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After pressing the copy command (on my iOS, e.g. cmd + c, having Figma open in Firefox) while having marked some specific part in the code view css text box, the clipboard remains empty or rather *is emptied*, if before there was something in it. The quick-copy buttons work as expected, but not always do I want to copy the whole code, but only certain values or texts. e.g. I would only mark “var(--Typography-Bold, 600)” in the following text and press CMD + C, but it won’t copy. I always have to use the quick-copy buttons and paste it somewhere, then cut out the not needed rest.overflow: hidden;color: var(--Font, #ffffff);text-overflow: ellipsis;font-style: normal;font-weight: var(--Typography-Bold, 600);line-height: var(--Typography-Line-Height, 16px); 

Figma Team,This is absolutely unacceptable. A payment was made from my credit card, without any authentication or prior notification. What’s even more shocking is that I never saved my card details on my account, yet the billing was processed automatically.This is a serious breach of data protection and financial security. What if I didn’t have sufficient funds? What if I didn’t want to make the payment? You cannot just charge users without consent—this is outright unethical and borderline fraudulent. This is completely unacceptable, especially since my card is not supposed to be saved with you. How did this even happen?I demand an immediate explanation and resolution. This level of negligence is beyond disappointing, and I expect a prompt response. I have already sent an email about this issue. I expect a prompt resolution to this matter.Thank you for addressing this issue as soon as possible.

 I'm making an application that requires user authentication by OAuth to perform certain actions, and well to avoid the problem of the user having to repeat the OAuth multiple times, I can use the Refresh Token, but reading I saw that they combined the use of the same endpoint that returns the code in the OAuth flow with that of the Refresh TokenBut there's a problem, it redirects me here:https://developers.figma.com/docs/rest-api/authentication/#refresh-oauth-tokenAnd this page only covers the OAuth flow. There are no examples or explanations of how to use the same endpoint for this flow to use the Refresh Token and get a new one. By the way, the page doesn't even mention the refresh token's validity period. The only thing they mention at the end of the document is that the access token lasts 24 hours. It's confusing because I don't know if it's just the one generated manually on the page or both (it would be good to clarify that). I'd like to know if there's any official documentatio

After updating, I can't see the emails of people who have requested access to my file. This is important to me because I can only grant access to people with corporate email addresses.  

Hello Figma Support,I am reaching out regarding my student verification. I had previously been approved for the Figma Education plan, but I accidentally deleted my account. After restoring it, I am now being asked to verify again, even though my verification is still valid.Here are the details provided by SheerID:• Verified email: [redacted by moderator to remove personal information]• Verification ID: [redacted by moderator to remove personal information]• Date Verified: [redacted by moderator to remove personal information]Since SheerID confirmed that my verification is valid, could you please help manually re-apply my student verification to my restored account?Thank you so much for your help!Best regards,[redacted by moderator to remove personal information]

I had figma free education plan which i applied for now they emailed me to re-verify by september 29 or I'll lose those pro features now I joined figma recently a month back i have re-applied for verification but they say i have exceeded limit for verification or availed this offer. I have no clue how to solve this i have contacted Sheer Id support team too.send mail shared id, but not return.+ verificate my figma edu paln , so i upload my university official Certificate doc, student id card, and timespread.but my file is not pass. again,again. than, over verification limit. i so tired.please check my Student Verification step. and limit overmy university Certificate is official, now. sep.22i dont understand why my  Certificate, student id card, timespread not passplease check.  [redacted by moderator to remove personal information]

I’m sure that the page is extended to include the entire design content of my pages, but when I publish, some of them are fully viewable and others I can’t scroll to the bottom of them! Sometimes it’s just a little bit, and other times it’s a good 200px worth of content. I’ve tried different browsers and it’s consistent across them.

I can’t see the interface. I tried refreshing, a private window, etc. MacBook Pro, Safari Version 26.0.1 (21622.1.22.11.15) 

There is a bug on the contrast checker and I'll try to describe the bug here with some visuals.Imagine you have a fixed frame with a list of items that overflows that fixed frame, and those list items are for example a rectangular frame with a text inside it. The hierarchy would look like this:The first two items correctly show the white foreground color within the contrast checker and also the correct background color (red)but on the third item only the foreground color (white text) is correctly shown, the background color is shown as my canvas background color (303030), which is technically a background, but the wrong one. It should still be the red background of the frameThe color contrast checker should default back to the nearest hierarchy and take that element as the background. Right now it feels like it’s checking within the canvas what the background is and not within the hierarchy.

