Skip to main content
박나원
New Member
October 22, 2026
Question

URGENT: Accidentally deleted account and registered again with same email

Hi, I accidentally deleted my original Figma account containing all my critical work files. Right after, I made a mistake and registered a new account with the exact same email address (redacted by the moderator due to PII).

I've already sent an email to support@figma.com to request a manual backup restore, but this is extremely urgent for my project. Could a Figma staff member please help escalate my case? Thank you so much.