint: https://mcp.figma.com/mcpClient: Grok Bot / Cursor MCP connector (Windows)Account: [email redacted by forum moderator to remove PII]Team: “최진철의 팀” (Professional plan, Full seat)Existing support ticket: #2145748What happens1. I add the remote MCP URL as documented for “other agents”:   { "mcpServers": { "Figma": { "url": "https://mcp.figma.com/mcp" } } }2. The connector registers, but stays in needsAuth / authentication_required with 0 tools.3. Connect / auth attempt returns HTTP 403 Forbidden.4. Response body is plain text "Forbidden" (not JSON).5. The Figma OAuth consent UI often never appears.What I already ruled out- Seat / plan alone: Full seat on a Professional team.- File Share permission: this fails at OAuth / connector edge before any file tool call.- Desktop local MCP (http://127.0.0.1:3845/mcp): not applicable here

Open the comments panel and click on a comment. If the comment thread is long and doesn’t fit the vertical height of Figma window, it forces the open Figma document to scroll upwards to accommodate the full comment thread, which causes the UI to shift upwards with the top part cut off, and an empty space of equivalent height displayed at the bottom of sidebars.The frustrating part is that the scroll is locked, so I cannot scroll back down to fix it. The only immediate fix is to reload the page.

Hi.I’m trying to send a prompt with a kit selectedBut when i send the prompt i have this error: srid_7V3M574S9VZ9R6SPNP0J4VKC8If i try another prompt (“Hello” for example) it’s work but i need to select the kit.Thanks

안녕하세요저번에 연락드립니다 김리린 학생입니다.일치하는 문제에 처했습니다.이메일을 통해 링크를 인증한 결과학생인증 한도초과가 떴습니다 제발좀고쳐주세요 환영합니다 학생증이랑 합격증으로 인증받았습니다 추가로 더 많은 금액을 얻을 수 있습니다 

Hi Figma team. Our public OAuth app "Brilliant" (client id T0zVTchPUXH62CskPo9xyh) was republished on September 18 to add the library_assets:read scope alongside file_content:read and current_user:read. We use it to resolve published component keys to their library file so imported designs keep their team-library structure. We withdrew and resubmitted today with clearer testing instructions. Brilliant is free to sign up, so the flow can be tested without credentials. The scope change is already shipped behind a flag, so every day in the queue is a day our users import without library links. Could someone confirm the submission is in the queue and give it visibility with the review team? Thank you!!

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Hi everyone,I’m having a billing/seat management issue with our Figma Professional team and would appreciate some guidance.We already had one Dev Seat in our team. We purchased an additional one-year Dev Seat separately because we wanted to add it to the same team and have **two Dev Seats under our existing Professional team**.However, after adding the new Dev Seat to our team, Figma automatically added it as a **monthly Dev Seat ($14.50/month)** instead of recognizing it as the annual Dev Seat we had already purchased.I contacted Figma Support about this issue under **Request #2150425**. However, the response I received only explained why an additional monthly seat was created. It didn't address my actual question about how to add/use the already-purchased annual Dev Seat as the second Dev Seat in our existing team.I replied to the support request to clarify the issue, but I haven't received a response yet.Is there anyone from the Figma Support team or someone familiar with Figma's se

Hello Figma Community,I need urgent assistance regarding my Figma account. I accidentally deleted my account, and I am now unable to access any of my files or projects. These files are extremely important for my ongoing client work, and I’m very anxious about losing them.Details: Account email: (redacted by the moderator due to PII) Approximate deletion date/time: 02/09/2026 Account status: Deleted I’m hoping the support team can help me restore access as soon as possible.I would greatly appreciate any advice, confirmation, or escalation from the Figma team.Thank you for your time and support 

When sharing my prototype with a link, opening it without being logged into figma is leading to the motion timeline animations not playing.Some other details ;Tried this in chrome, firefox, and edge Smart animate components and frame transitions still play This is suddenly effecting all files, even files from weeks and months ago that were working before and haven’t been touched since It’s happening whether I set a password or not It’s happening whether I use a link fromAre you able to advise me as to what might be going on here?Is anyone else experiencing similar issues?Thank you!

This is insane that I can’t leave this forum or find any way to remove my profile from it. The last time this was asked they closed the post from replies and no one had replied.

Hello Figma team,Today I upgraded my team to the Professional plan and accidentally selected annual billing. My intention was to subscribe with monthly billing (1 Full seat).I noticed the mistake right after checkout and have not used the paid features in any meaningful way. I understand that switching from annual to monthly is not possible mid-term, so I would like to request:A refund for the annual charge Help switching my team to the Professional plan with monthly billingAccount email: (redacted by the moderator due to PII) Team name: 보좌관 Invoice number: ZDGAXCJU-0001 Purchase date: September 29, 2026I have also sent an email to support@figma.com with the invoice attached, including my account details. Could someone from the Figma team please check that email and help me with this?Thank you for your help.

Hello, Rename layers stopped working unfortunately.  Platform and version: It is happening on both browser and desktop app. Scope: It's happening on all my files. Timeline: It was working before one or two weeks ago. What exactly are you seeing? I just get a generic error message, it tries to rename and then fails. Error messages: Something went wrong”, see attached. Please assist, thank you!  

Three days and I’m STILL waiting for a response to my support ticket.I changed my account from Pro to Free, and suddenly ALL of my client work disappeared. Years of design work — GONE. My account is showing ZERO files.No warning. No clear explanation. No access to years of work.This isn’t a minor inconvenience. These are client projects and years of professional work.Three days without a proper response from customer support is unacceptable.Customer support… really?! 

Hello,I’m experiencing a serious issue with my Figma file, all images are visible correctly on the main file (figma canvas) but no longer appear in Prototype/Present mode.This issue is currently blocking my work and has a direct impact on my project, so I would appreciate your help in treating this as a priority.The important point is that the Prototype was working perfectly before I started working with Figma Make. All images, logos, cards, and other visual elements were rendering correctly in Preview/Present mode.  After working on the project, the issue appeared.I initially suspected that Figma Make or my Visual Studio workflow might have caused it, so I tested older versions of the file from before the Figma Make work. However, the same issue now occurs even in those older versions.I have already tested:  * Chrome, Incognito mode and another browsers* Another device* Different networks* Older versions of the file* Removing scrolling and fixed positioning* Clip content OFF* Auto Lay

When pasting a shortened link on the first line of an annotation, the edit link preview covers the buttons at the top of the annotation. I either have to add a period to the start of the line or remove the link if I need to delete the annotation or change its category.

I have 3 images that I am trying to animate on FigmaMotion, a simple change in position to make it seem like they are floating. When I view the preview, it is completely laggy and does not look like what it does in the file. Does anyone have any issues with this? 

My Starter team’s Usage panel shows “20 available” monthly MCP tool calls, but reading a shared design file through the Figma integration in Codex returns a Starter quota-limit error. The upgrade link in the error refers to a different team.Could a Figma Support Specialist arrange a private support case to confirm which quota is applied and its exact reset date and timezone? I can provide account and file details privately.