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kirankumar.ramanna
New Member
Nov 3, 2026 4:44 PM UTC
Question

Figma Support Sucks

Figma support you sucks. 
Its so difficult to get receipt for the paid subscription and I don’t know how you support technical support. You really sucks. 

    3 replies

    kirankumar.ramanna
    New Member
    Nov 3, 2026 4:47 PM UTC

    Ticket details attached 

    ksn
    Figmate
    Community Support
    Nov 3, 2026 5:04 PM UTC

    Hi ​@kirankumar.ramanna - thank you for flagging, and I’m sorry you’ve had this experience.

    I’ve taken a look at your existing tickets, and have asked that our support team review as soon as they can. It should be going to ticket #2229918.

    Someone should be reaching out to you shortly.

    Again, apologies for this, and thank you for your patience with me while I help situate.

    kirankumar.ramanna
    New Member
    Nov 3, 2026 5:09 PM UTC

    I will wait for the response.