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Experiencing issues? Report them.

  • 3,035 Topics
  • 7,963 Replies
3035 Topics
Bakugo
BakugoNew Member
posted in Report a Problem
BUG – Fixed(stay in place)

Fixed(stay in place) doesn’t sometime work in Figma Beta. Battled with it for a few mins, then it worked after i opened same file in figma web

100
Bakugo
Meredith_Ford
Meredith_FordNew Member
asked in Report a Problem
Text property changing text style

I have a component for a quote box with two variables (large and small). The quote text box has a text property applied (so that if I change the copy, it stays the same when I switch between variants). I did have the text in the large one set to a larger text style than the small one. But now, when I try to edit the text, it changes the text styles in both versions to match. I want to be able to have the text that is in them linked, but not the text style.This has been an issue since the latest update.

260
Meredith_Ford
aktx2025
aktx2025New Member
asked in Report a Problem
Not seeing MCP Server option in Figma Desktop

Hi, I’m not able to view the MCP server integration option in the Figma Desktop app in Preferences on Mac ow Windows, I am a paid professional (full Seat), pls see screenshot, I have the latest version of the desktop app also, please advise what I may be missing?  

2072
Enrique_Stanziola1
Olga Korneeva
Olga KorneevaNew Member
asked in Report a Problem
Missing and inaccessible files in my Figma account

Hello,I have an issue with missing and inaccessible files in my account [email redacted by moderator]. A file named "дизайн бюро" disappeared from my Drafts. Yesterday I worked on it, and today it is gone. I did not delete it myself, and I cannot find it in Recents, Deleted, or any other workspace. Some other files in my account do not open and show a 404 Not Found error (I attached a screenshot). I confirm that that’s not team projects!Could you please help me restore the missing file and fix access to the othersThank you in advance,Olya Korneeva

121
ksn
Figmate
Aryan1121q
Aryan1121qNew Member
asked in Report a Problem
Urgent: Request for Recovery of Missing Figma File – "Farmer Near Me"

The file "Farmer Near Me" was part of my Figma Education Plan workspace and shared with two accounts:[redacted emails by moderator] After my Education Plan expired and workspace/team changes, the file disappeared. It’s no longer visible in Drafts or Teams, and the original link shows an error: “deleted, moved, or unavailable.”This file is critical for my ongoing internship project, and I urgently need it recovered. Please check if it can be restored from backups or archives to either of my accounts.Key Details: File Name: Farmer Near Me Associated Emails: [redacted by moderator] Urgency: High – active internship project Request: Kindly prioritize recovery and guide me on restoring access.

632
Aryan1121q
Alisha_Kurtz
Alisha_KurtzNew Participant
asked in Report a Problem
Unable to select different variant of nested component (with instance swap property), within main component

This is the first time I’m running into this issue and I think it has something to do with the fact that I have an Instance Swap property applied to the nested component. I’ve done this with “normal” nested components without an instance swap property with no issues. Here’s the problem: I have a main component called “banner” with 6 variants (3 color variations, with desktop and mobile sizes). The text is a nested component called “.bannerContent”, which also has 6 variants (3 color variations, with desktop and mobile sizes).For the 3 color variations, the background colors are set up with variables, and the variations are Primary, Secondary, and Tertiary. And same with the .bannerContent component - the text has 3 color options: Primary, Secondary, Tertiary. I have no problem changing the background color for each banner variant, however once I pick a .bannerContent variant, it applies that to ALL banner variants. So for example, I have the .bannerContent variant selected with the “Pr

120
Alisha_Kurtz
Kozr
KozrNew Member
asked in Report a Problem
AI for Basic Accounts

Dear Figma’s Team, Is it any chance to get AI functions for Basic Accounts? Thank you in advance!

30
Kozr
kylem
kylemNew Member
asked in Report a Problem
Video "Mute" doesn't consistently work on Figma Sites

When setting a video as a background of a frame in Figma Sites and checking the “Mute” toggle, the HTML video tag does not have the muted property.My goal is to autoplay the video. Autoplay works in some browsers (even though the “muted” property is not on the video tag), but in others (such as mobile Safari), the muted property (and others that are sometimes required, such as playsinline and webkit-playsinline) are not included in the HTML.Without the required properties, the Autoplay toggle is useless when the Figma Site is viewed in some browsers. 

