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Hello I,ve been recieving Figma montly payment on my credit card, I have not signed the premium pland and I have checked in enach figma account I have (all of the are free) what sould I do? I would like to request refund. 

Hi,I was given that I can add templates and various resources to the figma marketplace. At the moment, if I want to publish, I don't have the option to enter a price. Why is this happening? Oh, classic mistake, mine account is under gfwroom@gmail.com

Steps to repo:make a frame that has shrunk dog.png as the fillcall the rest api to get the image of the created frame.  result:the output image looks more faded than the original image

Last month i started work on a website design for a new brand i created. The brand used a google font and because I need it to make brand assets in indesign and illustrator i also download the font to my mac.Now returning to the project the font is labeled as being missing but is still available on both my mac local and on google font but still fails to load. Iv tried restarting figma, removing and reinstalling the font and checked the font validations but i still can't use the font in the figma files  

When I open the Figma app on my desktop, the sidebar menu doesn’t load. I’ve tried restarting and reinstalling the app and have had no luck. I can’t access any of my files except drafts.Any ideas what I could do?

Why is copying and pasting not working? if i try copying a frame only the text inside of it will be copied not the entire frame. Anyone got a fix or dealing with the same issue? if i right click that doesn’t work and if i do CTR + C and CTR + V it works.

The recent update broke boolean variables in my prototypes!I can use them to control the visibility of components if the components are made in the same file but not if I use components from my design system. All worked fine until yesterday. This is a major problem from me, please help.

Hi, i tried posting this in  “Ask the community” but with no response.So I’m trying here as this might be unintended.I have an issue that I’m having a hard time finding a solution to.I’m creating a graph component for our design system and I want the user to be able to hover on data point to get more information. At the same time I want it to be possible to hover on a legend category and have the corresponding line highlighted.I have set up a normal variant change on hover for the data points.Interaction for the data point componentThe issue occurs when I apply a variable change on hover on the legends category, which changes the line from state “default” to “hovered”. GraphState variable used to change the variant of the line + data point f

Issue SummaryI'm experiencing a strange issue related to variables and component instances in Figma. The behavior of variables differs depending on whether they're attached directly to objects or used within components.Details When I attach a variable (string, color, boolean, or number) directly to an object (e.g., text or rectangle) or its properties (e.g., layer visibility), everything works as expected. Updating the variable's value immediately reflects on the object. However, when those same objects are part of a component and the values are defined as properties, the component instance does not update when I change the variable values. Additionally, behavior becomes inconsistent in the component instance: changing the value of one variable (e.g., a number) can unexpectedly trigger updates to other properties (e.g., string, boolean, or color) — especially if those v

Hi Figma, You have delivered a big update for the admin dashboard and yes, it looks good. But we have a big problem because we lost the “last edit” column which really helps us to cancel the seat. I know it's possible to filter by last edit, but it's very fuzzy and we've lost a lot of information.The only options are now: All timeMore than 3 months agoMore than 6 months agoMore than a year agoThe last editing column with detailed information about the number of days/months was much more helpful.Pls give us the column back. Best regards

When sharing annotation links with team members (full and dev seats), they’re not directed to the linked annotation but rather to the file thumbnail.Is this a bug? How do we share specific annotations?Thanks

 Hello,I am a user of the Figma web version, and I have recently encountered a serious issue. I am unable to copy and paste design elements properly. For instance, when I copy a button from one frame and paste it elsewhere on the same page, only the button's text appears, while all styles and properties are lost. This issue is not limited to buttons—it also affects all components and typography.Please guide me on how to resolve this issue, and I would appreciate it if you could address and fix the problem.Thank you for your support. 

 if I try to reorder a collection, I am actually draging the variables window behind the popup.

I subscribed to the Professional plan because I want to use it individually, but I'm seeing a message that says the team is locked.I’ve already removed all previous members (2), so I’m not sure why this is happening. Could you please help me unlock the team or let me know what steps I need to take to resolve this?Thank you!

