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RahulSoni99
RahulSoni99
New Member
September 27, 2026
Question

Unrecognized 2072.34 inr monthly charge – Need help locating account

  • September 27, 2026
  • 1 reply
  • 14 views

Hi Figma Support/Community,

I’m seeing a recurring charge for a Figma subscription on my credit card, but I’m unable to identify which Figma account/email address the subscription is associated with.

I have checked the Figma accounts I’m aware of, but I cannot find the subscription or billing history under any of them.

Could someone please guide me on how I can identify the Figma account associated with this payment?

I can provide the following details privately if required:

  • Date of the charge - 13th september 2026 (8:07pm)
  • Amount charge - 2072.34 INR

I would appreciate your help in locating the account and stopping/correcting the subscription if necessary.

Thank you.

1 reply

Tom Reem
Figmate
Tom Reem
Figmate
September 27, 2026

👋🏻 Hey ​@RahulSoni99, welcome to Figma Forum.

I’m glad we got in touch — let’s track down this recurring charge. Here are a couple of things worth trying first:

  • Log in to each Figma account you have, open the file browser, and click the team or organization name in the sidebar. That lists every plan the account belongs to, with tags like Professional or Organization.
  • Search your inboxes for billing emails from Figma, which can point to the address on file.

 

In addition, this article illustrates checking your plan: Which plan am I on?

If that doesn't turn it up, Customer Support can trace the charge privately. I've opened case 2155894 and emailed you with what they'll need.

Keep us posted on how it goes, or if any other questions come up either way — we’ll get it sorted out.

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