201
Michael10
Jayce_Yard
Jayce_YardNew Participant
asked in Report a Problem
Switching variable modes in (dev) focus mode breaks variables

While testing the addition of responsive behavior in Dev Mode Focus, I noticed that it breaks the min/max variables set with a specific variable mode. As a result, the artboard becomes locked to the initial size defined by that variable mode, preventing any further size adjustments. When exiting Focus Mode and inspecting the artboard, the variable appears to be detached, something that should not be possible when interacting with designs in Dev Mode.

90
Jayce_Yard
Tim_Wolf
Tim_WolfNew Participant
posted in Report a Problem
Variable panel not available via menu when project name is allcaps?

 The whole “Panels” sub menu under “View” is sometimes not available. When it happens the Panels menu is not available at all. Search via the Help menu voor Toggle Variables / Variables gives no resultsI eventually got the menu back but I was not sure if what I did actually had anything to do with it.Open file See variables panel missing Open an other project (that has the panel  in the menu Close both projects Close Figma Relaunch Figma Re-open intial file where I encountered the bug.  The panel is accessible via the menu again. But then I changes the name (totally unrelated to this issue i thought).I think I have figured out what is causing this. My project that I created was in all caps and had a Hyphen. Like this example: CLIENTNAME - PROJECTMy file had the same but I think the project name causes the issue not the file.When I changed both to lowercase my panel started loading again. this looks like a very wierd bug, why would the naming of a project/file be causing this?I have tes

1366
Chipotle Menu
Anatoly Zakharov
Anatoly ZakharovNew Member
asked in Report a Problem
I lost access to my email.

I lost access to my email. How can I log into the app now? I have important data stored there.

150
Anatoly Zakharov
Guri Getsadze
Guri GetsadzeNew Member
posted in Report a Problem
Need Projects API Access 🆘 [Applied Weeks Ago, Still No Response] - Poor Developer Experience

I submitted a Projects API access request weeks ago on behalf of my team through Figma's official form for our application but received no response or acknowledgment.This delay is blocking our product launch, preventing the design community from accessing a tool they've been requesting.Can anyone from the Figma team provide an update on our request or accelerate the review process?

971
Ketevan Bachalashvili
ArbokCharmer
ArbokCharmerNew Member
asked in Report a Problem
"Quick tour of the file browser" might not be working

As a new user I get a pop up asking if I want to take a quick tour of the file browser. When I click yes, another pop up shows up saying that it is 1 out of 6. When I click next nothing else happens and the pop up disappears. I tried this on Edge and Firefox and got the same results.

91
J
Figmate
MOCU
MOCUNew Member
asked in Report a Problem
Arrow key press moves item diagonally, not to the side

When trying to move an item to the side using arrow key (while holding) on a keyboard, the item after a few pixels starts moving diagonally...

181
J
Figmate
devnixtio
devnixtioNew Member
asked in Report a Problem
Styles in dev mode

Hi, dear community!After the recent update, I've come across an issue with styles in dev mode (macos app / chrome or arc figma website). Right now, I can’t copy a single line from the styles block — I can only copy all of them using the button. It's not possible to highlight and copy just one line.Has anyone else experienced this?Many thanks in advance for your help!

526
djv
Figmate
Дима Чалый
Дима ЧалыйNew Member
asked in Report a Problem
Figma for Edu

Hello, I have activated my student subscription until October 2026, but for unknown reasons it has ended, although my studies at “Yandex Practicum” are still underway. How can I reactivate my subscription?Website of my school: https://practicum.yandex.ru/URL of my course:https://practicum.yandex.ru/interface-designer/?from=catalogMy graduation date:October 2026

671
djv
Figmate
Darshil
DarshilNew Member
posted in Report a Problem
Missing Projects from My Account – Need Urgent Help

Hello,I’m facing an urgent issue where several important projects have disappeared from my Figma account. I’m on the Starter (Free) plan, and I had recently saved three projects in my team space. When I logged in again, all those projects were missing.I have already checked: Drafts – nothing found Trash – nothing found Search bar – no results Confirmed I’m logged into the correct account Details: Account email: personal information redacted

1336
ksn
Figmate
Hanieh Moshtaghi
Hanieh MoshtaghiNew Member
asked in Report a Problem
Figma Make: Prompts not delivering expected results

Hello Figma Team,I'm writing to provide feedback on a recurring and frustrating issue with the Figma Make tool. I am consistently facing problems where I give very specific and detailed prompts, yet the tool delivers no result or a completely incorrect one.For example, I recently tried to generate a chart with a specific color palette. Even after explicitly providing colors and percentages, the AI failed to render the chart correctly, producing a black-and-white image instead. This issue makes it difficult to rely on the tool for what should be simple design tasks. The lack of a correct output, even with precise instructions, is a significant source of frustration.Thank you for your time and attention to this matter. 