I’m reaching out because an important file has suddenly disappeared from my account. I’m the owner of the file, but when I click on its link, I get the following message:“This design file may be deleted, moved or made unavailable. Try reaching out to the file owner.”The problem is that I am the owner of this file, and it doesn’t appear anywhere. Not in “Drafts to Move”, not in “Trash”, and not in any of my team projects. I’ve also confirmed that I’m logged into the correct account.This file is extremely important for my work, and I need to recover it urgently. Could you please help me restore or locate it?[redacted by moderator to remove personal information]

I have deactivated my domain with address assigned to my Figma account account and I haven't changed it to a new one. Now I need to assign a new email so I can access my Figma account. How can I do that? I am not longer able to access my old domain. I paid for upgraded version of Figma and I have bank account receipts to prove I am the owner.Can you help me please?

Creating a comment in FigJam will often cause cursor to get stuck in Hand Tool mode. Especially so on click and drag to create a comment area selection.  Only way I’ve discovered to release the state and return the cursor to Pointer / Select Tool is to click create new tab, or navigate to another tab, and click back. It’s a common mis-click and leads to significant efficiency disruption. Anyone else experiencing this?

I canceled my Figma subscription a week ago, and my account is currently showing as on the free Starter plan. Despite this, I was charged for the Professional team subscription for the period from September 3 to October 3, 2025.This situation raises serious concerns about potential system failures or even misleading practices. I expected my cancellation to be processed correctly, yet I find myself facing an unexpected charge. Has anyone else encountered this issue? It's crucial to resolve this matter quickly, as it feels like a breach of trust. Any advice on how to escalate this situation would be greatly appreciated!

 I’m trying to roll back a Figma Make file to a previous version, but it’s not allowing me to. I just get this message without any further context or explanation. No matter how far I rollback, same message. Has anyone else encountered this? Any idea how to resolve it? 

Hello Figma Support Team,I am the owner of a Figma team that was previously deleted and then restored. After the recovery, one of my admins [redacted] reported that some of their draft files are missing. These files are not visible in their Drafts or in the Trash.Details: I am the team owner. Admin account: [redacted] The team was deleted and then restored. After recovery, several important draft files belonging to this admin are missing. Could you please help us check if these missing draft files can be restored from your server backups? These files are very important to our ongoing work.Thank you for your assistance.

I’m working on a presentation that contains several prototypes. I’ve set specific widths and heights for the prototypes so that I can scroll inside them.However, when I click on a prototype in the editor, the specified height is randomly removed, and the prototype expands to its full height. This happens even if the aspect ratio is locked.I’ve tried closing and reopening the files, but the bug persists

This didn't happen before. But, as if due to recent updates, the temperature is now constantly at 70 degrees Celsius, and the computer is extremely noisy due to the fan. The processor is at 11% load. In the browser version, the temperature is 60 degrees Celsius, but the processor is at 5%. Therefore, there's no noise.It's uncomfortable to work in the browser version, but it's even more uncomfortable when the fan is incredibly noisy. What could be the problem?

I am experiencing an issue with verifying my student account on Figma. Unfortunately, I have reached the verification attempt limit, and I am unable to proceed further.I contacted education@figma.com regarding this matter 7 days ago, but I have not received any response. I have also mailed sheer ID support but no response from their side either.Could someone from the Figma team please assist me in resolving this issue or advise on the next steps?

Problem description:Hi Figma team,Since the last update, I can no longer see the distance between elements when I select one and hold down the Option key (on Mac) while hovering over another. I’ve tried everything suggested:Using Option or Alt + hover over another element. Switching from Draw to Design mode in the bottom right of the interface. Restarting Figma, opening new files, updating the app, clearing the cache, trying the web version, and even disabling plugins.Nothing has worked and the problem persists, even though I used to see the measurements with no problem before.I would really appreciate some help, since this tool is essential in my workflow and it’s causing me a lot of issues.Thank you!

When using annotations, there’s a recurring bug where some annotations are visible while others are not.The issue occurs when annotations are inside a Section. If I remove the Section, the annotations immediately appear.

PLEASE HELP! ;(This is what I have been looking at, I tired everything, I cleared the cache, changed browsers, tried a vpn, reinstalled my browser xD, nothing works. Please any clue how to fix this or is this from figma side ?  

hey i don,t have my last name but the submission form of figma for education required the last name what should i do? 

I tried Figma MCP when it was presented - and everything worked perfectly, but previous week it stopped responding for most of my models, but for some it randomly gives something. Actually it doesn’t work for me as it worked previously. Does anyone knows what’s the issue and how to resolve? 

The problem occurs in both the desktop app and the web versionMy friend has the exact same issueI have already disabled all GPU overlaysWindows 11 pro

Gemini 2.5 (Nano Banana) is temporarily unavailable. What is the reason and how soon will it work, any news?