 My Education plan changed from free Professional to Starter. What should I do please?

I’ve had this issue a few times now. I can’t find anyone else with this issue in forums, but my team members see the same issue from their end. When I try to lower the opacity or fill, it either shows as 100% or 0%. In the frame above you can see what I’m going for, but in that one I just put a separate rectangle underneath everything else because I had no idea how to fix it.Any help on this would be greatly appreciated🕺

I want to make an animation where an user taps on an item, and it opens a slide-in with the item details like the pics I attached, but I don’t want the slide-in to come from the far edge of the screen, I want it to appear from the left of the “Order Details” frame.I tried making an open-overlay with move-in animation, but I can't figure out how to make it appear from anywhere other than the very edge.Also here’s a video of the problem with the prototype I made: Does anyone know how to solve this? Thank you!  

I rejoined the project and found the comments missing. I have comments (even solved ones) enabled. They are not displayed only on the one project that I relaunched to. On the others, everything is working. I also checked on ios, macos and windows (app and site) and it didn't help. Where did the comments disappear to?

a fractional value appears in the height of an autolayer when there are more than 5 components in the autolayer. The components themselves do not have fractional values. Binding to the grid in the file is enabled. What can be the problem? 

For a long time, when pasting a Figma link in slack you would get a preview of the design project.It wasn’t great because even if you pasted a link to a specific frame in Figma, the preview in Slack displayed a preview of the entire project. So usually I ended up deleting the preview, because it was messy and pointless.Then! A miracle!Just the other day (week?) Figma link previews in Slack worked better, and displayed a preview of the specific frame, which made it 1000% more useful.Then! Tragedy.As quickly as it appeared, the entire Figma link preview feature in Slack has gone away (for me at least). I don’t think there’s any integration on the Slack side that could be missing or misconfigured, so my guess is there’s something different about what Figma returns when Slack queries the link.Are Slack link previews working for others?

Yesterday, as always, I went into the iconify plugin and it stopped displaying icons, only a white screen. I've been rebooting everything and it 's still a white screen , please help

I’ve been working on a project with a branch configuration of Figma.One pain is that branched components have to be merged so that they are usable throughout other branched designs… so I had to copy them “locally”. mainbranch1 (e.g. component1) branch2 (e.g. component2) branch3 (a design) branch4 (another design)so I had to copy component1 and component2 to branch3 and branch4. And then, when I merged branch1 and branch2, an even one change in the component in branch½ as compared to their copies in branch3 or 4 meant crashing the instances in branch3 or 4…Why is that so?Even if I add something tiny, shouldn’t the structure try to reflect the previous structure… and maybe propose something like - be careful - we have this and that in a different way - choose what to do now… and then e.g. you choose how a particular setting of an instance is reflected from the newly merged component?

I noticed a weird issue with subtraction masks (and others) in Figma. Some icons break the way the masks work at certain stroke thicknesses. What’s causing this?  

I was using the comments, annotations, and measurements for detailed feedback. It was very useful, but then when I found something!1. I had 2 frames; both Frame 1 & Frame 2 had the same design. And that’s a data table!2. I marked the height of the cell and header using the measurement tool in both frames.3. Then I deleted one measurement in Frame 2 by clicking on the measurement number.4. Suddenly Frame 1 got deleted along with the selected measurement number.5. I did Undo and tried the same thing again, but the same action (point 4) occurred.6. Then you know what? Frame 1 was selected too, along with the selected measurement number.7. But I didn’t do multi-select though??8. Problem: No matter what frame is selected, if you don’t notice the selection and click on any measurements to delete, it acts like there is a multi-select, and it deletes both the selected frame and measurement.9. Question:

Greetings, I have a problem, 1.5 months ago I was in the team and there was a project, and now it has disappeared from me and the creator! В удаленных файлах ни у меня, ни у создателя нет.Два месяца назад, проект 100% был! I don't know what to do now!