Hey there, Celine from the Figma Community Support team here. Sorry to hear you’ve had to follow up several times about your Figma Education access and waiting for the resolution!
I can see in the backend that your support case has been assigned to an agent. I’ve also added a follow-up note to increase its visibility. The support agent will review your request and reply directly by email (to mxxxxf@gxxxl.xxm). For reference, your case number is 2202906. Thank you for your patience while we look into this.
Update: Good news, the support agent has just replied to you! They are waiting for your reply, please check your inbox when you can and continue the conversation directly there. (We cannot handle billing and account issues in the Forum due to security reasons). I am closing the thread here, thank you!