241
ksn
Figmate
Hemchand
HemchandNew Member
asked in Report a Problem
Figma Make Stuck in Endless “Thinking” Mode

Up until yesterday, Figma Make was working beautifully — fast responses, smooth updates, and changes showing up almost instantly. It felt reliable and made our workflow so much easier.But starting today, something’s changed. Now, whenever we give it a prompt, it just sits there “thinking” forever with the little loading animation. There’s no error message, no progress indicator — just a spinning icon and silence.Even stranger — after waiting a while, it sometimes lets us type in a new prompt again, giving the impression that it’s back to normal. But then, out of nowhere, it stops responding mid-task and goes back into that endless thinking state. This cycle keeps repeating, and the actual updates never seem to appear. Anyone facing this issue? 

441
ksn
Figmate
Bojan_Sandic
Bojan_SandicNew Member
asked in Report a Problem
Figma full of bugs after last update select tool, copy and much more

I’m not only one who facing the same issue but this getting really frustrated Figma randomly copies elements.The Select tool is buggyabout 20% of the elements can't be selected, even though they're not locked or hidden.  

1558
B3tty
Stefanie Curth
Stefanie CurthNew Member
asked in Report a Problem
Component duplication via copy/past in new file not working anymore

Hey, this topic is already a running issue for years but suddenly the work around is not working anymore.For context: My team has to do a lot of reskins of specific features. Formerly we copy and pasted whole pages into a new file which kept the components and more importantly the instances in the mockups linked to the components below (Export area). The page components have imbedded instances form master components on a separate page in case we want to batch change them.If we use the copy paste method now it creates only instances in the “Export” area. The instances in the mockups still link to the copied page. This basically brakes our whole workflow.I tried plugins but they only copy/past single components - I need the whole page structure intact.The only thing I can think of right now is having the master component page as library and create a new file for every reskin. But this is so much extra effort with changing the current structure and also contradicts our whole Figma project

210
Stefanie Curth
Bharti
BhartiNew Member
asked in Report a Problem
I am not able to access the dev license on my team's account

I am not able to access the dev license on my account. I have to view annotations. 

61
chaloem_khompitoon
Sergey Tarasov
Sergey TarasovNew Member
asked in Report a Problem
ALL emojy disappearing everywhere in Windows Desktop App

In APP: Same design file In browser: 

393
Gayani_S
Figmate
Ajaya_Bajracharya
Ajaya_BajracharyaNew Participant
asked in Report a Problem
Why Figma contact support button does not work? And why owner ship transfer file disappeared?

Figma has been distant from users lately, and while I understand that they’re expanding their scope, the contact support button has become completely unresponsive. Here’s what happened: I transferred ownership of a file in a project from User A to User B, since B would now be managing it. B then removed A from the sharing settings and restricted access to invited users only. However, A still had access to the file and, assuming it was no longer needed, moved it to the trash. B was shocked to find the file was no longer accessible. When A tried to recover it from their trash, it wasn’t there. B also couldn’t find it in their trash. Now the file is gone — not visible in either A’s or B’s trash, and inaccessible to both. The question is: where is the file now?And I am here is community is because As i mentioned The contact support button doesn’t work.BTW although this ask seems chilled, I am losing my mind on where the file is because i have a deadline to meet.

343
Gayani_S
Figmate
hemrn
hemrnNew Member
asked in Report a Problem
Annotation deleting when clicking layer panel

When I am annotating a layer or frame, I usually go to the layer panel to select the next layer/frame I want to annotate and not directly on the artboard for accuracy. But when I do this the annotation I just worked on does not save.I always have to click into the art board to make sure it saves and then click layer panel. It’s not intuitive and frustrating when we’re dozens and hundreds of annotations.

81
J
Figmate
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